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Lava Mobiles Complaints & Reviews

www.lavamobiles.com

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Updated: Jul 9, 2025

Complaints 612

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233

Unresolved

379

Good! Lava Mobiles values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Lava Mobiles step up their efforts to fully resolve all complaints 👍

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Lava Mobiles reviews & complaints page 3

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We need a software update for bugs.

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I bought my Lava z61 in last year February after some months it's start to hanging I updated it verson but the problem was not solved my phone keeps hanging. A few months ago I do factory reset in hope that it works proparly but not work I am very frustrated now it have a new problem when I open my app it automatically closed have to start it again do something I can't buy a new one.i hope you help me.

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Address: Lava International, Noida PIN 201301

I purchased a Lava Z66 model mobile phone through Amazon (Order no.[protected] & Invoice no. IN-41 dt. 22/08/2020 for Rs. 8499/-. Due to poor quality (very thin & fragile) the display glass developed cracks since beginning and finally got broken in the corner.
On contacting Lava's authorised service centre M/s Vishwin Solutions, Ambattur they demanded an amount of Rs. 3800/-, a little less than half the cost of the phone. Even after requesting through many mails they are adamant in not reducing the repair cost.
Thus, with poor quality material of parts not covered under warranty they cheat customer in the name of spare parts. Kindly intervene for replacing my display free of cost or at a nominal cost.
J. Bhuvanesh

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Oct 30, 2020

Updated by Jayaraman Janarthanan Lava Mobile care is adamant in charging half the price of the mobile as service charge and follow delaying tactics. They may please be pressurized.

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Address: sunaro ka nohra ,sastri nagar barmer

My mobile during calling audience ko proper voice sunai nhi deta h.samne vale ko campariginonal low volume ke sath sunai deta h.so, my mobile under gaurrrntte ke karn replacement karvana chahta hu

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Address: village+post-Dorva jamauli Bilhaur kanpur nagar

Dear sir,
I have purchased new battery in ansari telecom service center bilhaur and check out phone in two days.
After software, phone condition is alright.
New battery is set phone, phone battery is up down and phone is very hot then switch off.
Phone battery is not proper work. So i visit service center again.
Battery have exchanged by service center, saying batter is not exchanged again.
But phone battery is not work properly and phone is so heat and then switch off again and again.
Either battery level full or low.
Please i requested to you exchange battery and give me original battery whose shutout this problem.
Consumer contact no-[protected]
Imei no-[protected]

+1 photos

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Address: village+post-Dorva jamauli bilhaur kanpur nagar

Website: www.Lava mobile.com

Dear sir,
I have purchased new battery in ansari telecom service center bilhaur and check out phone in two days. After software, phone condition is right.
New battery is set phone. So phone is very hot then switch off.
Phone battery is not proper work. So i visit service center again.
Battery have exchanged by service center, saying battery is not exchanged again.
But phone battery is not work properly and phone is so heat and then switch off again and again.
Please i requested to you exchange battery and give me original battry.

Phone model-lava z-61 2gb
Imei no-[protected]

Consumer name-vikash kumar
Mobile-[protected]

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I have bought lava z91 smartphones on 6 jul 2019 from amazon. It just less than a year and the phones starts making problems such as
° unnecessary heating up
° slow processing
° auto power off for long time
° game doens't running well
° ram is lagging too much
Please do something about this..
I have got 2 years warranty with it

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Address: Ahmedabad

My mobile is not charging. Please send your lava service center address in ahmedabad. Please call this no. [protected].

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Address: S-31, Shanti Nagar, Khatipura Road, Jaipur, Jaipur, Rajasthan, 302006

Dear sir/madam,

Today i have encountered a sudden switch off of my lava handset. I visited your service center located at m i road jaipur but they people denied to service the handset stated that your phone is drop in water but the handset is not dropped in water and its in a fully dry state attaching photos clicked post visiting service center. The guy at your service center had misconducted and did not opened the hand set in front of me & given false statement. Kindly get in touch on my mobile number:- [protected] (Preetam shukla) else i ready to move to consumer court for the misconduct and cheating done by your company.

+9 photos

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Address: Jail Road, House No. 2, Jorhat, Assam, 785001

I would like state that few months back on 24/10/19 i have bought the lava gem phone from a retailer new fashion, gar-ali jorhat-785001. The phone has turned out to be defective having repeated sound and server problems, attenuation issues. Till now i have visited the service centre two times but i have not got any solution, along with it they hesistae to even change the phone as this model has a provision if found defected under warranty time.

Regards
Mriganka mousam sharma
Model - lava gem
Imei - [protected]

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Address: 401303

This phone lava z1 flair is reg. By the name of sunita. We have purchased it with bill from mk mobile mini store at virar west nr. Station. The lava z1 flair is theft on 10.10.19 by a man and the fir is reg. With police on same date.
Police has informed us to inform the respective mobile company that is lava compant to deactivate the lava z1 flair phone with the imei no. So that the person would not be able o misuse it
Kindly mail me on
[protected]@gmail.com so that i can revert you with all details.

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Address: Idukki, Kerala

My lava z91 is not supporting any banking applications since the time i bought it. Everytime i install one, it keeps showing that my device is rooted and it is not passing integrity checks. I need a solution for this. I checked with other third-party applications in which i am informed that the device is not rooted at all. So i can't even unroot it anyway. I searched a lot for a solution and still cannot find one. What to do?

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Address: Palace Ward Alappuzha, Alappuzha, Kerala, 688011

Hi...
I'm ansil dm at alappuzha ktn bu. Actually i'm applied to withdraw my pf advance in few weeks ago. And i got a message also... That is pf will crediting my account. But it's not credited. Because kyc my account number not mentioned to first digit zero. My account number starting digit is zero. And again i'm edited and put to zero in kyc. When my pf will crediting.
Uan[protected]

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Address: Village Bangoli, Panchsheel Nagar, Uttar Pradesh, 245207

It swithoff many times automatically and too hot when it use 10 minutes and its battery is very bad when i use it its very fast decharge totally i give it 0 number. When i use in facebook it is auto switch. I complaints it many time but i heva no response at any time after that i call lava customer care but there also i have no response. Please provide it soon please

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J

Jaimin jain

from Mumbai, Maharashtra

Sep 19, 2019

The grind turned out as soon as the seal pack opened.The service center alsoGive me a mobile change. did not do it right.

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Address: jadcherla, Mahbubnagar, Andhra Pradesh, 509001

After two weeks using z62 i face some software issues like system ui stopped. Then i went to service center give it to technician, he examine and said this problem is not done here, so i return it to factory... This is done one week before till no response from that service center.. And lava care so what i do now?
Service center number is [protected], mahbubnagar, telangana.

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Address: Amritsar, Punjab, 143001

"www.3gsite.com" is been opening by its own in an android default browser (The earth logo browser)... Even through i've set the default browser as chrome but when i continue to open any app's link from some other app i. E what's app, instagram etc it automatically opens in android browser (Earth logo) rather than chrome which i've set as default browser. I've formatted my lava phone 3-4 times... And there is no any issue of viruses coz i do check my android 2 times a month... Am getting sick of it what is this nonsense happening to me... Pls give me the true solution to that

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Address: Sealdah, Kolkata, West Bengal

I bought lava z60s it has 3 months old. But i have face a problem with my phone. When my phone is working slowly or it was hang then i restart or power off my phone but after power on or after restart my phone is showing "your android data is corrupt please factory reset your phone".
However i go service center in sealdah for solve my problem. But they charge rs 350 for servicing my phone within the warranty period.
Why lava care charge for servicing within warranty period?? ☹️ this is very illogical and unfaithful.

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Jul 04, 2019

Updated by Sikha Marick This is my payment bill for servicing my 3months old Lava Z60S phone (within warranty period)

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3

3mcs0218

from Meerut, Uttar Pradesh

Jul 29, 2019

Mere lava phone me 2gb ram deya h lekin 1gb hi hai

M

Msgmafia Satish

from Lucknow, Uttar Pradesh

Sep 6, 2019

Please see attachment

factory reset - Comment #3528853 - Image #0

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Address: Vpo ubha, Dist mansa, Gandhinagar, Gujarat, 151508

Dear sir / mam i have complaint about lava cell phone company i bought lava cell phone on[protected] it has 12 months warranty given by lava company but nowadays this phone shows lots of problems 1st mainly big problem is network issue, battery issue, speaker issue .three days ago i went lava customer care and they checked my phone but they cannot repair my phone they demand money for repair the phone so dear sir/mam please solve my problem and file the case aginst lava company
Thank you
Ramanpreet singh
[protected]

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Address: Vpo ubha, Dist mansa, Mansa, Punjab, 151508

Website: [email protected].

Dear sir / mam i have complaint about lava cell phone company i bought lava cell phone on[protected] it has 12 months warranty given by lava company but nowadays this phone shows lots of problems 1st mainly big problem is network issue, battery issue, speaker issue .three days ago i went lava customer care and they checked my phone but they cannot repair my phone they demand money for repair the phone so dear sir/mam please solve my problem and file the case aginst lava company
Thank you
Ramanpreet singh
[protected]

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Jun 10, 2019

Updated by Ramanubha Sir please reply my complaint

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Address: Andaaz lava mobile service center faizabad road Shakti Nagar Lucknow 226016, Lucknow, Uttar Pradesh, 226016

Main chahta hu ki lava service center faizabad road shakti nagar lucknow 226016 ko terminate kar diya jaaye mere mobile repair karaane ke baad bhi mera phone sahi se nhi chal rha h maine doosri battery fill lagwayi h phir bhi mere phone main battery nhi rook rhi h
Mujhe fresh battery nhi receive hue h aap isko action main lijiye i request from you.

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Jun 04, 2019

Updated by Aditya Yaduvanshi Improve your service

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