Lava Mobiles — Defective product

Sushil Shah

Address:

Kolkata, West Bengal, 700038

I have purchased one Lava X50+ From Hot spot & solutions pvt ltd Dalhousie store vide Inv no[protected]dt 16/02 17.From the day one it is malfunctioning.my all efforts to replace the set from shop owner became frutile, .finally as per advice of shop owner I visited customer care B.D.R.Comunication 306 A.P.C. Road, Sealdha kolkata to collect D.O.but they make me to sit for three (3) hours and after all they kept my set for obtaining D.O. by work order no[protected] DT 23/02 17, my email to their customercare seems to be futile. on the subject.Please interven in the matter and resolve the issue once for all and oblige.
Thanks
Sushil Shah

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Lava Mobiles customer support has been notified about the posted complaint.

Mar 04, 2017

singireddy's response exchange

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Comments

singireddy

from Bhongir, Telangana

Sir, iam recently got a new mobile lavaA82 in shopcj.it is automatically switch off, so please exchange my mobile phone.

snehaprit

from Vadodara, Gujarat

Dear sir
help me to exchange new mobile ...I buy lava mobile on december 2016...After two month mobile is very heating during use...Lava x17 model i have and that model very problematic...

My mobile number [protected]
thanks
pritesh