Lava Mobiles — Defective product lava a89

Address:

Faridabad, Haryana, 121001

I have purchased a Lava A 89 in November 2016 from Vijay Sales Crown Plaza Sector-15 Faridabad and from the very 1st day i got serious Manufacturing problems in this set. Battery Drainage still i was not using mobile, Charging problem (Mobile is not starting after several hours of charging) and touch problems. I went to the shop from where i purchased this mobile and they agreed that the set has problems but could not solve the issue and told me to go to the nearest Lava centre. But as a consumer i wish to know how they are selling the defected product and is there no responsibility they have they are spoiling your market reputation and making this feel that lava is the worst company in mobile industry. I went to the service centre 3-4 times but every time the shop was closed.

They suggest me this handset and now they are saying that they could not help me out in this matter and i have to speak to lava people. How disgusting this is.

Thanks

Kiran Goswami
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