Lava Mobiles — Lava care center not able to resolve issues with my LAVA IVORY M4 TAB

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Www.lavamobiles.com

On 28/1/17 i have submitted my lava ivory m4 tab to resolve display and charging issues at ss servive point, sri laxmi padmavath complex, near indian gas office, opp old two town, panagal road, ramgiri, nalgonda, telangana. I have paid amount of rs3800/- at the time of submission.

At first they have fitted new display set in about 2 months time. Reasons cited for delay is non availability of stock at first, then got the set from the company which is damaged. So they had to place the order again and get the right display set. By the time display issue is resolved, it took about 2 months.

Then the issue with charging point. New charging point was ordered along with display set which they said isn't fitting right. Took about two weeks to figure out may be there is problem with battery and has ordered for battery from the company. And ofcourse it isn't in stock. Till today 20/4/2017 that's almost 3 months later, my tab is still with lava care center.

I am not even sure whether the issue gonna be resolved with my tab. Can they do it?? If not return me with a working new tab as soon as possible. How can they wait for almost 3 months without closing the service call??!!! Every time the service center comes up with some issues for delay and they themselves are not sure that they can repair the unit. Then why to drag it for so long. Check out other options of replacement and better return my money for my tab back so that i can buy a non lava product.