[Resolved] Lava Mobiles — Mobile warranty services | |||
espected Sir/Madam, I was Purchased Lava Iris X1 IMEI [protected] Dated 06th SEP, 2014 through Amazon.in Website From Green Mobiles, Karnataka India. I am Using the Mobile and Suffering Network Problem, Hanging, Auto Switch off, Volume Down Key Not work etc Problems from Last three Months for that I was Approached Lava Iris Service Centre. After few days the service centre Services same Problems occurs and again I approached Service Centre today 01/07/2014 for the same repeated Problems at the time of Removing sim cards Mobile Phone Fall down and Screen is Broken from side but phone and touch is working as usual properly.Authorized Service Centre Sunil Electronics, Gandhi Bazaar, Bhilwara(Rajasthan)-311001 said to me We are not Authorized to Provide any services to the Screen Damazed Mobile Phone under Warranty any Services either other Mobile Problems or Repeated Problems. I Politely asked him that phone was Serviced by your Centre Few Days Ago and Same Problems Occurs again thats why I am Coming here.I want Service of My Phone Problems Which Occurs Repeatedly. Here I am Attaching Screen shots Of Mobile Problems Which is Covered Under warranty services. Kindly Provide me Under warranty Services of Mobile Problems. -- Thanks & Regards Vikas Kogta VNP & ASSOCIATES Chartered Accountants 4-5, 1st Floor Heera Panna Market, Pur Road, Bhilwara (Rajasthan)-311001 Ph.No.[protected] M.No.[protected] Was this information helpful? | |||
Complaint marked as Resolved
Lava Mobiles customer support has been notified about the posted complaint. Verified Support Jul 13, 2015 Lava Mobiles Customer Care's response Dear Vikas, Sorry for the trouble. We have escalated the details to the service team and our representative will contact you shortly. Regards, Lava Digital Team | |||
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