LazyPay — Amount debited but merchant is not received it

LazyPay — Amount debited but merchant is not received it

S Sherly Vishnu Mar 12, 2022 This thread was updated on Mar 12, 2022

I made a transaction to HEALTH AND GLOW through lazypay they saying they’ve not got the money but the transaction is successful please send me the proof of the transaction which is debited in my account and the transaction ID pls cancel the transaction I have already made a cash payment I have the emails which the regional manager is got back to me and from the customer care from health and glow for poof Was this information helpful? No (0) Yes (0)
LazyPay customer support has been notified about the posted complaint. Feb 02, 2021 Updated by Sherly Vishnu I’ve attached the emails that I’ve got from health and glow, also the cash payment receipt that I’ve made already to them... pls cancel the payment and refund it back to my app Feb 02, 2021 Updated by Sherly Vishnu I’m trying to call customer care of lazypay so many times there’s no response, I’ve sent multiple emails nobody responded yet this is causing a huge stres and inconvenience.. I’ve paid for the product twice coz it the fault in your app Feb 02, 2021 Updated by Sherly Vishnu If required you can contact the regional manager for any clarification or the health and glow customer care for dispute..
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LazyPay

from Mumbai, Maharashtra

Hi,

Please note your issue is already escalated and a revert is pending from the support. You will be updated on twitter about the same.

LazyPay

from Mumbai, Maharashtra

Hi,

Note the issue has been escalated to merchant and we are awaiting a revert. You will be notified once updated.

Masood a i

Mar 10, 2022

I have made the payment through lazy pay to shoib aqthar it's a shop near me and my money deducted but the merchant didn't received it I've contacted the merchant he also didn't received the amount pls cancel the transaction and refund it I'll attach both photos I've already send emails

LazyPay

from Mumbai, Maharashtra

Mar 12, 2022

Hey, We are sorry for the trouble that has been caused to you. We would request you to please write us at [protected]@lazypay.in so that we can look into this for you and assist you with your query.