LazyPay — beware! be very much aware!

Address:Mumbai City, Maharashtra
Website:lazypay.in

Beware of this company. I am really wondering whether they are legal. Firstly they trapped me unknowingly by making me chose their service. And then they charged by 25% interest/fine for 25 days. Yes, though unbelievable but this is true. The extent of their credibility can be gauged from the fact that the service provider for whom I had made the payment using Lazypay advised me against using Lazypay.

The modus operandi is simple - they disguise themselves as a payment gateway and then if you do not pay attention then you would have already selected the Pay Later option. That is it - then suddenly you will start receiving messages asking for payment and they start charging fine ever 2 days. The only way to make payment to them is through their website. And you can only make the payment which is inclusive of fines/interest. Now if you want to dispute the exorbitant interest/fine, you can do that but they will keep charging the fine. They call it a business model but in short it is the modern day version of the blood sucking money lenders who used to operate in villages.

I am completely embarrassed that I fell into their trap, but then I have learnt my lesson. I was lucky that my amount wasn't that big but please think hundred times before you use their services otherwise you will fall into a big trap.
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Horrible customer service! To an extent it can be called fraud. I have been asking lazypay for a detailed account statement for my last bill because i believe they charged me wrong. Every i month i get a call from their representative who promises to send me my bill statement, and then it never comes, until the next month again when i get another call from them. In the meantime they are increasing my late payment fees by the day. There is no customer care and even if i put a message in their app no one calls back. This is cheating the customer by not resolving their query on one side and then going on charging on the other side! Please tell me a way to report this company!

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