LazyPay — Deletion / Closure of Account

R_Venkateswaran

from Ernakulam, Kerala

Oct 22, 2022

Address:

Mumbai

I had used a payment mode of LazyPay while subscribing an OTT Subscription and it had created an account in my name with a credit Limit of Rs.5000.00 which i did not intend to have.
As I had proceeded with all questions for payment option the account was created linking to my Mobile No [protected].

I want this account to be permanently deleted and no information to passed on to any other third party service providers. The App has also asked the permission for Contact sharing. I want all the information taken from my Mobile Phone by installing the app also to be deleted permanently from all the records of LazyPay and its subsidiaries.

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LazyPay customer support has been notified about the posted complaint.

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Comments

LazyPay

from Mumbai, Maharashtra

Oct 27, 2022

Hi Venkateswaran,

We would like to inform you that to investigate further we need your complete details i.e. registered mobile number, email ID and LPPLUS number associated with your LazyPay account . With all these details we request you to write to our official email [protected]@lazypay.in through your registered email ID.

Appreciate your time and patience"