LazyPay — FD Maturity amount not received for more than 2 months

FD Got closed a month back. UTR is given. Bt maturity amount not credited in my bank amount, it;s been more than 2 months. They must have credited wrong account, i have not received. Wrote like 15 mails, no proper reply.
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Hey, We want to apologize for the recent experience faced by you. To assist further with the issue highlighted to us, please share the case number assigned to you so that we can check it on priority.
Gowthami24's [Complaint's author] reply, Aug 2, 2022
UTR number as STCB180722755278.
FD no.- 20012203011455
case is 16711292
Please check which bank a/c it got transferred, because it is not credited to my account

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