[Resolved] LazyPay — forcing me to pay the amount for a failed transaction to - customer care never replies | |||
I have done a transaction on Jan 7, 2018 through Lazypay. However the transaction was failed. From then my lazypay account shows that as outstanding amount. I have sent multiple emails to [protected]@lazypay.in. Whenever I send an email I get a auto response with the ticket number that they would be contacting within 2 working days. Even though it was few weeks, no one had contacted me back. Moreover I am receiving multiple reminders to pay the outstanding amount. Even with the penalty. There are three support tickets opened with Lazypay till now. 01807189, 01837054 and 01905558 Was this information helpful? | |||
Dec 28, 2018 Complaint marked as Resolved Lazypay has transferred the amount of the failed transaction to the Bill-desk of broadband.
It would have been a better thing if that could have taken place within a week or two instead of taking a month to resolve.
Thank you "Consumer Complaints" board. | |||
 1 Comment | |||
Comments
I have paid my outstanding amount and the amount is also debited from my bank account.but the amount shows still outstanding in my lazy pay account
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