[Resolved]  LazyPay — Money Deducted from bank but Bill payment failed in lazypay

Hi,

Note we can see that repayment was not successful on 30th November and refund was processed for same on 1st December with reference[protected]. Advise you please contact bank for status of refund.

Dear Sir, I have done IRCTC ticket booking, but due to some technical issues, 4 transactions got failed, but money got deducted from Lazypay. When i approached IRCTC helpline, they have refunded back the amount, and told to contact Lazypay showing refund reference numbers. When i approached Lazypay, they asked for reference numbers, and i have sent all screenshots. They told that will get back to you shortly. Its been almost 2 weeks, and when I called the customer care 4-5 times, they are asking to send reference numbers to mails and same question repeating whenever i called to customer care.. I have sent nearly 15 mails. Nothing has happened, almost 25k amount got blocked.. Kindly do the needful.. i am sending you IRCTC reference refund numbers as screen shot.. pls do the needful.

LazyPay Card Number -- [protected]

Find below the Reference Numbers and screen shots sent by IRCTC

[protected]
[protected]
[protected]
[protected]

I paid my Lazypay due amount on before date... My amount deducted from My bank account but Status failed in lazypay.. My bank Said that Transaction has successfully transferred to lazypay merchant so I mailed to lazypay customer care but still my problem not solved... Plz update my bill payment status before due date.. My ticket query no is 11954370.. I adding photos of bank payment as Proof