LazyPay — Refund Not received after follow up

Address:Hyderabad

Hi Team,

I am using LazyPay from long time and I have very less issues so far but this time it's pathetic as I haven't received resolution regarding a refund after multiple follow-ups. I did not receive my refund for a transaction amounting Rs 379 from Flipkart. I spoke to Flipkart customer care few times and they said that the refund was already processed on 5th January and it should have been credited to my Lazypay account by 6th January. They have provided me the following details of the refund:

I have Payment reference number and Bank reference number for this refund which I already shared with them but they haven't provided any resolution.

Please look into the matter and help me out.

Regards
Mritunjay Kumar
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Hi,

Please help us with the ticket id to investigate the issue as we are unable to retrieve details
Sunny88264's [Complaint's author] reply, Feb 4, 2022
I never received any reply from Lazypay and didn't get any ticket number/ID. I have attached the transaction ID of the order for reference which I have attached. Here is the refund details for reference below:

PZT2201031056BEVDR02 - Payment Reference Number

200421555003 - Bank reference number

I got these from Flipkart and they told that I should get the refund from Lazypay with these details. The refund was processed on January 6, 2022.

I sent email to [email protected] as well but I didn't get any response from Mr. Akash Wash from Grievance. I am now planning to send an email to Mr. Vishal Gupta with all the details.

My registered number is: 7013535271. I sent email from email ID: [email protected]

Regards
Mritunjay Kumar
7013535271
I never received any reply from Lazypay and didn't get any ticket number/ID. I have attached the transaction ID of the order for reference which I have attached. Here is the refund details for reference below:

PZT[protected]BEVDR02 - Payment Reference Number

[protected] Bank reference number

I got these from Flipkart and they told that I should get the refund from Lazypay with these details. The refund was processed on January 6, 2022.

I sent email to [protected]@lazypay.in as well but I didn't get any response from Mr. Akash Wash from Grievance. I am now planning to send an email to Mr. Vishal Gupta with all the details.

My registered number is: [protected]. I sent email from email ID: [protected]@gmail.com

Regards
Mritunjay Kumar
[protected]

I never received any reply from Lazypay and didn't get any ticket number/ID. I have attached the transaction ID of the order for reference which I have attached. Here is the refund details for reference below:

PZT[protected]BEVDR02 - Payment Reference Number

[protected] Bank reference number

I got these from Flipkart and they told that I should get the refund from Lazypay with these details. The refund was processed on January 6, 2022.

I sent email to [protected]@lazypay.in as well but I didn't get any response from Mr. Akash Wash from Grievance. I am now planning to send an email to Mr. Vishal Gupta with all the details.

My registered number is: [protected]. I sent email from email ID: [protected]@gmail.com

Regards
Mritunjay Kumar
[protected]

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