LazyPay — Refund was not credited since last 40 days

From: [protected]@irctc.co.in
Sent: Sat, 28 May 2022 11:47:11
Subject: Re: IRCTC Refund mail Ticket Id:[protected]

Dear Customer,


Kindly note that we have refunded the amount as per the following details and it may take 3-4 working days for net banking/direct debit facility and 6 - 7 days in case of payment gateways after actual refund date, to be reflect in your a/c.
Transaction Id: [protected]
S.No RFND AMT STATUS SETTLEMENTID RECEIPT NUMBER ACTUAL REFUND DATE REMARKS RFND TYPE BANK REFUND TXN ID
1 2132.7 REFUNDED [protected] 27-Apr-2022 CAPTURED Full Refund [protected]
Please contact your bankers for confirmation with Bank Refund transaction id provided in refund details above.
dear sir,
my case id is 14774837 since last 40 days refund was not credited kindly do not harras me resolve the dispute urgently
thanks
manish ghodke
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LazyPay customer support has been notified about the posted complaint.
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Hey, we are raising your issue with our tech team. Please note it takes maximum 3-4 office working days for us to update you with the resolution. If the issue is resolved before given TAT we shall respond you immediately. Appreciate your patience in the interim.
Hi,

Apologies for inconvenience that has been caused to you. We would like to inform you that the refund for transaction Id TXN[protected] for the amount of Rs. 1157.7 is has been processed.
The same is also reflecting in your LazyPay account against the transaction Id TXN[protected].

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