LazyPay — Request to delete my account and details from lazypay database but they just deactivated my account

Address:

Vajram Aster Homes, tellapur, Hyderabad Telangana

I have a lazypay account and i have sent mails to lazypay for deleting the account and remove the documents.but they are only deactivating the account and telling me to sent mail if you want to reactivate the account.but i have sent mail to delete the account belongs to me.they are not valuing the customer request.they are just storing our personal details and forcing me to continue on lazypay.i want lazypay to completely delete the account and my remove all the documents from there data base.