LazyPay — Transaction Dispute

05 aug 2023 ko maine lazypay se tutedude ko 689 rupay pay kiya 15 din baad lazypay ki taraf se due amount ki date aa gayi toh maine uska payment apne google pay se kiya google pay main mera federal bank account link tha jiski vkyc na hone ke kaaran woh account 12 sept ko band ho gya 23 september ko tutedude ne mere course complete hone ke baad mera 689/ ka amount mujhe refund kara jo ki mere lazypay main aa gya 25 september ko maine Lazypay ko mail kiya ki mera 689 ka amount mujhe mere indian bank ke account main chahiye kyuki mera google pay se juda hua federal bank ka account band ho gya lekin Lazypay walo ye kha ki amount same source main hi refund hoga jha se maine payment ki thi maine kitni baar samjhaya federal bank se request bhi le kar di ki amount mere dusre bank main kare lekin unhone nahi kiya maine kafi mail kari iske liye phir main jab bhi mail karta woh mereko kehte ki your refund amount has been initiated on this this date lekin woh indian bank main karne ko ready nahi hue phir 08 dec 2023 ko unki taraf se eek mail aaya jisme ye kha gya tha ki mera refund 26 sept 2023 aur ye ho gya hai phir unke customer support agent ne mereko salah di ki aap apna jo amount hai usko kahi kharch kar lijiye lazypay se toh aapka amount aap use kar lenge toh maine maine poucha ki mujhe koi call toh nahi ayegi na repayment ke liye toh agent ka jawaw tha nahi koi call nahi ayegi maine amount use kar liya zomato aur meesho pe 18 dec 2023 se mereko lazypay ke recovery agent ke through call aati rehti hai ki apna repayment kijiye aur woh per day ke hissab se 17 rupay 50 paise ka byaaz laga rahe hai maine mail kara toh mail main unka jawa aata hai ki payment done ho chuka mere kisi bhi bank account main lazypay ke through se koi amunt nahi aaya hai