LazyPay — Transaction pending

LazyPay — Transaction pending

A Aayush17

Dear sir, My credit limit is of 10000. On 24th March 2021 while paying to a merchant the transaction has gone pending as well as after this transaction my credit limit is showing 0. The transaction has gone pending. How much time do I have to wait for this transaction to be successful. Kindly look into the matter and do the needful at the earliest. I am in urgent need for money. Transaction ID- TXN[protected] Customer ref id[protected] +1 photos Was this information helpful? No (1) Yes (0)
LazyPay customer support has been notified about the posted complaint. Mar 25, 2021 Updated by Aayush17 And there is no way to contact you except emails and that also you aren't replying my mails. What should a customer do. Mar 25, 2021 Updated by Aayush17 When will you guys reply to my mail. Ots high time now. Mar 25, 2021 Updated by Aayush17 Why you guys aren't responding to my mails. Customer support is very bad. Mar 25, 2021 Updated by Aayush17 Just now I got a number of a customer executive from consumer complaint websites while I was reading all the compalins about lazy pay. I tried contacting her in whatsapp and she told that your number isn't registered with us, but when I gave her a proof that this is the only number that is registered she's just not reply my texts anymore only opening my text and seeing and leave as it is. Below I have attached all the screenshot of the chat that I had with her. Is there no one to help us.????
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Comments

LazyPay

from Mumbai, Maharashtra

Hi,

This is definitely not the experience we want you to have. The transaction was not successful hence it is pending. The amount debited will be refunded in 3 working days ^Team Lazypay

Aayush17's [Complaint's author] reply, Apr 6, 2021

Already more than 3 working days has passed still the issue remains same

Aayush17's [Complaint's author] reply, Apr 6, 2021

Can't you see the transaction date and till now it is in pending only. 3 days kb khatam hoga bhai aaploag ka

LazyPay

from Mumbai, Maharashtra

Hi,

Note as per record the pending amount has been released and updated in system.

Krishna Kishore V's reply, Jun 8, 2021

Below transaction is pending from last 2 days. Please check and update.

Date: 06 Jun 2021
Transaction ID: TXN126860319
Amount: Rs 9, 500

Thanks in Advance.

Krishna Kishore V's reply, Jun 14, 2021

One more pending transaction from last 3 days as below. Please check and update.

Date: 11 Jun 2021
Transaction ID: TXN127542229

Thanks in Advance.