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Lenovo Complaints & Reviews

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Last updated Apr 22, 2024
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Lenovo reviews & complaints page 5

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V
Vikas Mallah
Aug 27, 2022
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Lenovo Display Issue

Its been a month I have bought Lenovo ideapad Slaim 3 and now I can notice that there's a white dot on the display which is visible and within a week that dot went up from one to two, now two dots are visible on the screen, being a customer I'm worried that this dots can get multiplied on the screen and I m realy tensed and worried about it, I request Lenovo to get this issue resolve ASAP....
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S
Severi
Aug 26, 2022
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Computer Not Functioning.. Product #FOE5003VUS:

Address:Hong Kong, Beijing, Morrisville USA
Website:www.lenovo.com

Date of Incident July 27, 2022.
Called to have overheating fan resolved. Agent ordered new fan, heat zinc and mother board to be replaced
Aug 2, Technician called to replace, Appt. Date Scheduled for Aug 11
Aug 11, Jaspreet, technician arrived to replace parts. Had difficulty taking apart computer and informed me that a major piece for computer motherboard was missing. Needed to order new parts. Computer now not functional....
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M
Marimuthup
from Chennai, Tamil Nadu
Aug 25, 2022
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Keyboard hardware issue (W&S) Letter

Address:Avadi

Lenovo model- 81WB0193IN
SERIAL NUMBER: PF3PF7VG this type laptop i purchased in Jio store @ 23 June2022 but with in 2 month Keyboard hardware issue (W&S) Letter.
today i visit lenove serive center in Ashoknagar chennai. they told keyboard hardware no in warranty. they asking seven thousand rupees.

two months itself hardware getting failure in lenovo laptop

i need solution i paying money no use...
+3 photos
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R
rsuka
from Mumbai, Maharashtra
Aug 25, 2022
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IdeaPad Duet 3 10IGL5

Touch screen has not been working. First they take 20 days to update warranty support and after registering premier care support complaint it is now 5 days and of the same 4 days not reachable. They just do pass the parcel without opening the parcel and resolving. Live agent, call or agent saying will call back all the same. Seems to be a gimmick to avoid replacing the product. They ae sitting on one basic problem. TAB is supposed to have...
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F
FP-64 Nakul Gavhane
Aug 24, 2022
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Poor customer support for premium device

Address:Ferns Icon, Level, 2, Outer Ring Rd, Doddanekundi, Mahadevapura, Bengaluru, Karnataka 560037, India

I'm facing constant heating, lagging, stuttering and sudden restart issues with the legion 5 pro laptop from last 20 days and I'm completely helpless even though I have legion ultimate support and premium support the customer representatives just ask me to send videos and screenshots everyday and after that no resolution is provided, I have already sent them more than 6-7 videos and many screenshots showing the issues which I'm facing. the...
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L
Lenovo laptop
from New Delhi, Delhi
Aug 24, 2022
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Defected laptop severely heating just after 2 minutes of starting

Defected laptop severely heating just after 2 minutes of starting...
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R
Raja Raghavan
Aug 24, 2022
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Laptop Battery problem

: Case ID [protected]

Dear Lenovo Support Team member,

You have been a great help on August 16th and every since, there have been 3 visits made by LENOVO to my location.

The first person replaced the battery but, the problem continues to persist.

Second visit was also a formality and the problem continue to persist....
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D
Dspmoore01
Aug 21, 2022
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Laptop with black screen

I purchased my Lenovo laptop little over a year ago and when I relocated to the US Virgin Island within 2 months the screen went black. I was told I needed to return it to Atlanta, Georgia, which I did. I sent it to my nephew who informed me that the warranty had expired. I sent the fund to him to order a 1 year warranty. He then called me back and informed me that an additional 22.00 is charged to reinstate my warranty. I sent him the funds...
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D
dhrubadatta93
Aug 18, 2022
Aug 18, 2022
This thread was updated on Aug 18, 2022
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No response from customer care of lenovo against warranty claim

Address:RBD ICON, 2, DR PUNEETH RAJKUMAR RD, DODDANEKUNDI, MAHADEVAPURA, BENGALURU, KARNATAKA 560037

Respected Sir,
I purchased a Lenovo Ideal pad S145 Ryzen 3 Dual Core 3200U-(4GB/1 TB HDD/Windows 10 Home)S145-154PI Laptop on[protected] from Flipkart. From last 4 months the laptop is having some problem and then I have lodged a complain in the customer care but no response was there from their side and now since the warranty period of the product is over, the company is not responding to the complain. They are ignoring the complain....
+2 photos
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G
Guru0011
from Delhi, Delhi
Aug 18, 2022
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Fraud Developer Job

I got this email but there is not any company with this name on that place and they are fraud do not visit!!!

Hi,

Greetings!!

Walk-in details:

Date- 18th Aug & 19th Aug. 2022
Starting Time: 11 AM to 3 pm

Thank you for applying

We were impressed by your application.

Your qualifications make you an excellent candidate for this role,...
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I
Infused Production
Aug 12, 2022
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Pc

Address:Infused systems 51/1/4 Site 4 Sahibabad industrial Area Ghaziabad,up 201010

Lenovo PC Not workink to properly so please provide service...
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D
Deeksha ch
from Aligarh, Uttar Pradesh
Aug 9, 2022
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Complaining about touchpad of laptop

Address:Tirupati vihar colony phase 2 raf road ramghat road Aligarh 202001

My laptop touchpad works automatically...
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G
Guravareddy1959
Aug 9, 2022
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Lenovo mobile battery and back side top open (cap or

Address:Dwarka Nagar 7th line HNo 11-896/1A ,Nagaraju Guntur Andhra Pradesh India

Lenovo made PC HK limited made in china frequently battery damaging ( shall socket become bigger) your service Centre people collecting Rs 2300 to 3000, it is to much, we are spending for your mobile s Rs 15, 000/- minimum 2 years also not working battery every year to change mobile battery, no one come forward to purchase your mobile’s I was changed two times with in 3 years . Mobile also used 1 1/2 year . Sometimes kept spare.
Poor...
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M
Mobasshir Ali
Aug 8, 2022
Aug 8, 2022
This thread was updated on Aug 8, 2022
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Cashback not received even after 30 days

Lenovo had an offer of 10% cashback upto Rs 5000 on all bank credit cards. I ordered a laptop of 57000 through my icici credit card but not received the cashback. Its been more than 30 days now....
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J
Jyoti Thapliyal
from NOIDA, Uttar Pradesh
Aug 6, 2022
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Warranty not extended

Address:Ghaziabad
Website:pcsupport.lenovo.com

I purchased a warranty from Lenovo's official website after detecting my laptop serial no. all the formalities are done and payment is done 8k aprx. got the mail from Lenovo India Your Lenovo Order No. [protected] has been Confirmed.

For almost 5 days pass there is no response from the customer care side on chat also they are not providing any info and given order no. detail i could not find anywhere to track.
Warranty...
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Address:Lenovo India
Website:www.lenovo.com

Consumer Complaint: Lenovo Legion 5, Laptop, Model# 15IMH05C, SL# PF2TMRKY, Battery is draining out completely within 1.30 Hrs against the Specification declared by Lenovo as 5 Hrs.
Reference Lenovo Complaints# [protected] (Feb 2022), [protected] (Jul 2022)

I have purchased the laptop Model "Lenovo Legion 5, SL# PF2TMRKY" on 24 Aug 2021 from Reliance Digital Stores, Ramanthapur Branch, Hyderabad, Telangana State, for Rs/-...
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S
STeron
Jul 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback

Hello, just want to tell you that I had purchased a Lenovo laptop on June 16th 2022 from the Lenovo India website and the product got delivered on 22nd June. During the purchased it was mentioned that 10% cashback will be provided on using any bank credit card within 30 days, but till today I haven't got any cashback. Order Number: [protected]...
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Iam_akhil
from Haridwar, Uttarakhand
Jul 19, 2022
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Duplicate keyboard replaced by lenovo service center

Address:61-old cannaught place chakrata road, dehradun, uttarakhand

Sir/ma'am,
My name is akhil kumar from uttarakhand. My laptop keboard was replaced at the lenovo service center (dehradun) on date 12-7-22 and they charged me very high price of 2800 rs. But the main problem occurs when i found out that the keyboard was of poor quality and they replace the duplicate keybord in my laptop. Because the backlight of the keyboard didn't showing any alphabet in the dark.
Please solve my problem...
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I
Iam_akhil
from Haridwar, Uttarakhand
Jul 19, 2022
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Poor work by lenovo service center

Address:61-old cannaught place chakrata road, dehradun, uttarakhand

Sir/ma'am,
My name is akhil kumar from uttarakhand. My laptop keyboard was replaced at the lenovo service center (dehradun) on date 12-7-22 and they charged me very high price of 2800 rs. But the main problem occurs when i found out that the keyboard was of poor quality and they replace the duplicate keybord in my laptop. Because the backlight of the keyboard didn't showing any alphabet in the dark.
Please solve my problem...
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Hi Team,

I bought the Lenovo ideapad3 laptop online in 2021. But I really don't like the laptop as it is dead slow and even not able to operate.

Serial Number of my PC: PF330PNE.
RAM: 8 GB,
Storage: 1 TB HDD

I have contacted Lenovo Customer care and the team re-installed OS via Remote access and suggested to go for SSD instead of HDD to gain the better performance and speed. Recently...
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