Lenovo Complaints & Reviews

GOOD MORNING,
Hi..I'm Abisheik from India. I bought a laptop from the Flipkart platform. The laptop model was a Lenovo Legion 5i with 16 GB of RAM, an i7 core processor, and a 4 GB graphics card, among other things. When I received a laptop from a courier service, the product appeared to be in good condition, with no physical damage and was well packed. The laptop's working condition was far too good for a week. But I began to notice...

Hello,

I have submitted Complaint (Ticket [protected] ) for my under warranty laptop on 1-Aug-2021. Today its 17-Aug they haven't responded to my issue....

Desktop Lenovo Aio cdc 4/1tb/dos/19.5"/dvdrw display is showing black spot and lining since one month.
S/N - YJ00BQ04
MTM- F0CL001GIN
e mail [protected]@gmail.com
Name - Vikas Yadav Mobile - [protected]
Village lakhi jangal post pilakhtar District Firozabad uttar pradesh
PIN code 283207...

Desktop Lenovo Aio cdc 4/1tb/dos/19.5"/dvdrw display is showing black spot and lining since one month.
S/N - YJ00BQ04
MTM- F0CL001GIN
e mail vy [protected]@gmail.com
Name - Vikas Yadav Mobile - [protected]
Village lakhi jangal post pilakhtar District Firozabad uttar pradesh
PIN code 283207...

I have 3 years premium service contract with Lenovo for my ideapad 720. This premium service contract makes me eligible for prioritised onsite services within 1 business day. However Lenovo refuses to provide service whenever you register any complaint. Whatever your complaint may be, they say its accidental damage and don't even turn up for checking the product. They are just looting Indian customers by selling third grade products and run...

Dear Sir /Madam my Lenovo Mobile has been broken fast 6 month back.I lost my mother. I have photos and video in that mobile. Thats only remembers me.. I am begging you people to repair that.. I need my mother's photo. Every day i m crying for mother. I tried many store but they didn't take care of that mobile. Send me address in Bangalore city. I will contact directly.Or i will send mobile on courier. Thank you...

I have submitted my laptop in exclusive service center nehru place on 24th july 2021. Its been almost 3 weeks now but still i didnt received any call from them and i contacted them so they always make a new excuse and delay....

Whenever I switched on my laptop its stick on the lock screen page.and a blue bar is there.Not able to unlock the lock screen. I purchased it two months back....

Dear Team,

I am purchased new all in one desktop before few days but after purchase 2 days desktop now working. I am hand over to desktop shop of ICON computers ( Purchase desktop from this shop ) and he hand over to lenovo customer care. This desktop is not cleared and company provide to me totally uncleared desktop. Desktop not switch on

I will request to you please return this desktop. other wise i will...

I am eligible for premium care support but Lenovo has no decency to answer calls also. Have tried calling them 5-6 times and been on wait for as long as 20 minutes still no one responded or got any call back. I am facing a lot of issues with my laptop but thanks to the amazing customer support not able to resolve any. These are money making tactics so that I have to pay once my membership is over to get my laptop fixed...

Lenovo after sales customer service is in my honest opinion is the absolute most unprofessional service I have ever come across. The different team departments cannot even communicate with each other properly and give each other half details. I am based in Australia and was put in touch with Lenovo care in India and the response time is unacceptable. I had to email everyone I came across in order to elicit a reponse regarding my product issue....

I purchased laptop on 28th May 2021.

There is a black dot on the screen (dead pixel).

I received an email that this is not covered in warranty.

I purchased two laptops on same day and both are having problems... Screen flickering and dead pixel.
Screen flickering is repaired but still it has problem of "DEAD PIXEL"

Please help in this regard.

I haven't received...

I purchased a laptop on 16 December 2019 from Atlantic Technologies, Sector 20, Chandigarh. The laptop is not working properly. We contacted the dealer and service Center, sector 34, Chandigarh on 22 July 2021. Service Center took the laptop for repair and took 1 week time for the same. After 1 week I received the laptop from service Center but the same problem still persists in the laptop.
Technicians available at service Center,...

I had an issue with my Lenovo product and had spoken to Premium Care about it. I was told the matter would be escalated a a senior staff would return my call. When I did not receive any call, I wrote to them but to date no one has returned my call or replied to my email. I would expect a reply or at least an acknowledgement of my email. This is unacceptable.
Reference:
Pcare :Battery runtime slow | [protected] | MP1K3YY8 CRM:0215110...

I had purchased Lenovo Ideapad 5 laptop from Lenovo website on 9th July 2021, which offered me 3000/- cash back on using my HDFC credit card for purchase. In offer details it was mentioned that amount will be credited to my account within 30 days. But, even after 30 days amount is not credited.

Order no. : LWH106264
Invoice no. : LWS2021/22-18352

Kindly arrange the 3000/- refund as soon as possible...

Ideapad 330S Intel Core i5-8250U
Purchased on 28/21/2019
Is no longer working and un-repairable, I believe it has a manufacturer warranty of 2 years.
Please advise me how I proceed with this.
Julie Mills
[protected]@hotmail.co.uk
[protected]...

Hello,

My warranty is going to expire so i have contacted lenovo to upgrade my warranty, so they instructed me to fo to website but portal is not working .After dropping multiple emails this guys said even after warranty expired they will provide warranty because i'm chasing them from before my warranty expired.then after this guys are not responding as well as they are asking to visit the store in this pandemic time. because...

I raised an issue of some keys malfunctioning at times, and battery not charging to Lenovo.
They arranged a repair since the product was within warranty. Battery was replaced on the day of repair and they told keyboard issue might be a software issue since the keyboard issues was only occuring randomly at times.

With in a month of battery replacement (after warranty expired), the battery stopped working again and some...

I raised an issue of some keys malfunctioning at times, and battery not charging to Lenovo.
They arranged a repair since the product was within warranty. Battery was replaced on the day of repair and they told keyboard issue might be a software issue since the keyboard issues was only occuring randomly at times.

With in a month of battery replacement (after warranty expired), the battery stopped working again and some...

Im Mohamed Ali, I have ordered Lenovo tab m10 hd quantity -2, one tab ordered on 13th July another one tab ordered on 15 th July totally 2 tab I ordered in website cash back offer shown by using hdfc debit card cash back 10% maximum 3000 rupees still now not cash back received kindly check and confirm....