Lenovo Complaints & Reviews

lenovo 3000 Y410 — battery backup only 1.30 HRS

my laptop is new i purchase only 3 month and my battry backup is only 1.30 hrs please change my battryu

lenovo 3000 Y410 — about laptop

i purchased your product on 11 Dec 08.after purchasing ur product i face many problem with this product
.i registered so many complaints against this product u can check it. in month i went to ur service center at Ludhiana 2 or 3 times .ALL OVER I COMPLAINT ABOUT THIS PRODUCT AT LEAST 25 TIMES.I VISIT UR SERVICE STATION AT LUDHIANA NEAR GILL CHOWNK SO MANY TIMES, M NOT SATISFIED WITH YOUR PRODUCT .I HAVE 3 TIME DISK DRIVER PROBLEMS 2 TIMES HARDWARE PROBLEM MANY OTHER PROBLEM U CAN CHECK IT.NOW AT LAST I WANT MY LAPTOP REPLACE WITH NEW ONE.

DISAGREE

lenovo 3000 Y410 — web camera

Sir,

My web camera is not working, computer is not showing the opion to open the camera

i cant access my cam in my laptop

lenovo 3000 Y410 — DVD is not working Well

I have purchased a Lenovo Laptop " Model 3000 Y410" before 18 months. Now its DVD rom is not working. Please solve my problem.

lenovo 3000 Y410 — warranty issue (1000377061)

my laptop display and DVD drive in not working plz slove this problem

purchased a Lenovo laptop from X-net solution, 8 shankar bhavan, thakurbari road, sakchi, jamshedpur, jharkhand

Details of the laptop are :-
Date of purchase: 5/12/200
Product No: 7757-89Q
Serial No: EB08265132
My laptop disply no working and DVD drive not read. This is happening since 2 week's


plz solve my problem

Regards
raj shekhar

These laptops are recommaded Vista only. i can solve you problem if you are in bangalore my no is [protected].

Lenovo G550(G6q) — Touchpad

Hi..I purchased a Lenovo G550 laptop 4 days ago...my prob is that the touchpad doesnt respond when the charger is connected(even if charger is switched off).when the pin is taken off, it works smoothly!

RESPECTED SIR,

I HAVE LENOVO G550 2958 G6Q LAPTOP, , I HAVE USE WINDOWS XP THAN I DONT
HAVE XP SUPPORTED DRIVER..

PLS SIR SEND ME DRIVER LINK, , , , ,

PLS SIR

It seems that firstly you have not installed the MS .NET Framework 3.5, so install MS .NET Framework 3.5 then install the Audio and Display drivers.

Read these links, it will work

http://consumersupport.lenovo.com/in/en/DriversDownLoads/APR_Driver_List.aspx?Ca...⇄ XP&cid=0

http://consumersupport.lenovo.com/in/en/DriversDownLoads/drivers_show_1402.html

http://consumersupport.lenovo.com/in/en/DriversDownLoads/drivers_show_1407.html

Dear Friends,
I[censored]r having the problem with sound driver u need to uninstall the wt ever driver u have tried earlier for sound in safe mode.then try to dowload universal audio driver it will work with ur laptop. or i[censored] want any driver G550 u can find below mentioned like for the same. tinyurl.com/leng550.

i am using the lenovo G550. In it I am unable to use the wifi system.

hi i am using Lenovo G550 with windows xp sp2. i am unable to install audio and display drivers. Then i installed MS.NET Framework 3.5, I got an error for downloading Windows Installer 3.1 first.
Then i installed Windows Installer 3.1 and then MS.NET Framework.
After that i tried to install audio and display drivers but it did not works.
Pls help me and assist wat to do

Thnx

respected sir,
my self kiran i have purchased lenovo G550, but since 2 month my bluetooh is not working, and during instalation of bluetooth drive error displayed " No active bluetooth device found' even it is active pls help,

my ANOOP KUMAR i have purchased lenovo G550, but since 1 month my bluetooh is not working, and during instalation of bluetooth drive error displayed " No active bluetooth device found' even it is active pls help,

i was installed win xp with Sp2 in lenovo g550 laptop, & i trying audio driver, audio driver did not installed
plz help me as soon as possible.

In g550 model camera drivers in vista & widows-7 are not supporting

Lenovo G550 — nvidia driver

when i was trying to install nvidia driver to my lenovo g550 vista
it was not being installed .and it was showing that driver is not compatible with current hardware
i want to install nvidia to my laptop pls tell the solution

Hi,

any body got solution for xp with Sp2 in lenovo g550 sound driver Issue. I am facing same :(

hello

why you people worrying so much ??? lenovo all laptops are 100% XP compatible

just download drivers from lenovo website
and call @ lenovo/IBM call centre

[protected]Idea service

there just a unique method of installing all these drivers.

I purchased lenovo G550 laptop one month back. I installed xp sp2. But the lan, bluetooth drivers are not installed successfully. Bluetooth is installed but it shows the message "Bluetooth device not found".

Send me solution to [protected]@gmail.com

i am not able to install windows xp in g550. it says chech hard drives and then try to install them.also audio drivers also not possible to installed.it tells run file cskdsk /f. what can i do. please tell me at [protected]@gmail.com

I have installed Windows XP in my lenove G550 laptop but when I am installing audio driver, then there is a message is coming that not found media device.And the installation of the audio driver will not proceed.Sir please tell me the solution of my this problem soon.

Lenovo G550 — camera

i install the camera drivers on vista but camera does not work please help i think driver does not support for vista please help

my lenovo g550 sound driver does not work.plzz help me.my no [protected].

my lenovo g550 sound driver does not work.plzz help me.my no[protected]

i install camera by win7 but itdoes not work help me

Lenovo G550 — os failure

my laptop is not starting.it showing WINDOWS FAILURE ERROR.if reinstall the OS it is not installing.please give solution.

i have lenovo g550 with windos xp. i have installed ms.net framework3.5, windows installer 3.1, sp3, real tek, but still unable to install auidio device. whenever i am trying to install its showing error message..."installation failed: could not find MEDIA device for this driver"...pl help me. my e-mail id is [protected]@gmail.com

Dear Sir
I have lenovo g550 with windos xp. when i tried to install audio driver for "THERE IS NO DEVICE FOR THE DRIVER PACKAGE" appears after intallation .(while searching for the device). and if i tried to intalled through kb888111xpsp2 laptop got infacted with the virus( even I have licenced copy of K7 Total security Antivirus) .
Kindly Help me out Thanx in Advance.

Praveen Mohan Sharma
[protected]@gmail.com

hi
i am Akhilesh kumar
LENOVO G550
2958-94Q
When i was using WINDOWS XP then my all hardwares and softwares was working properly
but now i am using WINDOWS7 and my BLUETOOTH is not working when i try to install BLUETOOTH driver then a error msg "BLUETOOTH NOT FOUND" occure and faild installetion so please help me to use my BLUETOOTH
Thanks
Akhilesh Kumar
[protected]

hard disc failure

Lenovo — Camera driver installation

I tried to install camera driver in Lenovo G6Q model with windows 7 operating system. But system was not installing it. Kindly guide as to how to successfully install it.

Hi,

I had purchased a Lenevo G550 notebook a month ago. I haven't received the license key for K7 antivirus as promised in the offer yet. It seems many users are facing the same issue. Please look into this urgently.

I am sure i am not going to purchase any other Lenevo product again nor i am going to recommend this to anyone.

Hell ya... i should have gone for Dell. Atleast, their limited service is worth the hefty money you pay them.

No Regards
Abhi

download k-7 anti virus registration for lenovo notbook g[protected]q

lenovo desktop — Its Product after 1 or 2 month of waranty period it wil be damaged

My desktop DVD RAM Will damaged after 1 or 2 month of warenty period i will complain for it there have no rsponse from lenevo customer care.

lenovo desktop — service centre is not providing new hardwares!!!

Im a customer of lenovo desktop.

im facing a lot of problems related to hardwares of my PC.
I launched a complaint for 'Hard disk drive'...and it has been replaced before 1 month.
Now again it is malfunctoning. we do not get any warranty for the replaced hardwares and they are taking its advantage..as they replace old parts.
so plz take any strict action against them.

Im a customer of lenovo desktop.

im facing a lot of problems related to hardwares of my PC.
I launched a complaint for 'Hard disk drive'...and it has been replaced before 1 month.but problem continue to change of new hard disc so i think original problem of mother board but they do not any action and few day my cd drive not read the data and some noices they playing so not sent the part of customercare

so plz take any strict action against them.

MODEL 53131HQ
SL NO. L902593
LENOVO COMPUTER

I have purchased above Desktop from Mr. akshat maheshwari on dt. 15.04.2009 I have faced trouble many time with this product i.e. my hard disc is large noices so i have complain so service center rajkot change my hard disc but this problem continue to new hard disc and some time my cd driver not read the data and and he large noices to reading time. I have talked the concerned and lock the case no. L9CH00J5 on 17/12/2009 and he say your part changeing shortly. it

i have good knowledge of computer so i think My mother board is folty so i have submit the complant of sevice engineer but they do not any action i am an advocate so my work very rushly to computer but my computer not working last ten days so i have face many troble

This is a clear cut example of Misconduct and Misbehavior from the LENOVO Company, as Fore Solution, representing them and not providing services which are my deemed right as I have paid hard earned money for said product.

Further to add here that during purchase, I had opted two items under scheme at that time i.e. 1. UPS and 2. Extended warranty In regards to the extending warranty,

Again I warned to the quarter concerned of the company to take urgent and Immediate step in this regard otherwise, I have only way to knock the door of honorable Court.

Lenovo Laptop — dvd drive not working

i have purchased lenovo laptop 5 months ago . now my cd combo drive not working. i have deposited it to P.G.Infotrack(where i purchased) which mail id is [protected]@rediffmail.com . the agency told me to collect the laptop after two days. but after seven days he told me to collect the laptop after two or three days. i visited the agency 4 times when he called. now i am suffering .

abhay
[protected]

Lenovo — Lenovo notebook DVD driver not working

I bought Lenovo Y410 model on March 15 2008 from Configure Quality Systems, coimbatore. Till now i got 2 times DVD driver not worked. Registered for change DVD driver on Jan 19 2009 but till i didn't get any response from service center. i bought from 2 month itself DVD driver not worked. If its not working properly means then how can i use Lenovo Laptop.

my y410 laptop is in warranty dvd drive is not working do something immidiatly its urgent

Lenovo Laptop — bank charges

i am abhimanyu dutta my tel no is [protected]

can you call me up or can i get any of your contact numbers for a complaint regarding my laptop e m i

Still waiting for your reply.




[protected][protected][protected][protected]

From: PAT - MKG - Amit Kumar
Sent: 23 June 2009 16:58
To: '[protected]@lenovowarranty.co.in'
Cc: 'amitkumar.[protected]@in.com'
Subject: FW: Ref No.L96M009W



Dear Sir/ Madam



FYI



Regards,



Amit




[protected][protected][protected][protected]

From: PAT - MKG - Amit Kumar
Sent: 23 June 2009 16:42
To: '[protected]@lenovowarranty.co.in.'
Subject: FW: Ref No.L96M009W







Dear Sir / Madam,



I am extremely surprised to have such kind of experience from the service of LENOVO. We purchased three loptops of Lenovo on 26/10.08 from Peripheral Engineers Pvt. Ltd., Patna. Every thing was going good when I encounter a problem in CD drive in my laptop. For this I booked a call yesterday (i.e. 22/06/09) and my reference no. was L96M009W. I went to your service provider Mr. Atma Prakash Cell No.-[protected] at exhibition road and got my invoice mailed at your email id- [protected]@lenovowarranty.co.in.



To my utmost surprise when I contacted Mr. Praksh he told me that he did not receive any mail regarding this issue.



Now I am sending you this mail after making 6 times call at your toll free No. [protected] and did not get any proper solution. After making several calls to you and Mr. Atma Praksh I really failed to understand the level of service being provided by your company.



I am attaching my invoice copy for your reference and hope this mail of mine will do something to get replaced my CD drive as per your warranty scheme.





Thanking you,





Amit Kumar



I

Starting problem

My Lenovo G 500 is facing a heavy problem with starting. It is just showing LENOVO on the screen for hours together without being moving forward.

Not providing service to my lenovo laptop even though its under warranty period

Sir, My lenovo laptop is not working properly, i called the customer care people from last two and half a weeks. But the service provider is not responding and not giving service. So kindly make the necessary actions.

Don't login syncit

Dear sir
I don't login syncit application.
When I login on it then it give password format error.please resolve this problem as soon as possible.

Thanks &Regards
Ankit Kumar
[protected]

Box in not bill&warranty card

Specification card only. box in not bill&warranty . plz send bill phone imei: [protected] send [protected]@gmail.com this gmail send me bills & warranty i need plz send VL37043
FLXWGM 0
LENOVA K3 NOTE

Lenovo pc — cpu no functioning properly

Dear all,
I brought a lenovo pc from Gajuwaka dealer on July'07.
After switching on the ups when i'm trying to switch on cpu it is not functioning properly. Some time is consuming for cpu to get on.
Please look into the matter and do the needful at your earliest.
My Address:
G Jyotirmayee
G D Sharma
MIG 2,
Block no.25, G-4,
Visveswarayanagar,
Gajuwaka,
Visakhapatnam

Lenovo — not giving my warranty pack

my name is deepak verma i am from kanpur i have purchased my laptop in date 15-jan-2008 from itj showroom, somdutt plaza kanpur, after one year when my warranty was expired i visited to lenovo service center in service center mr. ashish gaur was present he suggest me that u u can extend your warranty by giving Rs 6, 500/- for two years. i have given the payment of 6, 500 in [protected]@ date 8-jan-09 to ashish then he filled a purchase order in favor of Afroserve.com ltd, b-21 sector-8, noida. from 8-jan-09 i have not get the warranty pack i have visited sevral times to service center but they say plz have patient . now my last option is that i have to take my all cash from the service center. so plz sir help me and my contact no. is [protected] phone no. of lenovo service center[protected] i am aslo sending u a copy of my laptop invoice and a copy of a purchase order given by ashish gaur

Lenovo / Laptop — Warranty Service -reg.

Dear Sirs,

Greetings!

31/07/2008:- I received a promotional call from Lenovo Company to buy Lenovo IdeaPad and was referred to the authorized dealer giving the details of the dealer. Highlighting the 3 years of Warranty service if I buy the product today.
I purchased a Notebook (Laptop) of Y510 series Lenovo IdeaPad Model 7758 Sr. No. ABQ0049817 ME 15799 because of 3 years warranty service.
My LAPTOP Sr. No. and my all correspondence details, contact no. were registered there online in the showroom of the Dealer to avail the said Warranty of 3 years. I confirmed there to do anything else; they replied NO NEED TO DO anything now.
I received an e-mail & print out while registration for the 3 years warranty Lenovo with a reference no. a warranty upgrade from 1/1 to 3/3**.
In December, 2009 I noticed one day my laptop has got defect in its bottom and hinges. It creates gap during I open the top. It breaking from its bottom day by day.
21/12/2009: I brought the defect in dealer notice. They took my laptop for necessary repair or service. After 1 or 2 days they just refuse to do anything and they were suggesting me do this and that. I just faded up with the dealer and his behavior. Copy of Inward Receipt of Dealer i have kept as proof.

I called the toll free no. of Lenovo Customer Care they registered my case informing me that if I have that email in which upgraded warranty information reference no. was mailed to you. Then you will get the warranty service. There was a ray of hope and i was expecting that the a year old mail may be in my inbox or not. Thank God i was having that mail in my Inbox.

24/12/2009 to till now: I have been calling and contacting the Lenovo through phone calls and e-mails and telling the facts they were just replying we are working on your case finally they just refused to give me said warranty or replace my defect laptop. I am mailing them continuously but there is no response from their side.

Thanks & Regards
Binay Kumar
Jamnagar

dear sir/madam
I am sanjeev yadav. I had purchased two year on site warranty pack Lenovo desktop Dated 24 dec 2009 from RT Services - Outsourcing Services Ltd Delhi India. My Lenovo desk top S/N is 1553118aql918561 and Model Name is 3000h series. Now, my desktop is not working due to some problem. I had raised many complaint in Lenovo service centre.since no action is taken yet. I would be very grateful to if you issue the certificate to my mail id

dear sir/madam
I am sanjeev yadav. I had purchased two year on site warranty pack Lenovo desktop Dated 24 dec 2009 from RT Services - Outsourcing Services Ltd Delhi India. My Lenovo desk top S/N is 1553118aql918561 and Model Name is 3000h series. Now, my desktop is not working due to some problem. I had raised many complaint in Lenovo service centre.since no action is taken yet. I would be very grateful to if you issue the certificate to my mail id

dear sir/madam
i am dinesh mahto. i had purchased one ideapad lenovo laptop. when i had purchased that time retailer said this model 3 years warranty. my laptop have some problem but service center says your warranty expire. so, sir please extant my extra 2 year warranty. Thats for i will always thanks full to you...
my ideapad lenovo laptop model no. is - LENOVO Z470, , , MACHINE SERIAL NO. - QB03941026...

Sir please conformation mail send my email id- dinesh.[protected]@gmail.com

Lenovo — Windows 8.1

windows not respond the network connection Contact the person Name :- Tushar Devake Mob No:-[protected]

Sir / Maam

This is in reference to LENOVO CASE ID - L95400N9 registered on 04.05.2009.
I had purchased the machine "LENOVO LAPTOP 3000 G530" against nvoice no. 6791 dated 19.02.2009 from ATLANTIC TECHNOLOGIES, S.C.O. No. - 35, SECTOR 20 D, Tribune Road, Chandigarh, 160020, INDIA.
Details of the machine are as follows
Model No. - 4151-27Q
Serial No. - MABTN4P

Its not even been 3 months and the machine has stopped functioning.It doesnt turn on.

On repeated calls to the Helpline[protected] we managed to get the address of the following service centre

FORE SOLUTIONS
S.C.O. 365
FIRST FLOOR
CHANDIGARH
160036
INDIA

The laptop is lying at this service centre since 04.05.2009. The personnel at the service centre very conviniently put forward that the correct parts are not arriving from Bangalore.

No e-mails work for LENOVO.All they send are auto generated e mails.I wish to get a replacement for the faulty laptop.

Kindly look into the matter for early mitigation.

Lenovo Laptops — Replacement

Dear sir
I am Deep Vyas from Mumbai laptop S/N No- CBQ3315318.I am really disappointed to say that the product G550 model Lenovo notebook is really giving me lots of troubles.Finally after lots of technical help by the Service center visiting thm twice but did not solve my problem,i have Decide to make a Request for a Replacement.My OS gets crashed every now and then and have to load one key recovery often,which deletes all my data in machine have tremounds waste of time and loss in bussiness coz of data loss.

Have lenovo given One Key Recovery Option as they knew this product has such problem often,is this model defective?Please assist me to replace this model and get me a New Lenovo Model Not G550 .



I am hereby attaching the service Report From the Service Station.



Please send in reply urgently.



Regards,

Deep Vyas,

[protected]

[protected]

Hi,
I bought lenovo g505s laptop dated 16th July 2013.
My laptop display keeps blinking and i asked them replacement as it is just 20 days.

1. I called customer care.
2. They tried to troubleshoot remotely but it cant be reproduce on remote.
3. They ask me to reinstall driver.
4. Nothing worked, and i called them again and asked for replacement.
5. Customer care said initially said 30 days is replacement policy. Later changed to 15 days and again to 1 week.
6. Now he said, he can send engineer to replace part but not entire laptop.

I want to raise this to consumercourt and need strict action on this.

Lenovo FR No: [protected].
regards,
Kunal.

Sir
I purchased lenovo G50-30. On march 25 after getting laptop. I open laptop on march 28 on that time my laptop usb&bluetooth&camera not working
I take laptop to service center he says laptop have motherboard problem
So i apply for dead on arrival for regarding replacement laptop but lenovo care reget my doa Reason said my laptop manufature date and invoice date this two dates are more than. 6 months difference so lenovo not able to give replacement
After that lenovo care sent msg go and met dealer he only give replacement but that dealer say am not give replacement or refund. What can ido .
I inverse my two month salary for purchesed laptop do something .sir
I purchase laptop
Baneswar enterprises
Rourkela
Date on march 25/03/15
I attached invoice and service report and laptop manufurate details

lenovo A516 mobile is not empowering

I purchased lenovoA516 in June 2014 through snapdeal .com .From last three days it is not getting charged, so please solve the problem as soon as possible.

hi,
i had purchase lenovo y410 laptop on 25 july2008, but my webcam is not working, intialization is failed

sir my lenovo y410 machine type 77575 and s.no qma8ap7y showing that "camera inatialization failed"
plz help me wht shoud i do?
i reinstalled my usb camera driver..bt same prob ...and also my bluetooth is nt working its driver is not being install it showing"no bluetooth hardware found"

plz help me sir to solve the prob...

Hi sir!
I brough my lenovo Y410 8CQ at 24.8.2009..and since then it became like a rule for my life to have a problem with my laptop...only becoz of this reason i did'nt brough any graphic card...coz if i would have to change laptop then my graphic card would be sold at the price of crap..

well my problems are many...

like
1:- The speakers- My CDMA mobile(which is not a multimedia set) Rings wirth more volume then my laptop sings..
and when ever i went to the service center under the warrenty timing they always denied this problem...and now when the warrenty is finished then the same service center wants more then 2000 rs to fix this porblem...:-X

2:-and this laptop always sounds like a factory machine...means the FAN or whatever u call it...always 24X7 sounds...even sometime it sounds like in few sec this this laptop will go blast badly...

3;-Its Graphics !!! dude!! it always works like it is a 8 BIT special i cant play any 3D games ...no matter that same game can be playable on a Dual Core with 1 GB RAM...and this laptop have core 2 duo, 2 Gb RAM...once i made his far ...but that thing cost me problem no 4...once i downloaded a patch game...
it starts to work but when inside the game i go fast game start to jurking...

and ONCE "THAT THING " HAPPEND WHICH I CALLED NOW PROBLEM NO 4;- MY LAPTOP GOSE AUTOMATIC TRUNED OFF WITH A ONOMOTOFOIA SOUND OF "chiit !!!"


and see this unluck...that..this problem came after just one week was done of warrenty...
and i don't wanna waste more money to get more warrenty...

so i went to a local but big hardware shop they fixed it at the cost of 1200/-
after something like 45 days again that problem retrun...then the same person cost it 800/-

both of the time he says that POWER I.C. was burned...

then after 2 month again that same problem came so i gave this laptop to my friend he cost only 500/- and said POWER SORTAGE was the problem...
but only in 30-40 days again thsi problem came...so i cant bear it plz tell me what this laptop wants for me...

SIR I AM A ANIMATOR AND COMPUTER SPECIAL EFFECT ARTIST...MY MOST OF THE SOFTWARE DO RENDERING...I REALLY NEEDS TO FIX THIS PROBLEM PERMANENTLY...I CANT AFORD THIS MUCH...CURRENTLY I AM NOT IN SITUATION TO BUY A NEW ONE..
PLZ HELP ME OUT...
EVEN I CANT TAKE RISK TO GO SERVICE CENTER COZ THEY WILL EAT FIRSTLY 500/- TO 1000/- AS THEIR SERVICE CHARGE THEN THEY WOULD OPEN THEIR BIG MOUTH THAT, "sir you need to spend[protected]/- to fix it..." EVEN IT CAN BE MORE THEN THAT...

PLZ SOLVE IT AS SOON AS POSSILBE
MAIL ME AT...
<[protected]@gmail.com> or <[protected]@zapak.com> or <[protected]@youtube.com>

I also had bad experience at 'Monarch IT Planet Law college Road Pune' - the ppl there r very rude and talk non sense when u call them to have any query. specifically dont go by their promotional offers as the free things they provide never work.

Lenovo G430 — battery life

i got lenovo 300 g430 laptop it had a very good battery life earlier 3 hr .....
i had a warranty for 1 yr ... the battery when all of a sudden started getting drain in just an hour....
then i got it changed as the laptop was under warranty, those people knew my warrenty will expire in next week.... and guess what? the new battery did not even work proper for a week . now they are telling me to buy a new battery for 5000........ they do it intentionally...

my self satyajitmohanty, studying in gandhi school of engg, berhampur,
my laptop serial no-CBQ0310762, , , , MODEL NO -29582TQ
my laptop under warrenty, the service station are not provide my laptop betary replace ment, , , please laptop betery 10 -15 min charge, i have complain ur customer care before my warrenty, , , they could no replay, , , , , , please cheak my solution, , , , my mobile no --[protected]

Never Go for Lenovo...

31/07/2008:- I received a promotional call from Lenovo Company to buy Lenovo IdeaPad and was referred to the authorized dealer giving the details of the dealer. Highlighting the 3 years of Warranty service if I buy the product today.
I purchased a Notebook (Laptop) of Y510 series Lenovo IdeaPad Model 7758 Sr. No. ABQ0049817 ME 15799 laptop because of 3 years warranty service.
My LAPTOP Sr. No. and my all correspondence details, contact no. were registered there online in the showroom of the Dealer to avail the said Warranty of 3 years. I confirmed there to do anything else; they replied NO NEED TO DO anything now.
I received an e-mail for registration for the 3 years warranty Lenovo with a reference no. RED[protected] a warranty upgrade from 1/1 to 3/3**.
In December, 2009 I noticed one day my laptop has got defect in its bottom and hinges near LCD Panel. It creates gap during I open the top. Now its increasing day by day because no body is ready to listen my grievance. Nobody is helping me out in this situation. Neither from Lenovo nor the Dealer they simply refused to do the necessary repair and give me the said warranty as committed by the company while purchasing.

MY CASE ID :
Case id_5067166
Complaints Management Database and the reference number is 5070772.


21/12/2009: I brought the defect in dealer's notice. They took my laptop for necessary repair or service. After 1 or 2 days they just refuse to do anything and they were suggesting me do this and that. I just faded up with the dealer and his behavior. Inward Receipt of Dealer i have kept to file the case against company.

I called the toll free no. of Lenovo Customer Care they registered my case informing me that if I have that email in which upgraded warranty information reference no. was mailed to me. Then I will get the warranty service.

24/12/2009 to till today: I have been calling and contacting the Lenovo through phone calls and e-mails and telling them the facts they were just replying we are working on your case finally they just refused to give me said warranty or replace my defect laptop. I am mailing them continuously but there is no response from their side.
I don't where to go and where to replace this defective Laptop. I really had never imagined that such a big bran will make the people fool in such a way.

This is personal suggestion for all the people whoever reading this blog Please never go for Lenovo IdeaPad or any kind computer accessories of Lenovo.

Relief against my complaint: If company ever think to give me the relief agains my grievance. Then kindly inspect this case and kindly Replace my Laptop/Notebook/ Ideapad, as I had purchased the latest model Notebook at that time so I want either the same model or latest model of this time. And a punishment to Lenovo that such a big brand should not behave like this to the customer. They should respect the customer and customer’s emotions. As they have to ultimately sell the products to the customers.


Thanks & Regards

Binay Kumar
Jamnagar, India

replace my netbook, I have collected a netbook(S10-3S)newly with starhub station on saturday.I found that there are defects on the netbook, cannot shutdown and restart by itself.sleep mode cannot start back .
I have send over to service cenrtre Monday for repair . I have not use the netbook yet need to sent back to the service center from repair.Have many ??? on your QC control.
request for replacement.Not use, inform both the service center and the product technical support. cannot do anything except send in for repair.very very angry.