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Lenovo Complaints & Reviews

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Updated: Nov 19, 2025

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sir , when i use my notepad that the cruser move automatikly and i click one time its work two time and when i install xp its not installed and the retailer install its intall he makes money i pay him 500 hundrd rs daily plz solve it

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S

shivi

from Mohali, Punjab

Lenovo G430 — battery life

i got lenovo 300 g430 laptop it had a very good battery life earlier 3 hr .....
i had a warranty for 1 yr ... the battery when all of a sudden started getting drain in just an hour....
then i got it changed as the laptop was under warranty, those people knew my warrenty will expire in next week.... and guess what? the new battery did not even work proper for a week . now they are telling me to buy a new battery for 5000........ they do it intentionally...

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I purchased IDEA PAD Y430 in the Month of Feb 2009, the machine is under warranty. Few days Back the Screen Started flickering, vertically and also one Horizontal Line came up on the top of screen. The case is registered at Lenovo Customer Care, and The Case ID ( L98M00ET) is obtained in the month of Sept. 2009.
The same is referred to Local service center (Redington India Limited.), and quite a few emails sent to Lenovo Customer Care. But Unfortunately Nothing is being done to resolve the Issue, nor any commitment is given by either Service provider Or Lenovo. Extremely Hopeless Customer Care & After Sales Service.
This is the condition for Warranty Servicing...what will be the nature of out of warranty servicing...???

*******Very Bad experience with after sales service ******

Beware ......All Consumers.

Aug 14, 2020

Complaint marked as Resolved

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Sir,
I am using lenovo Y510 series laptop of 7758 44Q model. Its serial no. is ABQ0043044. This model has permanent problem of hinge breakage and LCD getting scratched. Even after repeatedly requesting to lenovo they are not doing anything on this regard. For more than 1.5 months the hinges of my laptop has been broken. The LCD is full of scratches. In every 1-2 days I use to call them but I am not getting any solution. My laptop is in warranty period and I am not getting my laptop repaired. Whenever I call them, they use to say that LCD is not available.

The time which I am losing in this warranty period is due to the fault of lenovo and they should extend this period later on. Also I should get permanent solution for this model, otherwise just think that how a person can use a laptop with broken hinges and LCD full of scratches. Today I feel like harrased by their service.

Thanks and regards,
Mukesh Kumar
Pune
Contact No. [protected]

Aug 14, 2020

Complaint marked as Resolved

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I HAVE LENOVO 415127Q MODEL WITH SERIAL NUMBER MABT4MI.
I AM FACING A PROBLM WITH MY LAPTOP BUT YOUR TECHNICAL SUPPORT TEAM SAYS UR PRODUCT IS OUT OF WARRANTY AND SAID ME TO SEND A SCANNED COPY OF MY INVOICE WHICH IS ON 30-OCT-2008 TO [protected]@LENOVOWARRANTY.CO.IN.
I HAVE SEND THE MAIL WITH SCANNED COPY OF MY INVOICE. BUT THE MAIL WAS UNDELIVERED AS THERE IS SOME TECHNICAL PROBLEM OR ID IS PERMANENTLY NOT WORKING..
NOW I WAN THE SOLUTION OF MY PROBLEM. PLEASE ASK YOUR SERVICE CENTRE IN AMRITSAR TO CHECK THE BILL AND REMOVE THE FAULT IN MY LAPTOP..
PLEASE TAKE NECCESSARY ACTIONS IMMEDIATELY.

SATINDER SINGH
[protected]
AMRITSAR

Aug 14, 2020

Complaint marked as Resolved

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S

satyajit mohanty

from Kolkata, West Bengal

my self satyajitmohanty, studying in gandhi school of engg, berhampur,
my laptop serial no-CBQ0310762, , , , MODEL NO -29582TQ
my laptop under warrenty, the service station are not provide my laptop betary replace ment, , , please laptop betery 10 -15 min charge, i have complain ur customer care before my warrenty, , , they could no replay, , , , , , please cheak my solution, , , , my mobile no --[protected]

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I hv purchased a Lenovo Laptop Whose model No is 3000 G530 but after few days it's speaker stop working after this i have shown my laptop to your authorised service center they said we don't hv speakers in stock when they will get the stock they will inform me .After 2 months they said speaker is still not available i would like to inform u that right now i am not interested in taking my laptop. Kindly swap this laptop because i hv never expected i am taking a laptop of such a company whose products r so poor in quality & moreever there after sales service support is too bad.

Aug 14, 2020

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Sir,

I bought a Lenovo laptop 410 model in June, 2008 from Delhi. Right from the begining the DVD drive makes little cracking sound. Since I don't have much knowledge I thought it is natural to every DVD drive. In the first week of October it totally stopped working when inserting a DVD disc. It works with CD but inspite it causes lots of cracking sound. The most problem is there is no good servicing center at Imphal. Your necessary advice is fervently sought to solve the problem.

Ngupani Tao

Aug 14, 2020

Complaint marked as Resolved

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Laptop Battery
Hi,
PLEASE DON"T BUY THE THINKPAD OF LENOVO> THEIR BATTERIES ARE VERY VERY BAD.
I purchased a Lenovo brand new R61 Laptop in Aug 08.
In Sep 2009, one day the battery of my laptop suddenly konded off. Before it stopped working completely it used to gie me about 2.5 hours of backup. As the warranty was only for 1 year, so nobody at Lenovo (Call Center and all serice stations) is actually listening. They only have one standard statement, "If it is out of Warranty, You have to buy a new battery costing Rs. 6, 800/-)
In few of the forums I saw that lots of customers had similar complaint with this series of Lenoo Laptops. I doubt like others if they have pre-programmed that the battery will stop working after the warranty of 1 year gets expired.
Obviously Lenovo does not sell laptops saying that the Battery will not last for even 2 years. It is not about Warranty not actie, but the real issue is the product has to function properly even after warranty. Nobody would buy a laptop if we need to invest on battery every 14-16 months.

Im trying if someone can help. If nothing works I may even File a Lawsuit against Lenovo under Consumer Court.

Thanks
yogesh kumar
+91-[protected]
cochin

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one month ago i replace motherboard of laptop . after replacing motherboard there is problam in mother board and mouse.. very slow processing of laptop. some time laptop stops working . some time laptop restart automatically plz replace my laptop soon

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B

Binay Kumar

from Udaipur, Rajasthan

Never Go for Lenovo...

31/07/2008:- I received a promotional call from Lenovo Company to buy Lenovo IdeaPad and was referred to the authorized dealer giving the details of the dealer. Highlighting the 3 years of Warranty service if I buy the product today.
I purchased a Notebook (Laptop) of Y510 series Lenovo IdeaPad Model 7758 Sr. No. ABQ0049817 ME 15799 laptop because of 3 years warranty service.
My LAPTOP Sr. No. and my all correspondence details, contact no. were registered there online in the showroom of the Dealer to avail the said Warranty of 3 years. I confirmed there to do anything else; they replied NO NEED TO DO anything now.
I received an e-mail for registration for the 3 years warranty Lenovo with a reference no. RED[protected] a warranty upgrade from 1/1 to 3/3**.
In December, 2009 I noticed one day my laptop has got defect in its bottom and hinges near LCD Panel. It creates gap during I open the top. Now its increasing day by day because no body is ready to listen my grievance. Nobody is helping me out in this situation. Neither from Lenovo nor the Dealer they simply refused to do the necessary repair and give me the said warranty as committed by the company while purchasing.

MY CASE ID :
Case id_5067166
Complaints Management Database and the reference number is 5070772.

21/12/2009: I brought the defect in dealer's notice. They took my laptop for necessary repair or service. After 1 or 2 days they just refuse to do anything and they were suggesting me do this and that. I just faded up with the dealer and his behavior. Inward Receipt of Dealer i have kept to file the case against company.

I called the toll free no. of Lenovo Customer Care they registered my case informing me that if I have that email in which upgraded warranty information reference no. was mailed to me. Then I will get the warranty service.

24/12/2009 to till today: I have been calling and contacting the Lenovo through phone calls and e-mails and telling them the facts they were just replying we are working on your case finally they just refused to give me said warranty or replace my defect laptop. I am mailing them continuously but there is no response from their side.
I don't where to go and where to replace this defective Laptop. I really had never imagined that such a big bran will make the people fool in such a way.

This is personal suggestion for all the people whoever reading this blog Please never go for Lenovo IdeaPad or any kind computer accessories of Lenovo.

Relief against my complaint: If company ever think to give me the relief agains my grievance. Then kindly inspect this case and kindly Replace my Laptop/Notebook/ Ideapad, as I had purchased the latest model Notebook at that time so I want either the same model or latest model of this time. And a punishment to Lenovo that such a big brand should not behave like this to the customer. They should respect the customer and customer’s emotions. As they have to ultimately sell the products to the customers.

Thanks & Regards

Binay Kumar
Jamnagar, India

L

Leong ook Keong

replace my netbook, I have collected a netbook(S10-3S)newly with starhub station on saturday.I found that there are defects on the netbook, cannot shutdown and restart by itself.sleep mode cannot start back .
I have send over to service cenrtre Monday for repair . I have not use the netbook yet need to sent back to the service center from repair.Have many ??? on your QC control.
request for replacement.Not use, inform both the service center and the product technical support. cannot do anything except send in for repair.very very angry.

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sir i bougt lenovo laptop y510 idea pad one year back.i extended the warranty on[protected].now it is having the problem that is it is not powering on,injus gap,touch pad problem,bujjle problem.so iwant to lodge a compliant.

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Aug 14, 2020

Complaint marked as Resolved

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Dear Sir,
I have LENOVO laptop Y500. From last 1 year i am facing problem with laptop. I have got repaired its Optical drive 9 times, Hard Disk and Mother board 1 time. And still its not working properly. I have to visit service center every month. I have extended its warranty to 3 year.

Last month i have send a legal notice to Lenovo. And they reply me saying that there is no problem in your laptop.

Am so irritated of this laptop and service quality.

Please help me what to do.

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Dear Customer support,

We have complaint the above case id by 22nd - Till now, no info.

When we check with service person, they are confirming that still spare not recd - This is really annoying.

When a spare cannot be delivered then why lenova is selling the product - Pls make sure that this is taken care immediately.

Have spoken to all concerns - nothing is happening.

Awaiting yours date & time at the earliest delivery.

Thanks.

Thanks & Best regards,
RAO, GR / MAA FS-Q
Asst. Manager
Data Quality & IT Support

Kuehne + Nagel Pvt. LTD.
No. 59, Target Center
Sterling Road
Chennai 600 034
Tamilnadu, India

Ph. ++[protected]
Fax. ++[protected]

E-mail: gr.[protected]@kuehne-nagel.com
Web : http://www.kn-portal.com

Aug 14, 2020

Complaint marked as Resolved

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I purchased a Lenovo Ideapad S10 laptop on 29th july 2009 from M/s Itantra, New Kantharaj urs rd mysore. The laptop is ok.but the manual does not give any detail about the battery operating time, standby time etc.I have been trying to contact their toll free no[protected] for a month now.that number and the other delhi number are always engaged.I am alarmed seeing the number of complaints on Lenovo laptops.what is the use of giving a toll free no which cannot be accessed?has anyone with lenovo laptops have experienced similar problems?

Aug 14, 2020

Complaint marked as Resolved

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N

nikhildcruz

from Mangalore, Karnataka

Lenovo Ideapad — No response.

I have registered compliant to the lenovo customer care one the 21st of November,
and have kept calling them for everyday till today but they have not responded to my calls.
i am left with my laptop in a very bad condition since then please take the required steps against them .

P

patblake

I have been ringing their "sales" team in ireland for 3 days and have left 4 messages with no reply. The calls have cost me around 30euro in total and 5-6 working hours. This is the worst customer experience I have ever encountered from any company. The swithboard operator could barely grasp what i was asking her and was of no help whatsoever. Awful awful service, avoid like the plague.

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Hello sir,
Iam ashok from marthandam in kanyakumari district(india),i bought a Lenovo desktop (family name “IDEACENTER”),on 10/10/2008,my problem is they wont give me the license for dos also they removed the windows key label behind the cpu,On that day[protected] they installed windows xp(cracked version)dos in my system,i was not aware of this things at those days,when i updated the xp last month it blocked my windows access and shows message ”dos is not genuine and update your license” ,then i came to know that it is a cracked version xp by one of my frined(computer science engineer)
I give complaint to my dealer regarding the problem but they are not giving any responsible answer ...... also there interaction is not good with the customers and said you have to pay 6000rs for the license key.... no labours came yet for service too.......

My request is please provide me the license key for the desktop of below details, also ask the dealer to interact properly and ask them to pay penalty to company,for damaging your company reputation.

Thank you
Desktop details

PERSONAL COMPUTER

MODEL:53131BQ

MACHINE TYPE:57068310

PRODUCT FAMILY: IDEACENTERK210

(4L) ORGIN: IN

(1S) M/T-MODEL S/N:1S53131BQMB04935

LCD moniter s/n:3MO[protected]

MANUFACTURING ORDER #:MBNX18624007

SERIAL NO:MB04935

PRO NO:53131BQ

Details in bill

Bill no:9845

Date of purchase:[protected]

Dealer details

ELLIPSE TECHNOLOGIES PVT.LTD
#5,FIRST FLOOR,CSI SHOPPING COMPLEX,
MARTHANDAM-629165,TAMILNADU,INDIA
PHONE NO:[protected], 270998,271998,274998
MOBILE NO:[protected] [protected],[protected]

I attached few photos as proof and for your clearance.....

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Aug 14, 2020

Complaint marked as Resolved

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NO ANY RESPONCE IS GIVEN AFTER PURCHASE LENOVO PRODUCT

Date 01/10/09

I was submited my notebook on 21/09/09 your service centre at Ahmedabad details are as under.
Name : Vinodkumar P Jethva
Mob. No.[protected]

Date of Purchase :14/02/09

Notebook no.Y[protected]
(Complaint No.) /Case No.L99L00V2 (at India)

As per talk with Mr.Kirti, Service centre, Ahmedabad, I want following information in details
1) Why my notebook is not covered under warranty ?
2) Which part are not repaired by your company under warranty.
3) Why service centre is not given into written that my notebook is not repaired under warranty.
4) Send photograph of damage part of my notebook
5) Reason of not repairing of my notebook if i already agree to pay reparing charges to your service centre.
6) Details of required repairing of my notebook.

Thanking you,

Vinodkumar P Jethva

Aug 14, 2020

Complaint marked as Resolved

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I am having a Lenovo desktop in which a problem occurs in August that it hangs when i am working on it continuously nearly for an hour or so. then i have to restart it again. After discussing a lot with Lenovo customer care department they told me to completely formatted my PC & then reinstall the OS. After doing so on 3rd of Sep 2009 my issue regarding hanging will not resolve. So on 7th Sep. 2009 i register a complaint regarding this problem & got the complaint no. L997006D. On very next day Lenovo service engineer took my PC to Lenovo service center & kept it there for next 5days. & then return me back & told me that they give the indent for the MOTHERBOARD on 13th Sep. 2009. & it will be changed by 16th Sep. 2009 or max. up to 18th Sep 2009. But till 23rd Sep. 2009 i am not able to get any satisfactory answer from Lenovo service center every time i call them. Then decided to visit Lenovo Service center on 23rd Sep. 2009. Then they assured me it will be changed by 24th Sep. 2009 as Lenovo is not able to provide them the new part. Still the part is changed on 25th Sep. 2009. & Motherboard give to me is Old as well as Faulty. So i request Lenovo to return my Motherboard if Lenovo is not able to provide me a new motherboard. today is 1st Oct. 2009 (nearly 25 days) they are not providing me my motherboard or new motherboard. It causes me a lots of problem & i have to go to Cybercafe to do my work.. Please help me...

Aug 14, 2020

Complaint marked as Resolved

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Respected sir,

I have buy lenovo desktop PC in last year nov.08.but it is not work proper.but also i HAVE PURCHASE THREE YEAR EXTRA warranty.after that companys enggi. come to my home they say that u lost ur data.so i now what i done in this case because i did not satiesfay with this company and also his product with his termscondition.
Pls give me right way
(I ALSO WANT THAT IF COMPANY GIVE ME NEW PC I DEFINATLY PAY SOME MORE MONEY ON THAT)

THANKING YOU

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S

satish kumar

from Gingee, Tamil Nadu

After sele feedback poor
Respected sir,

I have buy lenovo desktop PC in last year Oct.08. but it is not work proper from the date of purchase some problem are facing like we change the RAM card in 02 times and Change motherboard due to USB not work. At present card reader not work complaint login to your office complaint No is L99F007P not done till date i did not satiesfay with this company and also his product with his terms condition.
Pls give me right way
(I ALSO WANT THAT IF COMPANY GIVE ME NEW PC I DEFINATLY PAY SOME MORE MONEY ON THAT)

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I WAS TOLD THAT I WI LL GET FREE ANTIVIRUS SUBSCRIPTION FOR ONE YEAR
WHICH I HAVE NOT RECEIVED THE SAME
MY MODEL NO 2949 (Lenovo)G450
MO NO CB09071604
Serial no CBQ0200432
You are requested to guide me immediately for the same and send the same
This was purchased from Data care corporation Pune
Pl do the Needful

Aug 14, 2020

Complaint marked as Resolved

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S

Supriya Pargaonkar

from Mumbai, Maharashtra

I have Lenovo Y410 laptop n its cdrom is not working & also it gets shut down every 15 mins...it also get heated up quickly ...

Plz do the needful

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Dear Sir,
This is vide my Reference code number REDA [protected] for the Lenovo product which i purchased on 4 th May , 2009. As per their instruction, I have already sent all the required documents(as mentioned below) by registry post for availing the free gifts. Kindly note that i had sent the documents in may itself.But i have not yet received any of these gifts .

Sir, Inspite of several mails, i have no status about my free gift , Antivirus and 3900 Rs. D. D. in the name of Offbit Marketing. Kindly look into the matter. If atall I am not answered regarding the above
I will fill case against the company in consumer court along with the group of customers like me associated with me.
Regards,

Dhane Rupesh.
[protected]

Aug 14, 2020

Complaint marked as Resolved

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dear sir,
i purchased a laptop of lenovo with this there was a offer of k 7 antivirus software free with this so for this it has to be register with lenovo site so i did the same and registered myself with the site and i got confirmation mail that u will be getting ur copy of k7 antivirus software within 15 days but its almost 2 months passed away nothing has been recd. as i complaint to k7 antivirus but they said u will be surely getting ur copy of antivirus the next day as we wiil send u license key to ur mail so i checked the mail very next day and the result was same, as there was no such mail from k7 antivirus company also, so can u help me get rid of the situation,for this i shall be very thankful to you
pawan

Aug 14, 2020

Complaint marked as Resolved

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Reference ID:L99BOO32
Model No.:Lenovo N/B Y[protected]Q
Sr.No.:EB08456079
This is to let u know whn i happen to start my Laptop at times the screen turns Blank with cursor at times n sumtimes evn nt that..Whn put off doesnt get off,hav 2 get the Battery removed n doin this 4 couple of times..Also hang in Between the usage..Also the screen going White..N jus 2 days Back the screen turned Blue which is Dangerous sign I suppose..Need assistance of servicin my Laptop soon as it is within the warranty period and also wud like to avoid the Future expenses if this problems are not solved in time..Kindly reply 2 it soon..I hav provid u wid my Email id.Im sending u the scanned copy of my Lappy's Bil whch wud signify my Buyin Date and hence its servicin 4m U ppl wid no Charge.

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Aug 14, 2020

Complaint marked as Resolved

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