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Lenovo Complaints & Reviews

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Last updated May 2, 2024
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Lenovo reviews & complaints page 210

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G
Gayatree Jain
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hinge Broken

I bought a Lenovo Y510 series laptop from Croma store on 3rd August 2008. I had also purchased an extended warranty of 2 years along with it. The extended warranty details were included in my invoice and I was not given any further information/document to subtantiate the purchase of extended warranty.

On 25th Aug 2009, I faced a problem in opening the laptop. It was a problem of the hinges and there was a gap when I tried...
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J
jiteshkumar buddha
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty ODD

Dear SIr,

I have purchased a lenovo laptop. The ODD (DVD drive) was not working right from the delievery. As I am not familiar with the laptop working, after some time, when I tried to play a DVD on it, it was not working and the laptop was throwing the DVD out.

I showed it to the Delear "Croma - HImalaya Mall, Ahmedabad", they said that the warranty period is still "on" and gave me an address...
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G
G.karthikeyan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor customer service

Poor customer service
poor customer care from lenevo i called up[protected] agent name Asif attended my call, i have given a complaint regarding my ethernet driver connection to LAN, ref id:L98i00UT, very very poor customer care from the agent he had given useless solutions about my query and he dont know what to respond after putting me hold for more than half an hour he asked my personal mobile number so that he refer someone and...
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M
moserwa
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dvd writer replaced many times but still having problem

Sir
I have purchased my lenovo laptop model no lenovo 3000 y410 serial no. MA-ABRFL on june 2008.I have replaced many times my dvd writer but still it's not working even if extend my warranty it will be of no use only money waste as they have always given me a faulty dvd writer replacement .I have been sucked by this lenovo dvd writer as most of my work remains pending due to this...
pls help pls help me from lenovo......
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U
Ujjwal Ghosh
from Dibrugarh, Assam
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poor customer service

I am Ujjwal Ghosh currently living at Durgapur want to attract your attention about this problem.I purchased a lenovo y410 7757 54q notebook on march, 2008.From the beginning my CD-rom does not work properly.every time I submit a complain and they replace it quickly but after some days the problem again arises.I have changed it several times but still can't find a permanent solution.
Can you help me to get me out of this harassment?br...
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R
RAVI R
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DRIVER PROBLEM

Sir, I am Ravi. I have a lenovo laptop (purchased at 2007). When the laptop switch on, again and again display the "windows starting normally" mode. I ask my system engineer to regarding this problem, he told, your laptop hard disk is very week & try to change. what can i do sir. Please help me. Thank U....
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D
DOLA GOBINDA BEHERA
from Delhi, Delhi
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LCD Problem, CD Drive not working

Dear Sir,

I have purchased a Lenovo Laptop Model No. 25Q Srl.No. EB09344380 on 05.10.2008. Due to non working of Laptop LCD CD Drive, I have contacted Lenovo's Delhi Hd. Office they have advised me to contact Khargpur Service Center along with Service No. L97F005E. Accordingly I approached to KGP service centre, After checking at service centre the service engineer had told me that, I have conveyed this message to Delhi...
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D
Dipali
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DVD/CD RW problem

I am using lenovo laptop Y500. It is unable to read CDs or DVDs properly. It ask me to format that disc, which is already has data. Also it shows that cd is empty. Also I cannot write DVD. my blank DVD got corrupted at the end. Powerlink software has max 8x speed. Is this a problem. Can anybosy provide me the solution. I am very unhappy with this....
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M
mohd. shariful haq
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

extented waranty papers

i have purchased the above product from SIMCO COMPUTERS, Agra (U.P.) on 21.06.2008. there was a scheme for three years warranty on this product.Registration for the scheme was done via email and registration code RED [protected] was given. Till now i have not received any paper regarding the extented warranty....
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M
M S KABILDEV
from Anand, Gujarat
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BATTERY BACK UP

Respected Sir,

I brought a Lenovo 57Q on 31st of March'09.The problems is in my battery, the battery showing me 2.40hrs but it's comes for 1.15hrs only. regarding this I have spoken to the dealer where I was purchased (Well win Computers, jayanti Bazar, M I Road Jaipur 302 001).

They are asked me to go for Lenovo service center. at Lenovo service people gave me a toll free number to contact the...
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P
panwinder pal singh
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dvd rw/r not working

Dear Sir,

I am a permanently resedenced in KAPURTHALA (PUNJAB)INDIA
Sir, I had purchased a lenovo laptop 3000 Y410 S/r no.EB07887142 on 24 april 2008 With the coustomar name : DILRAJ KAUR(my mother). From ITJ retails Pvt. Ltd. at KAPURTHALA(punjab)..
Sir, i had a problem that my DVD W/R was not working soi told ITJ retails Pvt. Ltd. at KAPURTHALA(punjab) to replace the same as they had given me the gurieny for...
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V
vivek malviya
from Bengaluru, Karnataka
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replacement of laptop

my name is vivek malviya
iam owner of lenovo laptop
serial no:EB10001028
MODELNO: 415238Q
MAKCAC7K
MY REFRENCE ID IS:L918002J
DATE OF PURCHASE IS 7/JAN/09
MY NEW CONTACT NO IS[protected]
ADDRESS c/o RAJESH KUMAR MALVIYA
KUNWARGANJ GAYANPUR
BHADOHI, UTTAR PRADESH


FROM PAST 45 DYS APROX
MY TOUCH PAD IS NOT WORKING I HAVE RESTERD MY CASE...
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P
piyush choudhary
from Mumbai, Maharashtra
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graphic card related

i hv lenovo y500 machine it has PCI-E slot graphic card that means that the graphic card is not on mother board and can be upgraded but when i called the lenovo support numbers they told my laptop is having graphic card onboard . so why do they mislead their consumers telling PCI-E SLOT DISCRETE GRAPHIC CARD, im really suffering due to this, t should be taken care of...
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R
Ravindra Tammaji Kulkarni
from Belgaum, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

computer restarting

My computer is restarting now and then

Lenovo Dealer and Lenovo service engineer tried a lot to solve the problem but in vain

Lenocare is not ready to replace the computer nor they are responding on phone, my computer is daead and kept in the office as dead presently since 4 months passed away

my income Rs : 500/- per day on DTP is heldup we want to recover both income and new PC replacement immeediatelybr...
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A
Amandeep Singh
from Basti, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic Quality of products and worst customer service

Hi,

i have an almost 3 months laptop and and its LCD has gone bad. i have got the LCD replaced . well this is what the service center people say and then i again had the same problem within 24 hours of getting my laptop fixed. i went to another service center referred to me by one of Lenovo CC reps. they have got too many of these service centers so that they can cause inconvenience to the customers i guess. I have go t my...
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B
Bhushansing Ajitsing Vayas
from Melur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sure Gift Not Delivered

I have Bought a lenovo laptop from lenovo exclusive store situated at mithkhali six roads on 20/12/2008. After that as per scheam of the company I have fill the on line registration form for sure gift ( 1 year warranty certificate and a Phillips MP3 player ) and sent the all required documents to the Channel Technologies Noida who were looking up this matter by post. I have spend lot of money in contacting all higher level management people...
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R
Ritwik Chakravarty
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non functioning of novo button

When I try to use the NOVO button for auto recovery, I receive a message saying that the partition is different from factory default setting. Can you help me?...
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V
veeresh jain
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received diwali gifts

Sir, I purchased a lenovo model no.5312-2LQ, S.no.1S53122LQMB25593 on[protected] from Abhinav computers and stationers111, manali house, near Mehndiratta hospital, Ambala city e-mail [protected]@rediff.com.An authorised dealer of your company .The gift item opted by me viz (1)-canon colour inkjet printer bj photoprinter ip1300(2)-powercom ups have not been supplied to me as promised.I made several queries with my dealer as well as customer care...
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A
anil madaliyankal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my wireless lan is not working

I bought my laptop from india and came to uk for my higher studies.Now my wireless lan is not working.I reebooted the system and now the operating system windows vista is lost and i have given no cd contaning the vista but have all the drivers for it.what should i do.There is no service centre in uk.How could i make it work....
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S
sunil_parimoo
from Rajouri, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

over heating

Reminder

I purchased a laptop G430 4152 on 11/07/09 from Digitech systems Jammu.
The lap top is generating a lot of heat, it is not possible to place it on the lap . When it is placed on table, so much heat is produced that lap top, back of TFT, as well as the table gets heated up.I alredy booked a complaint through mail two days back, but there is no response from your or from any rep of company. This laptop is has...
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