Lenovo Complaints & Reviews

Lenovo Laptops — service not upto mark

we have been selling lenovo laptops from the past 2 years but the service of the company is hopeless.they are not responding to the complaints being made by my customers.1 of the laptop case is 1 month old are the only reply from their side is that there is no stock available with them.

apart from that this is always there trend of not providing service at proper time.

the details of cases being pending are as under:

1.case id: L9CN00OC DATED 24/12/09
2. L01C002I DATED 10/01/2010
3. L01B00AF DATED 12/01/2010
4. L01C003P DATED 12/01/2010
5. L01B00CU DATED 12/01/2010

Lenovo Laptop — Non Delivery of Free gift(MP3 Player)

I had sent DD of Rs. 500 for free gift. I received mail saying that it will be delivered with in 4 or 6 weeks . Till now i dint recieve gift. Kindly let me know the status

Lenovo Laptop — no screen display

while watching a movie the screen started fluctuating and then i switched it off .from then there is no display

My Lenovo 3000 Y 400 is having display resolution problem and keybord issues.

Lenovo — not reading dvd's

my lenovo laptop y500 series of model number 7761-4eq.serial number ma-6xf14 has got some problem its not able to read dvd's.i wanted to know if my laptop is in warranty period and if it is tell me a place which is close to Ramaiah college at Bangalore m.s.r Nagar so that i can get my servicing done.waiting for your reply...

Lenovo — Gifts not recevied

Dear sir
I had purchase lenovo 3000Y MODEL 775787Q AND SR NO. MA-A9EZH laptop dated 04 oct from fore solution pvt ltd. sco 365, ist floor sector 35 B Chabdigarh-160022 as per company diwali double deal offer i have choose two gifts Canon printer & 1 year care take and as per his I had send document (invoice copy, lenovo 3000 model no.copy, reference code RED[protected] COPY) but till date gift is not deliver to me. kindly do needfull as soon as posible.
Neeraj Garg
RESI. ADD. -Q.NO.656 TYPE-3 D.M.W RAILWAY COLONY PATIALA
State : PUNJAB
City : PATIALA-147003

Lenovo Laptops — Poor Service ---- need help

Hi,
My husband had bought a lenovo Y serise laptop with original Microsoft Vista as OS from S.A Infotech, Bhubaneswar about 1 years ago.Within one month of purches we found IE appchrase issue, we had lodge lots of complaints against it but they didnot respond to my complains.
Today when i open my laptop its screen doesn't show anything. so We take laptop to the lenevo showroom they told us that we charge RS. 1600 to look into this and it may required Rs.8000 to Rs.9000 to fix the problem, so you first decide and collect the money then contact us. Is this the way the Lenevo treat their customer.Its only one year of buying a product worth Rs.45000 is like this .
i am just feed up with this type of service.I feel we were cheated for buying this brand.

I need you should think of it.Please help me in this regards.

Thanks,
Rasmita Mohanty
email:= [protected]@gmail.com

Lenovo Laptop — PRODUCT IS NOT WORKING PROPERLY

I HAVE PURCHASED A LAPTOP OF LENOVO COMPANY FROM NETCOM COMPUTER, INDORE (M.P.) BUT AFTER 4 MONTH IT'S KEY BOARD HAS BEEN DEAD. I HAVE SUMMITED IT IN LENOVO SERVICE CENTER ON 21/11/2008 CASE ID IS L8BI00VE. THEY TOLD ME WE ARE REPAIRING IT. THERE IS SOME PROBLEM IN MOTHER BOARD AND WE WILL CONTACT YOU AFTER 3 WORKING DAYS AND CHANGE MOTHER BOARD BUT AFTER 3 DAYS THEY TOLD ME TO GIVE US SOME MORE TIME BECAUSE IT'S BODY HAS BEEN DAMAGED BY US WE WILL CHANGE IT IN 3 WORKING DAYS BUT AFTER 3 DAYS WHEN I CONTACTED TO SERVICE CENTER THEY TOLD ME THAT THEY ARE NOT IN THE POSITION TO TELL ME HOW MUCH TIME IT WILL TAKE. THEN I CALLED TO CUSTOMER CARE AND MR. SHIVAM TOLD ME THAT HE ALSO DON'T KNOW WHAT IS GOING ON AND HOW MUCH TIME IT WILL TAKE HE TOLD ME COMPANY IS NOT MANUFACTURING PARTS SO I TOLD HIM IT'S NOT MY FAULT AND I DON'T WANT SAME LAPTOP AND CHANGE IT BECAUSE MY TIME IS WASTING AND I AM LOOSING MY WORK SO HE TOLD ME IT'S NOT POSSIBLE BECAUSE IT'S UNDER WARRANTY AND WE CAN NOT CHANGE IT WE CAN REPAIR IT. I HAVE DISCUSSED WITH HIM 25 MIN. AND TOLD HIM ABOUT CONSUMER FORUM, AFTER A LONG DISCUSSION THEY ACCEPTED THEIR FAULT AND ASSURE ME TO GIVE NEW LAPTOP WITH IN 3 WORKING DAYS AND TOLD ME APPROVAL HAS BEEN RECEIVED AND SAME THING HAS BEEN CONFORMED WITH MR. NITIN PODDAR AND MR. ABHAY PODDAR WHO IS OWNER OF NETCOM COMPUER AND SERVICE CENTER BUT TODAY 5 DAYS HAS BEEN PASSED BUT I HAVE NOT RECIEVED ANY CALL FROM LENOVO CUSTOMER CARE OR SERVICE CENTER. I MADE CALL IN THE MORNING SO NO BODY IS TAKING RESPONSIBILITY TO RESOLVE THIS MATTER. WHAT SHOULD I DO NOW PLS. GUIDE ME.

THANKS & REGARDS,
VIBHOR JAIN
[protected]

I am agree with this complaint.

Lenovo Laptop — free gifts not received

Dear ………Business manager(Banglore)

Hi this is Amit goyal, and I have purchased a Lenovo laptop from authorised dealer name is simco computer system from Agra. At the time of purchasing, I have been told by simco for 2 free gifts out of 9……… date on 18th oct. 2008. I registered myself on the Lenovo website and send all the required documents to channel technology at noida at that time………...now the time of dec. ending yet not get any response by them then I called to noida to ask for the gifts. I talked with sharad on phone and get response to made a mistake in invoice no. that’s why my gifts has been rejected by them and told me to talk his senior name was arfa for further detailed then I called to arfa and respond me same like sharad…….. then after clear my invoice no. to her …………..she told me a another mistake in purchasing date……………ohhhhhhhhh it was really a very bad response as a kids. I was really very disappointed to get this type of behaviour by them. Then I complain to Mr. sharad sharma(north sales head) but yet not getting any positive response by them also even no any positive response by the Lenovo registered office(Banglore).
I have read a lot of problem going with the people on this consumer forum site. Out of them some have a problem for gifts……….. even some customer send the DD behalf of channel tech. and yet not get any free gifts and some have a problem from service centre ……….i think that’s not a fair deal by the international company.
I request u to consider on my difficulty along with all the customer who all are suffer by your company.
Now for all the customer who do not get any positive response by them…………..to all just i want to say that after this above mentioned mail if we will not be respond by them then no need to sit keep mum. I request to all to mail me and we will make a team to fight for our rights as per by company’s word.
Name…….. Amit goyal
Place …….. Agra
Mail me….. [protected]@yahoo.co.in
Mob. ……… [protected]
Ref. no……. RED[protected]
Model no….. 775787Q(Y410).
Thank you very much

Lenovo Laptop — free gifts are not received yet

dear sir/madam,

I am pawandeep kaur from jalandhar and had purchased a laptop in october with whom i got 2 free gifts out of list of 9 items. i have chosen printer and a watch but still i haven't got anything but on 31st dec, 08 got one mp3 from channel technologies as a gift and which i have return to laptop's dealer from where i had purchased my laptop.
my phone no. is[protected]

Lenovo Laptop — GIFTS NOT RECEIVED

PURCHASED LENOVO LAPTOP MODEL NO.778757Q ON 5/10/08 FROM EMALL, CHANDKHEDA, AHMEDABAD UNDER THE DIWALI DOUBLE DEAL SCHEME AND CHOOSE GIFTS OF CANNON PRINTER AND TITAN WATCH. I SENT ALL THE DOCUMENTS REQUIRED TO CHANNEL TECHNOLOGIES ALONGWITH THE REDEMPTION CODE. NOW THEY REJECTED MY CLAIM AND SAID THAT MY MODEL NO. SENT WHILE REGISTERING THE PRODUCT DOES NOT MATCH WITH THAT OF THE DOCUMENT SENT. THE PRODUCT WAS REGISTERED BY THE DEALER AND THEY GAVE ME THE REDEMPTION CODE. SINCE I HAD PURCHASED LENOVO LAPTOP AND SENT ALL THE DOCUMENTS AND THE LAPTOP MODEL NO.778757Q PURCHASED BY ME WAS VERY WELL COVERED UNDER THE SCHEME MY CLAIM HAS BEEN REJECTED.KINDLY DO THE NEEDFUL. I THINK DOING SUCH THINGS LENOVO IS TRYING TO ESCAPE FROM GIVING THE GIFTS AND IT SIMPLY ATTRACTS THE CUSTOMERS BY SHOWING THE GIFTS AND NOT GIVING THEM.

very poor service in warranty card sending company

lap-top — free gifts not received

Dear ………Business manager(Banglore)

Hi this is vaibhav langote, and I have purchased a Lenovo laptop from authorised dealer name is aditi computers enterprises from pune. At the time of purchasing, I have been told by aditi for 2 free gifts out of 14……… date on 31th des. 2008. I registered myself on the Lenovo website and send all the required documents to channel technology at noida at that time………...now the time of dec. ending yet not get any response by them then I called to noida to ask for the gifts.

Name…….. vaibhav langotel
Place …….. pune
STATE ...Maharastra
Mail me…..[protected]@gmail.com
mob. ……… [protected]
Ref. no……. RED[protected]
Model no….. 4152-38Q(G430).

ADDRESS : 18/B GANESH COLONY,
GONDALE NAGAR HADAPSAR,
PUNE -411028
Maharastra

Dear sir
I Purchase a lenovo Y500 Note Book in july-2007 I have a problem with my CD/DVD RW the driver can not CD and DVD, But it read only original CD/DVD like windows vista, i ball and lens cleaner.I clean my lens with lens cleaner but not run
Please send me a perfect Solution for that
Thanks
Ravi Shankar Soni
e mail- er.[protected]@gmail.com
Mobile- +91-[protected]

also reply me for the same problem...nd till wat time it can be replaced from the date of purchase..
thnx in advance

I have the same notebook and face the exact same problem. I have used my dvd drive very rarely and it does not read cd/dvd at all.

Dear sir
I Purchase a lenovo Y500 Note Book in feb-2007 I have a problem with my CD/DVD RW the driver can not CD and DVD, But it read only original CD/DVD like windows vista, i ball and lens cleaner.I clean my lens with lens cleaner but not run
Please send me a perfect Solution for that
Thanks
Abhishek Kothari
[protected]
[protected]@yahoo.com

dear sir, I had bought lenovo pc (1 cq series)on dated31.12.2008 when double deal offer. i have choosed two gifts out of nine(printer&ups). I have sent all receipts to you.then I have received only printer .then when iwill receive ups .sir please send to me . because i need ups for long time use.please sent the report to mailer id ([protected]@yahoo.com.

Dear Sir
I purchase a lenovo Y410 in april 2008. I have a problem with my CD/DVD RW the driver can not read and write CD and DVD.
Please send me a perfect Solution for that
Thanks
Anup Kumar
e mail- er.[protected]@gmail.com
Mobile- +91-[protected]

Dear Sir

My Lenovo Y410 series is having a problem in CD DVD Rw, I purchase a lenovo Y410 in april 2008. it is making so much of noise after inserting dvd or CD And also not reading and writing CD and DVD, just show blank on the drive.

whats the problem i dont know

Please send me a perfect Solution for that
Thanks
Anup Kumar
e mail- er.[protected]@gmail.com
Mobile- +91-[protected]

my cd drive cannot read cd so plz help and call me on [protected]

URGENT
I have lenovo Y410. The CD/DVD driver can not read any discs.
Please send me a perfect Solution for that
Thanks
Kamal Ralhan
kamal.[protected]@gmail.com

i have a lenovo Y500 laptop...
its CD/DVD is not reading the data ...also its making too much noise, , ,

what is the solution to the problem???
should the cd/dvd slot be replaced or sumthing else???

plzz suggest...

thnxx..

aditya agarwal

MP3player — nondelivery

Order No.5256437 for an mp3 player, payment made thru credit card on 11-03-09, but item not delivered.

I HAVE LENOVO LAP TOP 3000N100 SCREEN DISPLAY IS VERY BAD IT TURNS GREEN OR SOME OTHER COLOR, SOME TIMES SHOWS NEGATIVE IMAGES WHAT SHALL I DO? PLESE HELP

Lenovo Laptop — Non Issue of NOC

I have purchased the Lenovo laptop for which i have taken a loan of around 30000 on December 2007 and i have completed all my dues on November 2008 and still not recieved the NOC from your side. So i kindly request you to provide me the same as soon as possible.

dear sir
i have a lenovo y500 laptop. it is showing problems cd drive. whenever i insert a cd it ask for a new cd burn. but it reads dvds very clearly. could you please rectify the problem and mail me the solution in the givin id

[protected]@gmail.com

i will be highly obliged if you heed the request.
thanking you
dr v jagannath

I have lenovo Y500 series and facing same problem of CD-DVD drive. It is not reading any CD.This problem was once rectified also by Lenovo authorised service station however problem started back in an one month of time.

I dont know what is the permenant solution.

Hello
I have a Lenovo Y 500. when it was under warrenty. Its ODD was replaced with a new one.But after 1 moth it again stop to read CDs/DVDs. and recently it stop to read its Original vista Setup DVD.yesterday i took one key recovery and then it read only once the original driver DVD and again stop to read any cd/dvds. kindly give me a right solution.

mukul kumar

Hello,
I have lenovo y410 .its odd was replaced recently.But after 1 month it again stop to read CDs/DVDs.even it
r not reading its original vista setup DVD
SO plzz give me a right solution

the worst laptop i have ever seen... i had already chage ODD last time.. it work 10 days perfectly fine then again same condition... DVD is again not reading... only the original CDs and DVDs are reading...

My dvd drive is not working..

I have a Lenovo Y500 laptop purchased in 2008 too, and it has the same problem. The DVD RW drive just doesn't work most of the time. Shows blank disks regardless of what is on them. Tried getting support, but nothing has helped.

Lenovo Laptop — bad quality batteries

i purchased lenova laptop 300 n100 2 years back but battery will not work .nd this is the same problem in all laptop in this series .plz exchange my battery .i cant buy new bcoz its high of cost.in scolding me lot.i[censored] neglect my complaints then i put case in consumer court.bcoz i cnt do anytng other than that .we cnt buy the new batteris nly for 2years .this product is waste

lenovo-laptop — cd/dvd rom

this y 500 is the worst series started.i have already replaced my cd/dvd rom twice within the warranty period...still it is not working properly and the problem continues to persist...Now when i called the head office...they want me to pay Rs.6000 for its replacement...why should i pay?...I want the company to take an action as soon as possible...

Dear Sir
I have purchased a Lenovo laptop of Y410 series before almost one and half year. It had a problem with CD/DVD RW the driver (just after 3-4 months of getting purchased, although it was not used much) that it could not read/write CD/DVD and the same was resolved by chaging it. Since then I have changed it two more times after the one year Warranty and now it is having the same problem for a few days. I am really fed up with this and will be grateful if you could tell some stable resolution of this problem ASAP.


Thanks

i purchased lenovo Y 410 1 year back.. i also have problems with CD/DVD drive... after inserting dvd it is showing as blank cd or dvd. i am fed up with thiss. i would never recommend lenovo to anybody else.its making too much noise alsoo after inserting DVD... please helpp

dear sir
i have a lenovo y500 laptop. it is showing problems cd drive. whenever i insert a cd it ask for a new cd burn. could you please rectify the problem and mail me the solution in the givin id

[protected]@gmail.com

i will be highly obliged if you heed the request.
thanking you


vikash kumar

Dear sir
I have a Lenovo Y410 laptops and its Machine Type Model: LENOVO 3000 Y410 T5550W4204816PiVCW3b775788Q, MACHINE TYPE MODEL NO.59014058, AND MACHINE SERIAL NO. EB08393236. I have purched this laptops in 15 sep. 2008, It was undre warranty.
ODD stoped working, aftre replacing ODD with a new one, aftre one or two month new ODD also stoped working and I am visited your service centre 4 times only for this problems .I need to replace my whole systems .Requested to you please give me perfect solution emideitly.

Lenovo — free gifts with laptop

i have taken lenovo g430 model but i have not taken with any free gift like camera or other material

seriel number EB10564622

Dear Sir

My Lenovo Y410 series is having a problem in CD DVD Rw, I purchase a lenovo Y410 in june 2007. It is making so much of noise after inserting dvd or CD And also not reading and writing CD and DVD, just show blank on the drive.

whats the problem i dont know

Please send me a perfect Solution for that
Thank You
Neerav Singh
e mail- [protected]@yahoo.com
Mobile- +91-[protected]
+91-[protected]

I have purchased a Lenovo laptop of Y400 series before almost one and half year. It had a problem with CD/DVD RW the driver could not read/write CD/DVD.

Dear Lenovo,
I am David Wagner M. Reyno a CPA from the Philippines and I have bought a Lenovo Y430.

My laptop is just 6 months in my possession yet my dvdrw is no longer working. I went back to the retailer that sold to me the unit. I was made to wait 2 months after which I got my dvdrw back. However, after a month, I experience the same problem again. I went back to the retailer again and they told me that I would most probably wait for about the same length of time! So if I am to avail of this slow warranty service again, that would be tantamount to waiting for 4 long months in total!

I never expected Lenovo service to be like this! For me it has affected the Lenovo image badly! My brother told me that because of this experience, if he is to buy a laptop it would no longer be Lenovo! So sad...

I would just like to ask what is the best course of action for me? Better yet, to Lenovo, what is the best course of action for your company?! This is affecting your well-loved image! I wish to receive a reponse...pls...thanks!
[protected]@yahoo.com

Clean with DVD lens Cleaner...

yes, i agreee i have a lenovo y430 and my cd rom is not working at all...

I Purchased a Lenovo Y 500 Series Laptop in October 2007 and I am also having the same problem.The DVD writer is not even reading the sony and other company blank DVDs.It is showing the free space as zero bytes and does not allow me to write anything using default wizard or using Power2Go Express..It is not reading any DVD /CD movies also..I can use only digit/Chip Cd's and windows vista cd using this ..

Lenovo/notebook — DVD ROM problem

i sourav dash having lenovo y410 laptop have a problem in dvd rom it is not working not reading any type of disc's so plz replace my dvd rom.
MODEL NO.-775742Q
SL NO.-MA84DRD
S/N-EB06600403

i haven't recieved any free gift as i ws told to give a home theater. my computer is of h200 series.

hello,
i have taken the lenovo 410 i october 2008, but now it is not reading any cd or dvd, so i request you to please give the right solution as early as possible...

thank you!

Dear Sir

My Lenovo Y410 series is having a problem in CD DVD Rw, I purchase a lenovo Y410 in june 2007. i am using PRE-INSTALLED WINDOWS VISTA. In cd dvd rw i can see that one device. But it cannt be read. its shows cd is blank. Even i am simply boot only cd after that its not detecting. Please help me out...

Its really appreciate if you solve my problem.

whats the problem i dont know

Please send me a perfect Solution for that
Thank You
Kamleshsinh Chauhan
e mail- [protected]@yahoo.co.in

Hi,

My Lenovo Y410 series is having a problem in CD DVD Rw, I'm using windows VISTA. The device is detected but it can't read/write any CD/DVD.


Its really appreciate if this issue can be resolved.


Thank You
Pradeep M
email : [protected]@yahoo.com

i have a problem with my cddvd drive as it dnt response whenever i insert any cd/dvd...it shows blank.plz give me some positive solution...thanks

Lenovo Laptop — display fluctuation, not charging, output sound not working

Dear sir,
Plz check the serial no. of my laptop. whose person are resistered of this serial no. According to your customer care centre Am i not a resistered person. Plz check it immediatly and confirm me.

Display flactution
Not charging
Output sound not in working


Vikaram Kumar Sharma
At+ Po-Chhoti Ballia
Distt:- Begusarai
Pin- 851211
Mob:- [protected],[protected], [protected]

Display Flactutation
Not charging
Output sound not in working

Verify the whose person are resitered of my laptop
According to the your service centre I am not valid person of this laptop.
I am sending the scan copy of the laptop bill.

i have same problem too, but i dunno how to solve it...

Dear Sir,
I have a problem with my lenovo 3000 Y410 laptop. When I insert a cd/dvd it is recoginzed but not read. It shows blank. Even a dvd is recognized as a cd. I kindly request you to give me a solution to this through a mail. My mail id is [protected]@yahoo.com.

Dear Sir,
I have a problem with my lenovo 3000 Y410 laptop. When I insert a cd/dvd it is recoginzed but not read. It shows blank. Even a dvd is recognized as a cd. I purchased it in april 2008. I kindly request you to give me a solution to this through a mail. My mail id is [protected]@yahoo.com.

i have faced the same situation. help me if you can

Dear Sir,
I have the same problem as I am seeing have piled up in this forum. I bought a lenovo 3000 Y410 laptop last year on 21st march. I started experiencing with it's DVD drive 3 months back. The laptop was under warranty period so the Lenovo service centre fixed it, but I started experiencing similar problems a month back. First it stopped reading userburned discs then it amounted to stop reading any discs but the recovery discs provided with the laptop. Now even they aren't being read by my drive. I therefore ask for urgent assistance in this matter. I must stress that I am duly disappointed by the lack of response to our queries by lenovo on such matters.
I hope that your company would redeem itself.
My email id is [protected]@yahoo.com

Lenovo Laptop — breaking of forget cc password

i forget my lenovo laptop 295862Q serial no.MP01ZAP's cc password.
register me to break my password.
machine is in warrenty period till 27 aug.2010.

i am using 3000y410 laptop. the dvd rw lens is not working.i want only that lens price

Dear Sir,
I have a problem with my lenovo 3000 Y410 laptop. When ever I insert a cd/dvd it is recoginzed but does not read and shows it as a blank cd/dvd. I purchased it in feb 2008. I kindly request you to give me a solution to this through a mail.

my lenovo dvd drive lens was damaged, what can i do to make my lens work as usual, kindly tell me the cost ?

Lenovo — Not received gift

I bought my lenovo Y 330 in the month of April. According to the scheme I was to pay Rs. 3999 and get a Blackberry free with the laptop and to be delivered within two months. It is over 6 months and there is no sign of when we will receive the phone. Whenever we call the centre, they would ignore our complaint somehow or the other or not pick up the phone at times. The case id is 5060949.

Dear sir
I Purchase a lenovo Y410 Note Book in December 2007. I have a problem with my CD/DVD RW the driver can not CD and DVD, But it read only original CD/DVD like windows vista, i ball and lens cleaner.I clean my lens with lens cleaner but of no use . Only the original CDS and DVDS work...


Please send me a perfect Solution for that
Thanks
Vinayak Raghavendra
e mail- [protected]@yahoo.com
Mobile- +91-[protected]

Dear sir
I Purchase a lenovo Y410 Note Book in December 2007. I have a problem with my CD/DVD RW the driver can not CD and DVD, But it read only original CD/DVD like windows vista, i ball and lens cleaner.I clean my lens with lens cleaner but of no use . Only the original CDS and DVDS work...


Please send me a perfect Solution for that
Thanks
Vinayak Raghavendra
e mail- [protected]@yahoo.com
Mobile- +91-[protected]

My D.V.D writer is not reading any Disk's. I want to replace my D.V.D writer. I have checked my D.V.D writer by an expert. He said that ur D.V.d writer is out of order. So please give me a case id. So that i can replace it.

My laptop is 3 yrs old i have a problem with the cd drive my dvd is reading andwriting too, But cant fix my prob with the cd one plz help me any one

cheers
yash

Lenovo Laptop — REPAIRING

I have purchase laptop from your company in the month of july 2009 . Model No. G43004152C2Q & sR. nO. IS 1S4152C2QR3 and the complain no. L03M00FE and we have not received the statisfy answer from the service company . please advice what to do so that the laptop is reapired
their touch paid is not working properly

Dear sir
I Purchase a lenovo Y500 Note Book in jan-2007 I have a problem with my CD/DVD RW the driver can not CD and DVD, But it read only original CD/DVD like windows vista, i ball and lens cleaner.I clean my lens with lens cleaner but not run
Please send me a perfect Solution for that
Thanks
VIKAS MANGLIK
e mail- [protected]@yahoo.com
mobile-+91-[protected]

dear sir,
i hav lenovo y410 laptop, it is 2 years old .i hav a cd/dvd drive problem it is unable to read any discs.
plz give me the appropriate suggsetion
anuj mishra
email:[protected]@yahoo.co.in

i purchase a lenovo laptop last 5 months ago , from starting onwards its giving me a problems...

Lenovo Laptop — CHARGING PROBLEM

bought a laptop on 22nd july, encountered a problem on with battery chargingwithin a week, submited the nstrument on 26th july and still waiting for response, but unfortnately i don`t have any clue when i am going to get it back.
pls, update ASAP on my no. , request to replace with new since problem has occured within a week.heard the problem is with motherboard.
mobile:[protected].

Lenovo Laptop Y410 — cd/dvd driver cannot read

I have lenovo Y410. The CD/DVD driver can not read any discs.
Please send me a perfect Solution for that
Thanks
venkat
[protected]@gmail.com

I have lenovo Y410. The CD/DVD driver can not read any discs.
Please send me a perfect Solution for that
Thanks
venkat
[protected]@gmail.com

Lenovo Laptop — Poor Service

I had a worst experience of Lenovo Laptop , i have sent service requests many a time but no response from the serice centre , online customer support providing service complaint number everytime but no service centre is responding for repair. i have laptop under 3 years onsite warranty but i am facing a problem from last one year and after many complaints it is still waiting for response ...be carefull before buying LENOVE LAPTOP.

IK Sharma , Haryana

Dear Sir,
I have lenovo 3000 G400, but not read CD/DVD. may i fixed this...
My E-mail ID is : [protected]@yahoo.com
Irequest to u.. Plz send me any idea to fixed this..

lenovo is the worst notepad manufacturer and i am not going to recommend any body to go for it. worst out of this worst system is its cd/dvd read write. 2 times i have replaced it but everytime after few months it starts malfunctioning and not reading any cd/dvd.

I have bought a lenovo z560.According to the christmas celebration offer i was to get a canon 10MPcamera.But i have not got it yet.The time given was 4weeks, but it had been 21 days .There is no response from lenovo.When will i get it.My TICKET NUMBER is 2945.

I purcahsed the Lenova Z560 ideapad from Parbhani Maharashtra india 0n 9th Jan, 2010.I am Eligible for the Lenova Christmas celebration offer with Ticket no.6310.Till date I have Not received my gift Canon 10.3 Mp camera.They are saying that the Address is not in the list of Courier service.But Till I have received 100 items Through the same courier agency.It seem to be fake advertisement to promote the purchase.I been asked to call on the numbers directly but ono one is responding.
Its very bad on their part

BALASORE, ORISSA, SERVICE CENTER SERVICE IS VERY BED & EMPLOY & ENGINEERS ARE VERY BASTED PERSON

i have lenovo laptop the os is windows7
when i click turnoff
it will shown as turnoff but it will restart

Lenovo Laptop — lenovo laptop not working properly

I had brought an lenevo laptop on 30th march 2011.But agter the use of it for six months its mother board got bad.The same was repaied by the comany as it was within warranty period ,but later on within span of 1 month it again got bad,and then again,and now it is for the third time that laptop has got bad for the same reason that to within time span of 20 days,I have given the laptop for repairing byt they are saying that it is out of warranty.I have been facing mental harrasment because of this since last six months and want the replacement or cash back for the same as company doesnot provide any warranty for the replacement ,please look into the matter and help me to provide sloution for the same.Looking forward for your kind help and reply.

Regards,
nisha jain.
[protected].
Guwahati 781001.
Assam.

Lenovo Laptop — disturbance in display

sir,
my laptop display and touch pad are having disturbance ...and i brought it 6 month ago ..
so, kindly tell to the agra lenovo centre to operate my problem AS my laptop is in frequent use ...

thanking you.

abhishek sharma
lenovo LAPTOP no. CBQ3021881
mobile no. [protected]

Lenovo Laptop — not working properly

Model No: 59068336
s/n : CB[protected]
SERIES: Lenovo G 570
PROBLEM : Battery is not charging fully and many a times to start the computer I have to remove battery and need to insert again
Month of Purchase: June 2011

Customer Details:
Sunita Yadav
Depatt. of Entomology
PAU, Ludhiana
Mob: [protected]

Lenovo Laptop — invoice in my laptop

dear sir.
this is my invoice problem is laptop speaker not working and windows loading problem and dvd writer not working my mobile is [protected] pankaj rawat

Lenovo Laptop — Gifts Not Received Yet

sir i had booked a gift from lenovo . lenovo said that they had sent it through aramex courier. aramex courier say it has delivered to the destination. but the gift has not yet reached to me.
order id :[protected]
aramex AWB#[protected]

please check it


Thanks
Prabhakar Semwal.

Dear Sir

My Lenovo Y410 series is having a problem in CD DVD Rw, I purchase a lenovo Y410 in april 2008. it is making so much of noise after inserting dvd or CD And also not reading and writing CD and DVD, just show blank on the drive.

whats the problem i dont know

Please send me a perfect Solution for that
Thanks


Niranjan reddy
+91-[protected]
[protected]@gmail.com

Lenovo Laptop — product in warranty but they are not considering

Dear Sir/Mam,

I have purchased a laptop of lenovo in 2/11/2011,Now It has got some problem and lenovo people has taken from me the laptop on 22/02/2012 but still they are just delaying and not solving the issue also not ready to replace it.My laptop is in under warranty of 1 year.

Please help me out in this regard.

Regards
Asha Khaturiya
[protected]

Lenovo Laptop — Keyboard

Dear Sir

This is Mayur Malviya form Jabalpur and my complaint is about Lenovo Laptop. I had Purchased Lenovo laptop on 16.11.2012 and now after 1.5 year its keypad is not working properly and when i contacted to Coustmer care department they said its out of warrenty.

Kindly help me sir because now if i have to replace that keypad with charge and the cost is near about Rs ;- 4000/- and with in 1.5 year this problem has been rised.

same problem - Y470 lenovo & cannot get dvd movies to play. this should be a basic component in a new computer, yet I do not understand why the computer will not read inserted DVD any help is welcomed.

thanks

Laptop technical

i am getting Blue screen errors again and again. my system get shutdown suddenly its own and reboots with a blue screen

Wifi Droping

wifi connection drops lenovo g50 laptop

Service center is not good in ahmednagar

Lenovo service center in ahmednagar is not good

I given my mobile for repair but after 20 day l couldn't got repair .l called many time but service center person says tomorrow dut tomorrow never come now he is not attending call also
Service center no in ahmednagar is [protected]

Sir,
had a problem with my g550 sl no CBQ0319531. I am not able to do the one key recovery as it is showing available space is not enough, maybe due to increased size of hard disk after each defragmentation.

Since last 24 hrs I am trying to get in touch Through the toll free nos but non of the toll free nos published in the official website are working viz[protected], [protected], [protected] and the feedback on service toll free no [protected] where I spoke to Uday couple of time is also not responding, probably blocked intentionally. It seems these two nos [protected], [protected] were also blocked intentionally since I got connected twice yesterday but disconnected after the call was transferred to the technical dept. I have also sent 5 emails to the [protected]@lenovowarranty.co.in and also got disconnected after 3 minutes of STD call to the no[protected]. But no response since 24 hrs.

RESPECTED sir,
I purchased lenovo G430 Series 415238 on[protected] from Gigo Bytes, Solan, H.P
my redemption no is - RED-[protected]
I was promised 2yrs warranty and a gift of printer by sending the following documents to channel technology, noida
1. bill invoice xerox
2. redemption no printer copy
3. barcode

I sent the required document on[protected] but till now i have not recieved the printer
sir it is requested that please send the printer as soon as possible.Thankyou..

Dear sir
this is RAJESH RATHORE, i bought lenovo y 510 laptop in JUNE 2008, and was eligible for new year gift .
i registered and got following mail confirmation .

dear sir, what"s your free gift

The worst Laptop
i have camplain id L91200E9
my name is rituraj, there is problem in its motherboard, since purchasing a new laptop on 28 dec2008, there is a problem in the laptop i don't get proper answer from them till 27-01-09 the computer is at there service centre since then...
i went to ur delhi service center i have to wait for around 5 hours then they told to call in the service center, i did not get any satisfavtory answer since then.

Rituraj
[protected]

Sir,
I bought a Lenovo Laptop Y410 last on 12.02.2008. I am under warranty period. But my CD/DVD device can't read and write any CD/DVD. So What can I do now ?
Sl no:-MA-9007B
Model no:-7757-82 Q

Sir,

I bought a Lenovo Laptop Y510 last on sep 2008. I am under warranty period. But my CD/DVD device can't read and write any CD/DVD. So What can I do now ?please give me responce at this number
or email id .i shall be very thankfull to you.

[protected]@yahoo.co.in
[protected]

I am also broughat a lenovo y 410 series laptop model no 775788q but i have more problem...i have brought my laptop in 21th july 2008...during warrenty period i have change my dvd writeer more then 3 times..now my dvd writter does not work properly...

Mr. Koenen,



Your people have spoken to me many times and know my story well by now. My story is not new. I have continuously worked with your tech support and followed their lead as we discovered the problems this computer from the very beginning. I have spent time speaking with your depot and customer service and complaint dept.



I find your letter cold and uncaring. You are obviously unwilling to back up the quality and performance of your product. You did not even present the reason you found to deny my having a quality computer in perfect working condition…you simply wish to deny through lack of “justification. What does that mean? Is it not enough that this machine has been going back and forth from your repair depots and never getting it right?



I have been reviewing the customer service hardships on many internet sites. Lenovo has a troubled history in providing quality service from what I have now seen and experienced.



If you “cannot justify a refund or replacement” then I wish to speak with someone who understands this dire situation and can justify the replacement or refund. This on-going difficulty is definitely due to faulty hardware and wireless as well as the mistaken return the 2nd go-round with your depot of the incredibly incorrect installation of Vista and returned as “perfect” which it was not. Again for the 3rd time the machine has gone to IBM repair and again for the 3rd time…faulty.



This handling of my case/ cases is absolutely offensive and unnecessary by your company at this point. I expect a more thorough review of this case/ cases and the professional respect due any consumer spending money with IBM in good faith.



I wish your well established company would stand by the excellence of their product and send me exactly what I ordered with no further delay and no further insults to my understanding of consumer rights. I have never received what I ordered. I have never received the machine with the quality I believe your company is capable of sending.



I look forward to speaking with someone willing to make this situation whole and complete. No longer am I accepting poor service and repeated mistakes on Lenovo’s part when I suffer with inadequate machines in the long term.



I am available at your earliest date provided…Tuesday 9:00am MST.



Electra Jung and Larry Strubhar

[protected]

[protected]




[protected][protected][protected][protected]

From: Pete Koenen [mailto:[protected]@lenovo.com]
Sent: Friday, February 19, 2010 11:22 AM
To: [protected]@q.com
Subject: AD3959 Issue with Lenovo Laptop




Ms. Jung,

Your issue with the laptop has been forwarded to me for assistance. In reviewing the service history, I cannot justify a refund or replacement. I will, however, offer to have someone call you from our engineering group here at Lenovo headquarters to discuss the problem you are having and determine the best resolution. To set up the call, please provide a 2 hour time window during normal business hours on Tuesday or Wednesday of next week. I will, then, set up the call. Thanks.



Pete Koenen
Customer Complaint Advocate
Lenovo US
1009 Think Place
B/2 2D12
Morrisville, NC 27560

[protected]@lenovo.com
[protected]
[protected]


www.Lenovo.com/
Print only when necessary

I bought a Lenovo Laptop Y410 on 25th Oct 2008. I was under warranty period at that time CD/DVD drive was replaced.But after 2 month it again can't working.Now what should i do? Is there any solution now without replacement? if Yes to whom should i contact?

Replacement of Lenovo a7000 mobile

[protected] morning mobile on charging but it is not on.it is sort.
VAT/TIN;[protected], OD[protected],
INVOICE NO.-blr_wfld[protected], dt;[protected]
My lenovo a7000 mobile buy me 2 jun 2015 flipkart.but tax invoice bill date is[protected].
what i do

To whom so it concerns,

Please find attached herewith the photographs of the laptop & box as required by you. The brand new laptop (Yoga 500, core 1-7, black colour, windows10) never started after i received it yesterday.

I have been using Dell XPS Laptop and 10 Dell Work Stations since last 5 years. But i never had any problem either in the laptop or the PCs. This time i made a mistake and selected to buy Lenovo Yoga 500. I have been trying and struggling since last two months to buy it. First, none of your Exclusive Stores in Surat had the Core i-7 Black colour model with Windows 8. i waited for more than a month to get black colour as only white & red colours were available. Then i was informed by the the Lenovo exclusive store that black colour would be available only in Windows 10, which was supposed to be launched on 15th August. Then had to wait for the Windows 10, core i-7 black colour. After i was fed up waiting for confirmation of delivery from Lenovo exclusive store, i ordered it online from thedostore. The payment got debited from my account but your website showed transaction failure. After submitting many proofs of my bank statement, thedostore accepted their mistake and agreed to ship the laptop.
Finally i received it yesterday, after this 2 months long struggle and obstacles. But to my disappointment, the Lenovo laptop did not start. i wonder how did you send it without any predelivery inspection. is there no quality check in Lenovo products before selling it to the customer. The support toll free number said your mother board is not working. i requested him to send a technician to check why its not working.
But let me make it very clear that i would not accept a replacement of motherboard. Either you replace this faulty piece with a brand new laptop immediately or please refund my full payment immediately.
Why should i suffer or accept a motherboard replacement in laptop which i cannot even start. i have paid full payment for a brand new laptop and not for a replacement in motherboard on day one of receiving of the laptop.
What is my fault in all these quality problem of your products. i think my mistake is to select Lenovo.

Please solve it immediately.
--
ar. shyanil patel

"Space Kreators"
Architects, Urban Planners & Designers

S.H.A.M. House,

Opp. Science Centre.
Citylight, Surat - 395007

[protected]@spacekreators.co.in
www.spacekreators.co.in
+[protected], +[protected]

I have faced similar issue with lenovo 3000 N 100, i have discussed more about that. I one liner i would say PLEASE DO NOT BUY LENOVO 3000 N 100 Laptops even if you do DONT REACH THE IBM SERVICE CENTER FOR ANYTHING. THEIR SUPPORT IS REAL WASTE OF MONEY AND THEY GIVE YOU A WORST QUALITY PRODUCT & Service.

dont purchase lenovo laptop, it has battery problem.

i am facing the same complaint and give the solution as early as possible.

with regards,
ditto george.

Just visit http://consumersupport.lenovo.com/en/DriversDownloads/drivers.html
and download all the drivers u want...

I am using Windows XP professional in my lenevo Y500 laptop. Whenever I re windows my system I install the sound driver after downloding from the support centre of lenevo. Bu unfortunately the sound driver does not work always. Sometimes it works sometime not. This time also same problem i am facing. Suggest me the ways?

give me driver

hi this is subrata . i bought a lenovo laptop . but they given me only vista drivers. i neeed my webcam drivers.its not working on pc .lenovo 776147Q model

me sudesh, i want drivers of 64 bit xp/vista.so plzz help me in this matter

Lenovo/Lenovo 3000 H — Broadband not working.

I have installed Windows XP, and I am not getting the drivers for Network adpter (Ethernet).
Company has given drivers for Windows Vista.... But now i need the same for windows xp.

Please help me in getting the drivers....

I need the xp drivers for Lenovo 3000h, they have given for vista . I need it urgently to work broadband...

I hv purchased a lenevo laptop a year ago. I m in 3year waranty period which ends in 2011.After purchasing the laptop i hv faced so many problems.whenever i inserted a mmc card it does not read.For that twice i hv changed the mothet board of the laptop.Now once again i m facing this problem.i hv allready lodged a complain against it & got a case id.But i want that u guys just replace it.All o[censored] r unable to solve this problem.In this year not a single time i m able to use my mmc cards.

Facing Problem on installing the driver and the driver does not work properly due to virus yet I have my escan antivirus so please help me to sort out this problems.

Lenovo — DRIVER

I CANNOT FOUND IN INTERNET LENOVO G450 DRIVERS.
I[censored] KNOW SEND ME PLSSSSSS
LOPTOP MODEL NUM: LENOVOG450
OS:MICROSOFT WINDOWS XP PROFESSIONAL VERSION 2002
SERIVCE PACK 2
COMP:INTEL(R) CORE (TM)2DUO CPU
T6600 @2.20GHz
2.19GHz,2.96GB OF RAM

i am using lenovo G460/G560 i want to format my machine by using one key recovery but this machine again &again asking for pin no. which i dont have please help me for this problem

lenovo/desktop — cpu is not working

I purchased Lenovopc on 12 jan 2007. Now Cpu is not working. Plz attain my complaint as soon as possibile.My house no. is MD-1/298 LDA Colony,kanpur Road Lucknow-226012 and phone no.[protected],Mobile no.[protected],[protected].

my cpu is not working

I had purchased a Lenovo Y410 92Q (model no[protected], serial no - EB[protected] on 26th Oct 2008, invoice No - 1456, order no - 869 from Laptop world( pentagon Automation) . Redemption code - RED[protected]. I had opted for an MP3 player as well as Ladies fast track watch which were the two gift's to be availed from a list during the "Diwali Double Deal" but have received just an MP3 player. Would request you to kindly work on this matter or else we will have to forcefully log a complaint in the consumer court.

lenovo diwali offer

lenovo desktop — Not Working CPU

CPU Not Working

my cpu isnt working and my complaints had not been till attented
i had loged a complaint in yr janakpuri branch but inspite of repeated reminders the complait has nt been attented...
tiilll yet...
kindlyb ...loook in to the matter carefully and try to solve it as fast as possible cause we are facing a lot of problem...

S.K ARORA

Lenovo — cpu not working

CPU ARE NOT WORKING PLEASE REPAIR IT URGENTLY.OUR ORGANISATION WORK IS SUFFER DUE TO THIS PROBLEM.PLESE SOLVE URJENTLY.

Hello Dear,
I made the complanded multiple time, I all ready send the mail multiple lenovo Respected person
But they do not given any answer, So that i can suggested to you also and other customer also, we anybody will purchase any lenovo product. don't see the what type of offer is available.

All Realated mali is avalable to me:-

Thanks
Suryapraksh Raghuwanshi

Hi,
I am agree to this...

Suman Zaa

I purchased new Lenovo laptop, Lenovo offered Diwali scheme so i sent all required document to Lenovo office to following address.

Channel Technologies,
A-74, Sector-2,
Noida - 201301

I'm waiting for the updates, i also sent lots of mail but nobody gave the proper/correct answer.

As per the offer they should deliver gift on or before 31st Dec but till date i didn't receive any updates from them.

Chetan Sudra

lenovo desktop — PC NOT WORKING

GOOD DAY TO ALL...

I HAD PURCHASED 3 LENOVO DESKTOP. OUT OF 3 DESKTOP 1 DESKTOP HAVE A PROBLEM OF RESTARTING FREQUENTLYSINCE I PURCHASED IT. I HAD MADE COMPALINT TO LOCAL DEALER AS WELL AS LENOVO. THIER ENGINEER VISITED MORE THAN TREE TIMES, REPLACED MOTHERBOARD, SMPS, HARD DISC ETC BUT PROBLEM NOT SOLVED. I AM FACEING LOSE OF DATA EVERYDAY DUE TO RESTARTING OF PC. LENOVO IS NOW TELLING THAT YOUR PC IS OUT OF WARRANTY

offer name : Double deal diwali gift offer:


gift not receive

hi,
this is Apoorva.

i received a call from channel technologies on the 3rd of april saying that courier service is not available at my home address. so i gave them my college address nd they promised me dat i wud receive the gift within 20 days...it's over a month now nd i wud b leavin my college for summr vacations in a few days. the customer care no. of channel tech. is also out f order...nd the lenovo customer care too is not responding...

donno what to do..plz suggest

say me how to regester for online offers ...

lenovo desktop — machine is not working

there is a problem in parallel port and alsomachine is not getting start

Hi,

I am not able to boot my LENOVO pc with Win XP service pack 3 CD. Is there any thing to diable in BIOS? If so pls let me know - Urgent. Mail me in the projected mail ID.

Thanks in advance

CPU Not Working

hard disk is not working
linux is not workin
model
1s8985aq8l9fc477

WE HAD PURCHASED LENOVO DESKTOP. 1 DESKTOP HAVE A PROBLEM OF RESTARTING FREQUENTLY. I HAD MADE COMPALINT TO LOCAL DEALER AS WELL AS LENOVO. BUT PROBLEM NOT SOLVED. I AM FACEING LOSE OF WORK.

Lenovo — laptop is not getting start

my laptop of serial number LR-0P8E4 is not getting start. It is still in warranty period

Lenovo Laptop — gifts are not delivered

dear sir, i am prince pal buy a lenovo laptop on[protected], i choose fast track watch and aphilips mp3 player, these two items still not delivered to me .so try as early as possible to deliver these items to my address prince pal address: North Estate Near Nalwa wood works. Bathinda ( PUNJAB)

Dear Sir,
I Sanjay Verma purchased the Lenovo Laptop under Diwali Double Deal offer and as per the procedure I sent all the required document to the Channel Technologies, Noida.But I got the email from Channel Technologies that my claim has been rejected under Lenovo Diwali Double Deal and I'll not get any gift since they have not received my original bar code along with the other documents.
I personally sent original bar code with all the documents so it is very hard to believe that they have not received it.Despite several reminder phone calls and emails I have not received any satisfactory response from Lenovo & Channel Technologies.
I request you to look into this matter.My Reference code number: RED[protected].
Regards,
Sanjay Verma

when i taken laptop filled the form in internet so that you can send any company offer.please send any company offer