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Lenovo Complaints & Reviews

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Last updated May 2, 2024
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Lenovo reviews & complaints page 216

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S
Shruti Sant
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lenovo -No acknowledgement slip sent

I had bought the warranty upgrade package from Lenovo through a dealer on 16th April, 2008 paying a total of 6600 rupees.I got a sealed kit sent by Lenovo to my dealer which consisted of a form that was to be duly filled with my personal and PC details and to be sent to the address mentioned on the form.Also the form mentioned that the acknowledgement will be sent to me within 14 days and if I don't receive the acknowledgement I can...
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D
deepak
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Free Antivirus Sotware subscription for 1 year

I have purchased a lenovo laptop and I want to download the K7 Antivirus Software and avail its free subscription for 1 year...
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N
NEHA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

physical damage

Sir,

 I went to Sona infotech Service centre regarding my laptop problem, there is motherboard, keyboard, and flap problem(loose from laft side and gap).
 Service centre consider my flap problem as physical damage and fact is that my laptop is not physically damage.
 Mrs. Vandana write down my flap problem as physical damage without examine my laptop and they said that when motherboard, keyboard will...
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RAJA BINOD
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of free gift

Sir

I had purchased a LENOVO Desktop 5313 ICQ from M/s. Compage Data Products, Hyderabad on 14.10.08. I had opted for 2years additional guarantee and PHILIPS MP3 player as free gifts for which, as advised, On 19.10.08 by speed post I had forwarded the print out of the mail forwarding my redemption no, RED[protected], the xerox copy of the purchase invoice and the original bar code serial number. But it is regretted to note...
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A
abdunnasar UK
from Pune, Maharashtra
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non receipt of lenovo free gift intimation

I had purchased a lenovo laptop(Y410m9QQ)with seial No.77579QQ-MAB254Y from Abatech computers, Calicut on &th Oct 08.Iregistered the same on 28 oct, and availed the reference code as -RED[protected] and subsequently on 1st Nov 2008 sent all the required documents to your agent Channel Technologies-NOIDA Via registered post. I am dejected to inform that I have no information regarding issue of free gift as promised .

Iexpect...
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S
Shailen Lakhani
from Pune, Maharashtra
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Hardware Missing

Two weeks back i purchsed Lenovo Y430 27813CQ Ideapad model from Lenovo Authorized Showroom at Elgin Road, Kolkata.

I ordered the Model after looking at Configuration on Lenovo Website.. It had DDR3 RAM and option for Svideo..

But when the laptop was shipped to my house, i found that it has DDR2 Ram and no s-video port..

I called customer support and they tell we can not do any thing about that....
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S
Sandeep Kumar Thakurala
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received warranty mail

sir,
I have purchased lenovo IdeaPad Y510 Laptop having serial Number:-ABQ0025593 from house of laptops pune(maharastra) on 9-sep-2008 and i got 3 year warranty(1year on invoice + 2year extended) on laptop. They said we are registering your laptop online and then you will received an email and documents regardeing 2 year extended warrenty but i haven't received any mail or document yet so please help me or tell me what is the...
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S
sonal saini
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

keyboard problem

the spacebar key is not workin properly...so in regards of that lookin for repair of the same...
the laptop is still in waranty period, , ,...
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D
Dinesh Prasad
from Anand, Gujarat
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Operation of PC

I have purchased the Desktop PC in the month of Jun 2008 from ICON INTEGRATED SERVICES, JAIPUR.

I had lodged the complain two times at ICON and that hadbeen attented.

At present desktop is not opening after switched on the pc and geting start-stop until switched off.

Kindly arrange to set right the pc and give the contact no of customer care.

Regards

Dinesh Prasadbr...
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V
Vikrant Sharma
from Anand, Gujarat
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Non-delivery of free gift item.

Sir,
I have purchased a Y-410 series laptop with Product No. 77579RQ and Sr. No. MABCC5B from TMC Infoway 22-23, Lajpat Rai Market, Railway Road, Hisar with invoice no. 465 on 3 September 2008. With reference to the Lenovo Registration Confirmation mail, I am sorry to say that I have not received my free gift item i.e. one year free subscription of anti-virus K-7 yet. As per offer I have not received the free gift item yet....
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M
Mithilesh jha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the battery is not working

I have purchased one lenovo laptop 6 months back, but the chareger & the battery of this laptop is not working .I have complained so many times but no response from company side ....
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B
basant kumar nayak
from Delhi, Delhi
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loan not granted

I had applied for loan against a lenovo laptop and submitted papers at Croma to Bajaj Finance representative on 16.10.08.

The person (Yadvendra) told me that he will inform the status on next day by 3pm.
But at 4pm I made a call and get to know that my loan has not been granted and what I was told that it got rejected by CIVIL.

I want to know the exact reason and nothing could be exactly explained to me....
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J
Joe Paul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery Life

i brought my laptop on july 2007 .My battery suddenly started reduced its backup after a few months.It reduced directly from 65% to 0%...thus turning it off without a warning.Yesterday, my battery has stoppped charging.It now works only on AC power. Wat to do ???...
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K
krishanu ghosh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

web camera not working

my web cam is not working.when i click to the lenovo easy capture it seems thats camera "initialitzaion faild, lenovo easy capture closed".i'm sure it is a hardware problem.becuse after seeing this problem i installed my camera driver it was installed smoothly, then i uninstall the camera softwre and reinstall it.but there was no change into that problem.my product model is 7757-42Q and the serial no is MA-7WYB7.pleas submit...
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S
SAPNA TULSYAN CA
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

White Line on the Screen

Sir,

I have bought lenovo laptop model number 3000 C 100 product id 0761D7A from COMPUTER VALLEY DALTONGANJ - 822101 Jharkhand about 3 years ago. But from one month ago I am facing a problem of a lwhite line is appeared on the screen. Here dealer is not at all listening to us. So we now bought new laptop of Dell from Ranchi. What to do please tell us so that we can trust your service and recomend others for your products.br...
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r.sriram
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rusting of fasteners/ports/inner parts

We bought a Lenovo Y410 SNO EB 07996709/MA9W56Z from Madurai -Vetra, on July9, 2008, hardly 45 days passed we noticed rusting of external parts, taken up the matter with Lenovo Bangalore service centre they mentioned there is no claim eligibility for rusting of parts.
Also to mention that BLR service centre opened the lap top and noticed the rusting of parts inside too, having spent Rs40, 000 with in 2 months we are in this situation.br...
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R
Ratnesh Kumar
from Mumbai, Maharashtra
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Its sound system

Complaint For Lenovo Y410 Laptop‏
Hi,

I am Pallavi. My father had purchased one lenovo laptop from SOFTNET INFOSYS PVT. LTD, PATNA, BIHAR on 09/01/2008. My lenovo laptop S/N is MA-8N05T and Model Name is 7757-54Q. Now, this laptop has very big sound problem. I am very desperate of this. More over what i had heard about the sound quality of the LENOVO LAPTOP is not upto the mark.when I contacted the shopkeeper, They...
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R
rahul68
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

service problem

I am studying in NITIE, Mumbai at our Institute we have purchased near about 50 laptops of lenovo product.
But many of them are defective we have been cheated by this company...
Many o[censored]s facing lot of problem such as net connection, webcam is not working, somebodies touchpad is not working, speed of laptop is too low though having 3GB RAM and 1.83GHz, keyboards some keys not working, hard disk corrupted.
We many times...
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P.R.AAVIN SRINIVASAN
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Customer service cheap motherboard quality

Kinldy check the mails which is sent to all parts of the world but the problem still presist...
LENOVO products are very CHeap investing on this products its like throwing stones on the SSSSSSSSSSHHHHHHHHHHHHHHHH_______TTTTTTTTTTTTTT.

From: aavin sri
To: [protected]@lenovowarranty.co.in
Cc: Aavin.[protected]@standardchartered.com ; [protected]@yahoo.co.in ; aavin
Sent: Monday, March 24, 2008 1:16 PMbr...
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pradumn
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DVD writer is stoped writing and not able to read CD

I’m a student, ... i purchased a lenovo y[protected]AQ laptop in April 2007. up to one year there was ok type ...but as soon as warranty period got over….., suddenly it’s DVD writer stops working and it is not able to read any CD……, my two other friends got lenovo laptop at same time….they r also suffering with same problem ……. I think there is some fault with the lenovo products.
Now...
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