Lenovo Complaints & Reviews

Hello,
I had lenovo idea pad 330 laptop had serial no.PF1F6CZR and it is problem from the 6th month of buying it. First it has keyboard issue then hard disk issue then LCD issue, then cable issue. After changing this much parts still it is giving problem.
Now again it is not powering on.and also i didn't overused and not even overcharged and not played a single game.but still it was lagging and gave me a lot of problems . And before my warranty get expired i had tried so many times by call and mail. But because of lockdown no response from lenovo end. I had call many number of times and I had mail also on customer care mail id. But nobody help me to upgrade my laptop warranty. I can understand due to covid19 first problem but due to that I am facing loss of my data and work. My laptop is not working that's why I can't work from home. And I lost my job. And sir i purchase this laptop by saving money one by one and by requesting my parents again again but then the laptop not working good and gave me problems only and now my laptop warranty is expired and laptop not working. So I m requesting you to please look in to this and upgrade my laptop warranty.please help

Contacted lenovo support center for dead pixel issue on lcd for my thinkpad t470. Did enough time pass on the ticket and service center returned laptop saying "service denied as there no functionality issue". There are dead pixel in more than 10 places on the screen and also some light glowing (Randomly) in middle of the screen. How come it considered as no functionality issue?

By the way, support center guys damaged more to the laptop by not opening the pannel properly.

Its been multiple times when i have complained to the customer service about the erbcam issue i have been facing since months, but there isn't any resolution to it.
So many customers who have bought this model have been facing the same issue and the company is just now owning to the faulty defective model.

I would want them to replace all the laptops of this model that have been facing such issues.

Repair ticket: [protected]

Dear sir/mdm

I purchased lenovo laptop in the month of february 2020. Even, emi of laptop is just completed, however, there is some issue regarding motherboard, and i contacted your technical person so many times, but i m not getting satisfactory services from your company.

I am working as professor and currently my entire work is online. So, i faced my types of trouble.

I hope you will look into this matter and send your help soon

Dear sir / madam,
This is to inform you that i had purchased brand new lenovo idea pad s540 – 151wl
(Purchase for rs. 62000/-) last year in the month of october 2019, details as below :-
Serial :- yn004kps product number :- 81ne000xin bio version :- apcn35ww.
Warranty period is upto : 11.10.2020
01. In the month of august 2020 there was a problem in laptop’s hinge, we had complaint the matter to your customer care and your engineer came to fix the hinge and after fixing the hinge he tried to start the laptop to check & operate but at that time he observed problem in the mother board also for which we again made complaint for mother board problem and the same was replaced after 15 long days.
02. On 9th september 2020 again there was problem in cursor. We tried to connect to lenovo customer care they attended and fixed the problem. But yesterday i. E 21.09.2020 the cursor problem again arise along with touch pad problem, today on dt. 22.09.2020 we tried to connect customer care and he asked to take away all our data from laptop so he can further check the problem. After we took out all the data and we tried to call the customer care but the phone was getting connected and no executives we attending the phone for more than 20 to 30 minutes. We just have to hold the phone and listen to the music.
03. Today again there was new problem a summing sound was coming form from the laptop.
04. The cursor problem is till date same as it is & not resolved.
My daughter is attending her online graduation final exam and we are helpless and have as of today we have no solution with this type of your defaulted laptop.
My daughter is helpless for her exams even after spending 62000/- for the laptop but useless.
We are mentally disturb with your product.
Request you to please re-imburse my purchase amount and take away your laptop or replace with new laptop.
Please let me know what is to be done in this case so that i can take further decision.
Also please share me your md’s contact number & email address.
Regards
Jitendra patil.
[protected] / [protected].

I bought a new laptop from lenovo service provider.
I did not given second thought while purchasing it, but from there only that laptop was working too slow.. its i3 7th Gen 4gb Ram.
I told to sales person also he said this processor works like this only.
I thought may be he is right.
But i[censored] compare same processor with other brand laptop then i got fooled by the sales person.
Now every coming week after buying that new laptop i am writing a complain to lenovo for issues i am facing..
Now suddenly again that laptop display got vertical lines.

First its taking lots of time to files get open now this. Chrome dosent work properly, i din installed any big software that it's get hanged or something.
But every day its get lots of hang.. automatically its get restart.

I filed complain several time to lenovo but their support team only come through team viewer don't know what they they do and with saying anything they leave and my problem stays same as it is..

I will not recommend anybody to go with this brand laptop.
Because if you buy then its okay but dont expect a proper after sales service.

I want replacement for this laptop or my money back..
I am totally fedup with this laptop.

Please file a complain to lenovo team.

This is to state that we are highly unsatisfied with your service regarding the repair of our lenovo laptop (Serial no pf2dle6t). Please refer to the scanned copy of the service call report as attached with this form for complete detail.

The issue is from the very second day, within 1.5 hours the laptop became switched off. It is clear that the battery backup is ridiculously low. When we addressed the issue to the service...

My laptop is not starting. I can hear small beep sound in between. And light is flickering in numerlock key

I am using lenovo 330s serial: yd06059a bought it on 28/12/2018 with 3y depot warranty.
Since i bought this i'm having some or the other issue, even your executive won't be able to deduct the issue, they simply run the vantage application scan it and then they tell to do a backup and put up a new window.
I'm literally fed up now i don't want to use this laptop either you exchange it or grant me a refund.

I placed an order on lenovo sale website, Order Number is [protected]
Placed on 7/23/20 2:56 PM
Till day not received any update, I called costumer services so many times, always same answer that we arrange a call

Dear sir/madam,

Please note that my Lenovo laptop battery continue drain with in short time while not use. Kindly arrange to attend my issues as soon as possible.

My contact no-[protected], [protected]

I wish to complain about the Lenovo laptop I purchased seven months before.

Very dissatisfied with the product, within this one month I have got a problem for

Motherboard then RAM then Keyboard, then again Keyboard and then again

the motherboard and still laptop is not working after so much of complaints and technical visits. Its been very hard to work in this situation, because of COVID-19 the only option we have is work from home in which the laptop is not working. I have paid a good amount of money to buy this product.
I look forward to hear from you as soon as possible to resolve this problem

Laptop is under warranty period
Few months ago one of the usb port not worked
Service the lap top and motherboard replaced at lenovo service centre — trivandrum.
After that when i switch on my laptop the monitor is flickering for a few minutes.
While i am trying to copy and paste anything, the paste option is seeing disabled.
All the details of invoices attached below
Kindly take necessary action

We purchased Lenovo IdeaPad laptop from Croma. When we wanted to check if all features, components are working fine, they said we will just open the seal and show.ww brought home found camera didn't work and it was switching off often. Due to 15 days of covid lockdown, service center s said they are not available.afte lockdown we approach ed them to fix camera issue.they kept it for two weeks and inspite of reminder s frequent calls didn't fix the problem. Later they said wore disconnected and gave fixing it. It didn't still work after we received it andit was not switching on.we raised this concern for on call support it didn't work. Then it was reported to another service person.. they took the laptop and said motherboard, power button all replaced mic didn't work so again we gave back for fixing mic and camera.yet to receive. They are asking for my email password.not sure why. The purpose of buying the laptop is not met.The laptop wasnt used by us even for 10 days and it's almost 4 months.. not fixed yet and not sure what are the hidden issue s we will get. I wanted replacement but they are giving lame reasons. It's a worst experience and my child is suffering attending training using mobile and she had eye pain and frequent headches.all because of your people incapability.i had invested 65k for nothing. Very bad experience. I am going to raise complaint with disgruntled team. Lenovo deliver s defective products without quality checks. And also not ready to replace it was manufactured problem. The service is very very bad. Useless!!

I had purchased a laptop lenovo idea pad 330 in 41, 390 inr from amazon on dated 10.08.2019. The company was lenovo, delivered on 16.08.2019 with a year warranty. The warranty period was enacted from 16.08.2019 to 15.08.2020
The early days were almost good but as the days passed this laptop became slow and finally got an error on 14.08.2020, registered a complaint to lenovo support on the same day. Till now lenovo is making me fool in the name of providing warranty services. I have been through everything, be it service center or support but nothing helped me out. I contacted microsoft, they checked but could not fix. Microsoft suggested me to contact lenovo. I have registered complaints, share my details with k but it didn't resolve the issue. Lenovo’s toll-free number has ruined my days as not reachable. They replied my all answers by using artificial intelligence software on social media account including whatsapp. They never intended to help me out.
As in the warranty period, lenovo needed to send an engineer at my location but they did not. I am a physically challenged person. I am a research scholar, my research work is completely stopped due to the same. I was not able to attend the seminars, classes etc. That’s why i wasted my money in terms of my fellowship etc. This is such a mental trauma that i have faced due to only the unethical behavior of the lenovo service center.
I wish that my consumer complaint will get resolved soon.

This model of lenovo is coming with faulty webcam. I thought it is my problem but a lot of people are facing the same issue with the webcam of lenovo ideapad s340. I ask lenovo to recall all the products of this model and give fresh and defect free laptop.

We had went to lenovo service center at ameerpet in hyderabad to get repair my laptop. It got broke as it is new laptop and the person swami said will contact in 2 days but still no response and i tried to contact them but making excuses. Please help us it has been 20 days. They given number to contact [protected]

Lenovo yoga 520-14ikb
Serial number smp1eypqe

My contact number is [protected]
Email id [protected]@gmail.com

I had ordered a customized laptop during my stay in india on june 2nd, it was expected to deliver by august. My login details in the lenovo websites had crashed, and thus the only form of communication was through the mail. Till july, i was staying in bangalore and then moved to family in kerala, in kerala too i requested for an address change, which they happily complied. During my stay in kerala, i was unaware that the delivery partner had attempted to deliver my product on july 19th and 21, because none of your representatives had the audacity to give my tracking details on time, i got it on august 2nd, by then, the shipment was rto locked, i waited for an entire month believed in a falsified promise made your representatives, who agreed that they would reship my product by 24th of august, but nothing. I am right now living outside india where i cannot contact them, i have issued for a refund and cancellation but none answered promptly.

I have placed new laptop order on 15th august 2020 and i have recieved message on 20th aug, laptop is ready for dispatch. Today 3rd sep, laptop is not dispatched from their shop. I was keeping call them, but am not getting proper response all calls.

My new laptop purches is 15days ago 4 to 5 days working ms exel and ms word after not working letters not typing selection is locked