Lenovo Complaints & Reviews

Respected sir,

I received a call regarding this matter on 21/20/2020, then i talked to priti mam,
She said that the store is not operational yet, we will let you know very shortly.
Today, i contacted them by phone and she said that you go to the service center, and meet mr. Adnan there.

Today, i still went to your service center again on 25/02/2020, time aprox 3:45 pm.
M. A. Enterprises,...

I had bought lenovo k8 note for 8000 rs. A year and half ago. Now it is freezing and auto restarts. I went to their service centre and they told me that it is a hardware issue and the repair cost will be 14000/- rs.

I showed it to various mobile repairers and they confirmed about the motherboard issue. I have read many comments by customers facing the same problem. It seems lenovo has either not launched this phone with sufficient...

I was given a cashback code of rs. 3000 while placing a lenovo thinkbook, value rs. 65, 000, order no - [protected], dated 22nd october 2019.
I was told that i will receive the cashback within 30 days.

I entered the code, successfully made the payment and placed the order.

However, after the completion of 30 days, i didn't receive the cashback.

When i contacted lenovo's customer care team,...

I purchased a laptop on 30jan2020 but i am facing network wifi issue since i bought it. They just keep sending engineer to fix the issue but engineer always just reset window to fix the issue temporary and issue got received every after 1-2 days.

I am an official guy who need to work on laptop on daily basis but because of such issue my job is on risk.

You are requested to please escalate it to concern team and...

I bought a lenovo ideapad 330s just 6 months back. The laptop developed a black patch on the screen. I have been careful in handling my laptop and this black patch has appeared on the screen over night.

I called the customer service and they asked me to forward the pictures of the black patches.
Looking at the image they denied me a replacement of the screen.

How can two customers with the same issue...

I purchased lenovo laptop on 20 jan 20 from nehru place showroom. Laptop is very slow. Their showroom refuses to replace or refund.

Before buying i informed sales guy that i do multitasking. Sales guy alok assured i won't face any problems in multi tasking if i buy i3. Now even on opening 5 tabs in chrome it goes not responding and laptop is very slow....

We have purchased Lenovo 530S 14 Intel on Jan 23rd & below mail is the reference on payment and i have marked your consent person names Lalith Kumar(Lalit Kumar5
) & we are yet to receive the order if i call that Lalith Kumar
(Lalit Kumar5
) from your back end team he is not responding to us and switched off his mobile, Kindly resolve this and send me the tracking link of my order.

Note: We tried to...

Hi

Kindly resolve my service warranty related issue asap.

Lenovo laptop _ service warranty system is a cheat in india. Lenovo customer service refunds my service warranty without my consent. They respond to your email as per they're wish and remain silent when they are in fault. Doing mis-selling of service warranty related products. They are reluctant to give on-site services maintenance....

Product dealer took original product's price of 1850. But supplied us poor quality charger. The charger' plug quality is very poor and the adaptor is also very light n covering is also of very poor quality. The charger is not looking same also like we got with laptop it's totally with poor quality... As we bought new but as we plugged in the adaptor, the pin started moving n got loose from the adaptor..
Shop's name - universal computer,...

My lenovo k8 note, after oreo update keeps on turning on and of[censored]ntil the battery is completely drained. If charged it starts the on off loop again. I searched many forums and this is the problem with all the lenovo k8 note users. How can the same problem be seen in each phone if it is not a software glitch. The customer care tries to teach some methods of resetting and disabling moto app launcher but those can be done if the phone is starting....

Ive been to the service center multiple times for the repair and everytime they say it's fine and i still need to go again i even tried online customer support nothing works sometimes the laptop is with service center for more than 2weeks insipite of doing everything they said and lots of troubles and irritation i'm still having problem with lenovo! Online ppl says that they can only provide limited software support and there is no issue...

I have raised complain for laptop keyboar issue before that my laptop worked previously very well without any os issue.
After the engineer did something in laptop, laptop got hanged and showing problem now.

Now my issue not resolved and vendor also badly misbehaved and they told me that they will not resolve my issue. Laptop is only 10 months and comes in under warranty.

Please resolve this issue as soon...

S/no. - yn0065fn
Lenovo customer care and laptop are irritating me from 3/12/19.
3/12/19 - flickering issue on screen.
6/12/19 - engineer visits (Looses one nut at the back panel and creates a additional problem in closing back panel my laptop)
8/12/19 - new complaint registered for engineer re-visit
8/12/19 - 14/12/19 (Continuous calls for engineer visit but no one comes (It feels like fooling customers)br...

Dear sir,
My name is sanjeev saini. I wanted to purchase a laptop for my wife dr. Poonam saini, assistant professor, punjab engineering college, chandigarh, through gem portal. Regarding this matter, more than a month, i was dealing with mr. Jagdeep singh, sales manager public business-north of lenovo (E-mail: [protected]@lenovo.com mobile: +91 [protected], office: +[protected]. After receiving the email confirmation of the required...

I have given my laptop for service on 5th october to lenovo official repair center in hyderabad, they took the laptop and said that battery needs to be replaced and took advance of rs 7000, after 2 months on 7th of december they are telling me that the part is not available, i got emails from the center that 4 batteries arrived from their center which were all damaged, i purchased this laptop in 2016 and its very rude to get an answer that...

I had purchased a laptop on 10th december 2018 from sujata computers, pune.

However, from the time i purchased it, it is running very slow and has severe performance issues. I had shown it to the sujata computers, pune multiple times. However, they could not solve the issue and did not help us.

This is pure harassment done from lenovo and its dealers. From the past one year, the laptop is giving serious performance...

Respected sir/ma'am,
With due respect i had been an owner and quite a fan of lenovo products for a long time which was quite a enjoyable experience for me. With further hope to continue this experience i purchased a lenovo yoga 520. Little had i known that this laptop will turn into a complete disaster for me from lenovo's side i would have never done the same. So going forward with my purchase and just after 2.5 months of purchase...

Sir i have purchased lenovo k8 note two years back. Now it is not functioning. Doing auto off on continuously.in service centre, people told that it is mother board problem. Huge amount they r asking. I am 62, worried about my cell. What remedy. Lenova company should consider replace mother board free of cost those people who are having the same issue. Otherwise company name will spoil. I do not buy in future lenovo products....

Purchased the lenovo ideapad 330s i3 8 th gen laptop on march 7, 2019 from reliance digital, thrippunithura store. After 6 months.., bezzels of the screen are tampered and the monitor got separated from the body, the hinges are damaged, displaying 2-3 white dots on the screen. Battery drying.. Only work with plugged condition. This laptop was get back to the lenova service centre, kadavanthra, kochi on[protected]. After their inspection,...

I have bought a Lenovo legion y540 on August 14 during back to college offers where we can get a gaming gear for approx 2000/- and I have registered the product and paid for the offer on August 17th. I got a date of fullfilment in Oct and I have not yet received any delivery. Even the customer care support agents responsible are not replying for the emails. The service is highly dissapointing and I still have no idea regarding the status...