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Lenovo Complaints & Reviews

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Last updated May 2, 2024
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Lenovo reviews & complaints page 57

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A
Anant Deo Tiwari
from Kolkata, West Bengal
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lenovo k note 5

Address:Kolkata, West Bengal, 700064

Hi i visit your nearest lenovo service centre for service it is guarantee period but he said to me your phone is liquid charge but it is wrong if no any prob then
Why you are not replace my screen
My imi number-[protected], [protected]
Visit lenovo service centre address - sycomp infsol bd-79, sect or-1saltlake city centre (Three no water tank)...
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Rajnikant Kamariya
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud service

I have a lenovo k6 power (4 gb rem, 32 gb rom) mobile which was perchased before one year from flipkart, but after use of 2-3 month mobile was hang or some other problem was there, so i had given my mobile in lenovo service center (Jamnagar) for check thess all problems which was in my mobile. I did submit my mobile in customer care and discuss all the problem which was i face. Then they were told to me after the updation in your mobile,...
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S
Samarjeet Raika
from Bhusawal, Maharashtra
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my lenovo vibe k5 note has some problems

Address:Ratnagiri, Maharashtra, 416701

My lenovo vibe k5 note has some virus automatically, in it some adds are starting automatically, google is starting automatically and there is problem in speaker from speaker there are coming some pointly voice. I had also requested first also but there was not re message. So please check it otherwise give me a new one. Please solve this problem. So please...
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I
Innocent Heart
from Hoshiarpur, Punjab
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lenovo company cheated me

Address:Bathinda, Punjab, 151001
Website:www.Lenovo.com

Lenovo company cheated me

My phone number is [protected]

My name is varun bansal. Never purchase anything from lenovo. I have purchased lenovo p2 at rs. 17999. And the phone is under warranty. I have submitted my phone at service center, bathinda. I have issued in my phone's display. But unfortunately the service center damaged my phone while changing display. I demanded that swap my phone as soon as possible...
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Address:11321

Lenovo company,
I am mogahed abdel aziz, i have a complaint about the quality of lenovo mobile phones (Model a7020) as well the customer service of jovi tronix company (Lenovo agent in egypt).
I bought the lenovo mobile phone vibe k5 note, model no. A7020 s/n1: [protected] s/n2: hb0pqjfk dated: 1-jan-2017, guaranteed by jovi tronix company in egypt.
After 11 months, i noticed a yellow color at the right side of my...
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S
Souvikban
from Chennai, Tamil Nadu
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lenovo zuk z2 plus poor service

Address:Chennai, Tamil Nadu, 600089

I purchased lenovo zuk z2 plus thinking of it as the best budget phone in the market, ended up getting disappointed with the problems and the service done by the authorised lenovo service centre. First, the touch stopped working suddenly, i went to service center they said the touch needs to be changed. After changing of touch nearly 2 months back, 3 days back the battery got swollen and the back cover opened, this time they changed the battery...
+1 photos
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F
fizak
from Delhi, Delhi
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regarding lenovo engineer behavior

Address:122002

This is to inform you that i fouzia khan logged a call regarding a lenovo laptop
Sr#:[protected] for optiplex 7050 an engineer named vishal contact-[protected]/[protected] came up with misbehavior as well as using abusing language at our office reception in front of me and my office colleagues which
Is not acceptable at all. Please take action asap for this issue....
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K
ks_badrinath
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online order laptop - red backpack is not received after 45 days

Website:www3.lenovo.com/in

We have ordered lenovo laptop ideapad 320slim i5 (Order#[protected] online at www.shop3.lenovo.com

We have not received the red backpack (Free laptop red backpack sku: lpbprou3red) yet even after 45 days almost receiving the laptop.
Initially we have called lenovo sales support team[protected], and got assurance of delivery of the same within a week. However again after 15 days also we didn’t receive the red backpack.br...
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N
nadeem13ahamed
from Burla, Odisha
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charger not working and worst response

Address:110020

I have visited lenovo service center at okhla phase ii last week (After visiting lenovo service center at noida which is closed). So there is no staff there to resolve issues on working day. They told me that there is some renovation going on but at the same time they are resolving the issues of customer who are paying, that means only under warranty customers they are not entertaining and for not warranty customers they are working.
br...
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Y
yug motors
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lenovo cell phone getting off continuously

Address:Pune, Maharashtra

Hi, i hv, lenova zuk z1 cell phone i hv' purchased from ebay online on may 8th 2017 invoice no. #01687 sub order id.# [protected] my cell phone getting switch off continuously, even i hv' hand over to service center but problem not yet solve, plz kindly requesting my cell phone issue as soon as possible my contact no.[protected]/[protected]....
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V
Vijay Galla
from Mumbai, Maharashtra
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received damaged motherboard mobile

Address:Chittoor, Andhra Pradesh, 517002

I have purchased lenovo k8 note 64gb mobile for 13998/- in amazon flash sale on august 18, 2017 which was delivered on august 22, 2017. I haven't used the mobile much as i have lenovo vibe k4 note too. But now when i started using the mobile, it worked well till jan 06, 2018. Suddenly from jan 07, 2018 the mobile was getting restarted on its own and wont boot at all. When i took it to lenovo care center, they told it might be software update...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I have submitted the handset regarding its battery issue with your authorized service center neil communication, sector -10, noida. When the handset was submitted to the service center the handset was working and battery backup was poor. The service center take the handset and after checking informed me that the battery is to be changed. The service center informed me that the cost of new battery is rs.1600/-. The handset was submitted with...
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G
gsheffert
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virus removal

On 28 nov. 2017 i purchased the premium support service for $199 confirmation #[protected]. My computer had a virus and you guaranteed to remove it. I spent two evenings of at least 2-3 hours working with your technicians to remove it. Cases 1712t098941, 1711s097279, 1712t100269, etc.. Every time the virus (Searching) was removed it would return. The decision was made to replace my operating system. I bought 120gb of external drive and...
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Rajat Gupta2712
from Gurgaon, Haryana
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https://www.consumercomplaints.in/new_complaint/

Address:New Delhi, Delhi, 110034
Website:www3.lenovo.com/in/en

Hello sir,
I purchased lenovo legion y-720 from usa it comes under international warranty. It's graphic card is not working since i bought this machine so i visited your service center they told me few solution as it might be a driver problem but after trying every possible solution i finally submitted my laptop to your service center on 26th december 2017. They told me that its graphic card chip is dead due to which it's motherboard...
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Address:Amravati, Maharashtra, 444604

Dear sir i purchased lenevo 6000plus smartphone online during 2014-15. It works smoothly till sep-oct 2017, but in the month it could not charged, so i forwarded with my cell to authorized service center (Just mobile) at amravati (Mh). The technical person advised for repairing/replacement of charging unit of smartphone and charged rs 850/-. I paid it but after the repairing problem not resolved, then the same person from just mobile adviced...
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G
GirishrajV
from Chennai, Tamil Nadu
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update ineffective in k8 note

The new update(NMB26.54-94) was supposed to clear the DND popping up while placing a call etc, but Even after the update the same problem persists.
The Lenovo firm is requested to kindly update the k8 note asap as it's the consumers right to enjoy a perfect product.
Waiting eagerly for an immediate response.
Thank you.

(DND POP UP IS VISIBLE AT THE NOTIFICATION BAR IN THE UPLOADED PHOTO.)...
+2 photos
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A
Aravintha Kumar
from Mumbai, Maharashtra
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mobile service complaint

Address:Dharmapuri, Tamil Nadu, 636701
Website:Lenovo.com

I gave my lenovo mobile for service due to s/w issue before a month but till now there is no reply from lenovo service center. They gave me the job sheet only after 5 days. I am visiting services center every day they telling me they will give next day. When i call them they telling me to wait till they check but they not replying me. I complain about this to lenovo customer care and they too didn't reply. Now i bought another mobile for...
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S
sankettangae99
from Pune, Maharashtra
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serious battery draining issue with my lenovo vibe k5 plus.

Address:Bangalore, Karnataka, 411014

Resp sir/mam,

I had bought my lenovo vibe k5 plus smarthone approx a year before. But since last 3 months my phone battery is draining very rapidly.. It drains completely within 3 hours o[censored]sage. I am in trouble right now as i am fed up of charging it cotinuously.. I have reset my phone but i am facing the same problem. This is my humble request to please help me solve problem. As i am a student i cannot spend much. If possible...
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O
officialanand
from Ahmedabad, Gujarat
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service not provided within warranty

Address:Bharuch, Gujarat, 392001

Hello..

I was visited lenovo service center (Bharuch) on date 06.01.2018 they said service man is not available come to monday, again i was visited on date 13.01.2018 they said we are unable to provide job sheet (Due to sytem are not working). You can put the phone in service center without job sheet.

Both time i was complain in lenovo care but they did not take action on it.

Please help in provide...
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Address:Mumbai City, Maharashtra
Website:www.shoplenovo.co.in

Hi,

I have placed an order for a laptop on 28th december 2017. (At "https://www.shoplenovo.co.in.")

Today is 15th day, still shopping team is not sure on when the item going to dispatch.

Issue with customer service:

1) no communication regarding their delay.
They are not sure when this item will be available.

2) why their websites shows products if there are...
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