Lenovo — charging port not working

Address:Jamnagar, Gujarat, 361008

One of my lenovo phone has been facing a charging issue where its not charging after installed new port. I have been visited many times but not resolved issue. I purchase new data cable from service center but still create a problem in charging. After that my port has a 1 month warranty therefore i went again at service center. Checked my phone again but my phone was charging little bit but after service it stops charging. Service person said i have installed new port but due to phone is not upgraded and virus, its not charging. I upgraded mobile but its not charging. Also what a beautiful reason that due to using a net virus has been inside the phone therefore your phone is not charging. Now please let me know what is the connection between virus and charging?
I request you to please resolve this matter.
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Hi Tejas Barvadiya,

We would like to look into this, please send across your details to [protected]@motorola.com referring to this post.

Thanks
Sandip

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