[Resolved]  Lenovo — complaint against mobile blast

Address:

462026

I am a customer of Lenovo as I had purchased a mobile phone of Lenovo (Lenovo K4 Note) on (29/11/2016) i.e., seven months old.

I plugged in my phone for charging and after few minutes my phone was exploded and from here I want to clear few points.

· I didn’t over charge the phone as the remaining power the phone’s battery is 22% .

· The blast has taken place after few minutes which means the phone wasn’t kept plugged in for long interval of time.

By grace of the God there wasn’t any injuries takes place although I had faced some financial loss as my phone kept near to my laptop so my laptop is got damaged, Bluetooth headset got damaged I am sending the pictures of the damaged devices along with this mail as an attachment. After facing such an accident when I reached to the service center. they told me that they can provide the replacement of the phone.

I want to clear one thing that I didn’t want to replace my phone only I also want the compensation of my damages which are caused due to the blast. Kindly revert me ASAP and provide me a compensation of my damages otherwise I can file a suit against Lenovo regarding my compensation