Lenovo — defective phone twice

Address:

Gurgaon, Haryana, 122001

I had purchase lenovo z2 plus from amazon sale on dated 9.08.2017 and got delivered however it was found defective as receiving voice was badly crackling and after numerous complaints finally got replacement phone after a week, however replacement handset touch was not as good but still it was manageable, hence, felt it may basics of phone and finally accepted.

Now after just 6 months middle row of touch stopped working and after formatting thrice, finally i submitted phone to instant solutions-gurgaon for repair and it was informed me that touch was defective and need replacement of touch screen. Now, after one week still they are waiting for part and are clue-less when finally they received and give back my phone to me.

Its obvious that now i am without phone and standby given to me as useless since its a 3g phone and my jio sim is not working in that, i asked them if spare-part is not available than get the phone replaced, however they straight forward refuse.

I don't know whether its a coincidence that one after another 3 phones i received were defective or sub-standard material being using by lenovo in their phones.

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