Lenovo — Front Camera is not working properly and phone hanging issue.

Address:New Delhi, Delhi, 110017

Dear Team,

I have purchased Lenovo Vibe K5 note on 12th August 2016 and delivered on 16th August 2016 from Flipkart. I am facing issue from receiving item. I have talked to the service center of lenovo for concerned issue. They verified the related issue and solution to update software of mobile. I agree to submit for rectification from service center. After next day they provide me the mobile but issue not resolved. I again inform that the issue still pending but they answer me that you should talk to Flipkart customer care, and provide me written document that I have attached.
I have finally communicate related issue to Flipkart customer care but they denied the issue concern and reply me "We cannot handle the issue after 7 days of receiving item".
I really disappointed for both team, that the issue still pending and no one taking care of that.

I pleased to request that take action for same and provide me resolution.

Regards
Vishal Verma
[protected]
+2 photos
Was this information helpful?
No (0)
Yes (0)
Lenovo customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4392
    Pending
    0
    Resolved
    633
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information