Lenovo — Handset hanging

Address:Thiruvananthapuram, Kerala, 695003
Website:snapdeal.com

Purchased Lenovo a7000 from Snapdeal site in the month of Sep2015. Started using the same in Nov 2015. But after some days it started hanging. Searched for service centre and found one. Gave the same. They said complaint with the software. They installed new software. But again started the same problem. When hangs, I have to remove battery and again put the same. Can you pls look into the same and help us in this regard? Location is in Trivandrum(Kerala). Snapdeal has a return policy of 7days only.
Was this information helpful?
No (0)
Yes (0)
Lenovo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear manjuvp

We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Snapdeal Online Team

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4392
    Pending
    0
    Resolved
    633
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information