Lenovo — K3 note. service service center not repairing mobile after 18 days

HrishikeshShinde

from Pune, Maharashtra

Address:	Pune, Maharashtra, 411017
Website:	www.lenovo.com

Service center issue no: soin[protected]

Service center:
Sara mobile shopee
Lenovo service centre, sai plaza building, 1st floor, sai chowk, above channel 5 shop, pune – 411017
Maharashtra
Email: saramobile. [protected]@gmail.com

Mobile was in (Out of warranty) good working condition but was charging very slowly these days, mobile was submitted on 1st oct 2016 to service center. After 18 days they have still not repaired my mobile. I have made multiple visits to service center but now they are saying the mobile is not starting.
I want my mobile back immediately. For how many days a customer has to wait for his mobile to get repair? I also see many other customers getting extremely unhappy with the service provided by this service center.

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Lenovo customer support has been notified about the posted complaint.

Nov 15, 2016

Updated by HrishikeshShinde Update 45 days are gone now. Still the mobile is unpaired. They are now giving estimated about 4 times more than the early estimate. Initially they gave some where around Rs. 430, now they are telling that Rs. 1950. Whatever it is, my mobile is still not repaired and not returned back. I should get the justice.

Nov 15, 2016

Updated by HrishikeshShinde 45 days gone! Still not repaired.