Lenovo — Lap top model b4080, eanh[protected], product serial no smp11ekmg

Address:

613007

1) frequently it stops working. Not getting switched off by on-off button or by entering ctrl-alt-del option. Battery is getting heated up. I have to switch it off by removing the battery tray.
2) now key pad is not working. I have to use the external mouse for navigation.

3) when i use chrome browser even mouse navigation is not proper but internet explorer browser mouse is working.
When i complained to your local dealer vb system, railaway station road, thanjavur, tamilnadu they advised me to contact call centre.
Please take urgent steps to rectify the problems or replace the set.
Purchased on[protected]
Reliance retail ltd., phoenix market city, whitefield road, bangalore.