[Resolved]  Lenovo — laptop ideapad 330s

Address:Muttath, South Paravoor, Ernakulam, Kerala, 682307

Purchased the lenovo ideapad 330s i3 8 th gen laptop on march 7, 2019 from reliance digital, thrippunithura store. After 6 months.., bezzels of the screen are tampered and the monitor got separated from the body, the hinges are damaged, displaying 2-3 white dots on the screen. Battery drying.. Only work with plugged condition. This laptop was get back to the lenova service centre, kadavanthra, kochi on[protected]. After their inspection, they give the lap on 25-11-19. Battery replaced charging issue resolved. For dot on display, they rejected the case because the machine dont have a adp (Accident damage protection) warranty. I need to repair/replace the system immediately. Please do needfull.

Serial number : yd062vh9. Type : 81f5
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Lenovo customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Sajumuttath,

That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touch points using this link: https://bit.ly/2XbzWVB. Thank you.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Lenovo
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    4391
    Pending
    0
    Resolved
    633
    Lenovo Address
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    View all Lenovo contact information