Lenovo — laptop ordered on nov 8 2018 and lenovo now telling they can dispatch after 4dec2018

Laptop ordered on nov 8 2018 and lenovo now telling they can dispatch after 4dec2018. As per their terms and conditions with in 8-12 working days the product will be delivered. There is no option to cancel also. I have paid money. I need my money back. Please help me
#dear neelesh,

Greetings from lenovo!

Thank you for your purchase on our online store.

We regret delay in dispatching your order. We are working to have your order fulfilled at the earliest. Our concerned team is looking into the issue. Please allow us some time to get back to you on this.

We sincerely apologize for the inconvenience caused. We understand that you have placed your trust in us, and also would be anxiously waiting for the product

Your order is going to dispatch from 4th december'2018

Once dispatch we will share you dispatch details via email or sms#
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Hi Neelesh,

Sorry to hear that.

Please email us at [protected]@motorola.com referring to this post.

Our team will assist you ahead.

Regards,
Gagan

Lenovo-Motorola Social Media Support
Sir mein Lenovo k8 Plus February 2018 ko kharida tha Jis Se usme kuch fault jaise network gayab ho jata hai Aane ki wajah se mobile ko customer care se baat karke service centre par Le Gaya Lekin service centre Walo ne Meri problem solve Nahi Ki Hai isliye aap se request hai ki Hamara complain accept kiya jaye aur us par karyvahi Kiya jaye thanks.

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