Lenovo — Laptop support sucks

Address:

Bangalore, Karnataka

I purchased Lenovo G50-70 (YB[protected] in Feb, there was a screen issue and as the product is still under warranty I had raised a complaint and they sent an engineer (Wipro employee (Service One contract)) to replace the screen. While replacing the screen engineer broke the screen cover and when I informed about this on the same day, he said they will get the screen cover replaced. After a day when I called them to check the status, they say I broke the screen cover not their engineer. Then I again complained about this to Lenovo and the Wipro but till now I haven't received any proper response from then I have sent several emails and also called them many times but no response from them. I do not have time to follow up with this people everyday and I'm totally pissed off with Lenovo support and I request people not to buy this product as their support sucks. Instead of resolving the issues, they create new issues. I never experienced these kind of worst support ever.