Lenovo — Lenovo authorized service center providing false statements and poor service. | |||
Very bad customer care service. I have been facing problems since a 45 days, but there is no valid response at all. I bought a Lenovo A700 on 10\06\2015 for 9000. I submitted the mobile at "Sri vinayaka electronics, abids, hyderabad" service centre as my mobile wasnt powering on. the case ID is 23114. its been 45 days and i havent got any proper response from them. everytime i call they say the parts have come from chennai due to floods. its takes a minimum of 15 times to connect to their number. the service manager mr mohan is useless to talk with. whatever he commits is false. i called lenovo and they gave me a contact of their regional head for south Mr Jagadish, +91-[protected]. he doesnt respond to the calls. i am also going to file a police complaint against this service center. Was this information helpful? | |||
Lenovo customer support has been notified about the posted complaint. | |||
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Very bad customer care service. I have been facing problems since a 45 days, but there is no valid response at all. I bought a Lenovo A700 on 1062015 for 9000. I submitted the mobile at "Sri vinayaka electronics, abids, hyderabad" service centre as my mobile wasnt powering on. the case ID is 23114. its been 45 days and i havent got any proper response from them. everytime i call they say the parts have not come from chennai due to floods. its takes a minimum of 15 times to connect to their number. the service manager mr mohan is useless to talk with. whatever he commits is false. i called lenovo and they gave me a contact of their regional head for south Mr Jagadish, +91-[protected]. he doesnt respond to the calls. i am also going to file a police complaint against this service center.
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