Lenovo — Lenovo Ideapad 330S Laptop

Hello,

My purchase of Lenovo Laptop was in month of January 2020 from Croma.

I am facing some issue with charging. So visited Lenovo service centre in andheri today for resolve the issue.

Here when I speak to Mr. Sandesh & Mr. Kawaljeet at the service centre I am informed that my warranty as per manufacturing has expired in month of June 2020. They mentioned that Croma or we as customer should have updated the date of Purchase to POP(Proff of Purchase) or Lenovo after the purchase.

I really need to understand do a customer need to update such things?

With a Brand Like Lenovo & Croma with such amazing goodwill, i expect the response to be swift.