Lenovo — Lenovo k3 note not working after one month

Address:	Ernakulam, Kerala, 683101
Website:	www.flipkart.com

I had purchased Lenovo K3 note from Flipkart vide order no.OD[protected] dated 24.09.2015 and invoice no. #BLR_WFLD[protected] dated 25.09.2015. The amount paid was Rs.9999/- The phone was working fine for a week and then it started showing complaint in the contact manager and the dialer. This issue was taken up with flipkart customer care and had requested for a replacement. But, they denied on the grounds that it needs to be first taken to Lenovo service center. As is was busy with my work I could not taken it to there service center. Subsequently, I started facing problem in the network. I used to get totally cut off from the network provider and was not able make the basic need of making call. Now, the phone never connects to the network and shows 'network error'. Now, I took it to their authorized service center at Aluva ( Touchess communications) on 9/11/2015. They inspected the phone have mentioned that motherboard is to be replaced and it would take more than 10 days. I was shocked to here that a phone which is only a month old has got motherboard complaint. I had requested for a replacement for this set or to refund the money back. They are not willing for these as they would only replace within 30days time. But, as a consumer I have been cheated by the Lenovo by giving such a cheap, low standard product. I have lost my status in the society because of this phone and its humility to me. Over and above that, I have lost my business because of not getting proper communication. I request proper action may please be taken against them for selling such sub standard product.