[Resolved] Lenovo — lenovo k8 note
Chennai, Tamil Nadu, India
Hai this is Saravanan
I bough lenovo k8 note in the month of feb 12 from Sangeetha Mobile Adambakkam Chennai.
Since the oreo update has been installed, the battery is draining very fast. It lasts only 4-5 hours with full charge. It drains even if the phone is idle also faced heating issue and ph running very slow.
I took the phone to the service center, and was informed the oreo update had issues and you will have to wait untill the next update is released. They also cannot downgrade or install factory shipped os.
I spoke to the customer service and they asked to me to wait untill...How long I need to wait.
I have invested 13k on this. Rs.13000 is big Amount for me take back this mobile and give me any other equivalent mobile
With out checking how can you release new update
Customers are suffering for this issues what you have offered for customer
Kindly get back my mobile and give me new mobile
I have forwarded to consumer complaint also
Contact me and and give me a resolution
Complaint marked as Resolved 2018-05-31 17:15:09
Last 1 week my mobile in service center they are not updating any updates. If I call customer service center they ask me to wait for few days. Already I waited for long time customer service center number 044 43309222 and lenova company e-mail is [email protected] and first first I received email from [email protected] plz sir I don’t have a mobile to use last 10 days my mobile purchase date 12 feb 2018
[May 23, 2018] Lenovo customer support has been notified about the posted complaint.
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