[Resolved] Lenovo — lenovo k8 note mobile heating issue after updating to 8.0 | |||||
Dear sir/madam, After updating to 8.0 phone was very heat while charging and using. Sometimes gallery, camera and other apps are also lagging, phone speed also slow as well. Phone bettry drain fastly & phone charging time 5 to 6 hrs for fully charge. Regarding to this problem once i contact 2 times the authorised service centre of lenovo mobiles they flash the mobile and gave back to me. After software flash also i am facing same kind of problem & my mobile very heat during charging, other using (I check the mobile heat in lenovo help apps-approximate 43 deg c mobile heat) Suppose during using mobile, my mobile are blast... So whos respossible..??? Just 3 months back only i purchased this mobile. Please solve the issue asap. I am waiting for your reply. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Lenovo customer support has been notified about the posted complaint. | |||||
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Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
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Greetings from Lenovo!
Thank you for bringing this to our attention. This type of product quality is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern in detail. Hence, we request you to send
us details to [protected]@motorola.com referring to this post.
Thanks
Lenovo Support