Lenovo — Lenovo Laptop Faulty

I purchased Lenovo i3 10th generation laptop from Croma BG Road, Blr.

Soon after purchase, laptop started hanging and became very slow.

On first visit to your store i was advised that due to non upgradtion of windows laptop is slow. It was informed that store doesn't have wifi, so try upgrading at home.

The solution didn't work.

During 2nd wave of covid, stores remained closed.

Subsequently, laptop was given for repair in july 21.

Inspite of removal of all data, laptop is hanging and is dead slow.

It appears that faulty product has been sold to me.

Issue taken up with Lenovo through croma as the product is under warranty, but of no avail