Lenovo — Lenovo s8-50f tablet issue and service center is highly unsatisfying.

Address:	Ghaziabad, Uttar Pradesh, 201001
Website:	www.lenovo.com

I purchased a lenovo s8-50f on 10th of august, 2016.

It came with 4.4.2 version running on it out of the box. I noticed an issue with it that the wifi is not working. By not working i mean that i could not even turn on the wifi adapter to see wifi networks.

I tried resetting the device on my own but did not work.

Later i called up customer care and they directed me to upgrade the firmware after installing lenovo assistant software. I made several attempts as per instructions from customer care executive to update firmware but it failed everytime i tried.

As a last resort, i too this tablet to the nearby lenovo customer care center and submitted it there on 20th of aug, 2016 for fixing this issue.

It has been 9 days since then and they are unable to fix it.

Keeps saying "its a different method that we have to use to fix and upgrade this tablet".

I just want to know is it really feasible to take 9 days of time to fix and upgrade one tablet?

All they have to do it is upgrade it to 5.0.1 version which is now available.

Please get this expedited as i am providing the details below:

Ervice request number: 4375559

Service center details:

Shreejee enterprises ltd
B-7, 1st floor, rdc, rajnagar
Ghazizbad, up west - 201002

Thanks,
Akash
+91 [protected]