Lenovo — lenovo vibe k5 plus-touch problem

Address:

110032

Hi Team,

I purchased a Lenovo Vibe K5 Plus from Flipkart in January'17 only. It was pathetic experience with this phone as its charger stopped working in 2nd month of purchase and in phone from starting I was facing touch problem. Its hard touch and sometimes it doesn't work at all. First I got to know from friend that it happens initially in phone but it still persists and some times I seriously got irritated from this. Now that phone become a matter of fun in between my friends and it discouraged my circle to purchase this brand even I said I also have laptop of same brand and its one of best company.

I request you to please take necessary action on my phone on urgent basis and replace my charger asap.

(Attaching invoice for the same)

Thanks,
CA. Gaurav Jain
+91 [protected]