Lenovo — Lenovo Vibe X2 Not Working

Address:

Cuttack, Odisha

This is to bring in Your notice that I had purchased Lenovo Vibe X2 from Flipkart on 14th November 2014. At that time the phone was good. But after using for only 3 months its Touch Pad does n’t work. Then I deposited my handset at your authorized service centre OA Infotech, Cuttack, Odisha on 9th Feb 2015 for servicing. They returned me the handset on 4th Mar 2015. But while receiving there was spot on the LCD and the front camera not working. When I complained for it they told me now you use the set for just 10 – 15 days and it will replaced by new LCD and they will check the camera. Again I deposited my set on 28th Mar 2015 for LCD replacement and they returned me on 31th Mar 2015. After receiving I found that its rear camera not working properly. So again I deposited it on 3rd Apr 2015 to OA Infotech. To brief & precise, it’s been months together I been dragged from pillar to post without any productive outcome. What I been witnessing, there is a huge gap between the commitment & final realization. Kindly treat this mail with utmost priority & help me get this nuisance resolved. If this sorry state of affairs is the level of services, I will be left with no choice rather than knocking door of other regulators or need to highlight on this via social media. Regards Biplab Ranjan Mishra Cuttack, Odisha Mob-[protected]