Lenovo — Non operating of phone

Address:

Nainital, Uttarakhand, 263139

I purchased the set online on 13/10/2015 from flipkart. On 02 oct. It starts creating problem. I went to service center of lenovo at haldwani on 03/10/2016 and told them the problem. They told me to wait for 15 minutes to check the software problem then after they deposit the phone and told me that its hardware problem and you will get the phone after 15 days. On 11/10/2016 i receive a call from service center at 11:10 am regarding problem facing in operating phone i told them that i have already mentioned in my complaint then why are you asking again and where is my phone. They told me that mother board of your phone is not working we have placed the order when the part will come we will inform you. After some time again i receive a call from service center that touchscreen of your mobile is broken so we can not replace. It is strange to note down that after 01 week service center is giving different statement. This is their fault either they have broken the screen or given to any one. So request you to repair my handset under warranty period