Lenovo — Service centre Issue - Regarding my handset Continuous ON /OFF & battery get warm automatically with out charging

Address:

Mumbai City, Maharashtra

This is to inform you that My Leenova S850 model Handset is in a warranty period Facing some minor problem in my handset. I had logged a complaint to coustomer care _ Pick me service they logged a complaints and send staff to pickup my hanset same day i.e 30th June 2015 the person come and collect my handset . But after 10 to 15 days the coustomer care is not having any update related to my hanset without any service report and without any thing done they had delivered my hanset dated on 15th July again on the same day 15th july evening logged a complan the nextday i.e 16th July 15 executive will come and collect my handset but till date i have no information about my handet . Kindly help me out how to move further .