Lenovo — service centre maa saraswati jammu

rakeshtalwar22

from Calicut, Kerala

Address:

Jammu, Jammu and Kashmir, 180001

I submit my mobile lenovo vibe k5 note in a service centre maa saraswati. I submitted on 7-9-17, it was free of any scratch. It had battery drainage and contacts hanging problem. They neither gave me any receipt or any acknowledgement for mobile receiving. I have doubt they replaced all original part with duplicate part and handover set after make scratch mark on it after 2 days on 9-9-17 and opened job card of different problem and told it has scratch on outside. The scratch was done by them. They used filthy language with me mr nitish and his co-workers which is not acceptable. I think that i did mistake to purchase rubbish company product and wasted my rs 13500. I will never buy any lenovo product and i tell each everyone don't buy any lenovo product. Service is zero and their service centre do fraud with customers by keeping 2days mobile without giving any acknowledgement or receipt. Maa saraswati computers gandhi nagar jammu is a fraud service centre in jammu. Lenovo is a rubbish company. Motorola is also lenovo part don't buy it. My mobile no [protected], jammu

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Lenovo customer support has been notified about the posted complaint.

Sep 11, 2017

Updated by rakeshtalwar22 They took mobile on 7-9-17 and returned on 9-9-17. He opened a job card on 9-9-17 of different issue and returned it to me by making fool. CCTV camera is installed their u can check when I handover my mobile. Now my mobile is hanging, heating and calling problem facing.