Lenovo — Service not provided at correct time

Gonguntla Naresh Naidu

from Vinukonda, Andhra Pradesh

Address:

Krishna, Andhra Pradesh, 520003

I g naresh naidu i had purchased lenovo vibe k5 note through flipkart on 13-3-17. Now my phone got issue in outgoing call voice. That my voice is not audible to responder. While it was ok with speaker mode (Micphone problem). So i went to service center name as (Sri balaji technolagies authrozid service center for lenovo). They said that it will be take 4-5 days to repair & they insisted to update software. But i refused to update of software, because i am not able to back up my data at that moment. For this they have replied very recklessely that if you want give mobile for repair or please go away. For your pursuance i am attaching invoice copy & job sheet given by sri balalaji technolagaies and live chat details from lenovo customer care

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Jun 15, 2017

Updated by Gonguntla Naresh Naidu I G Naresh Naidu I Had purchased Lenovo vibe k5 note through flipkart on 13-3-17. Now my phone got issue in outgoing call voice.that my voice is not audible to responder.while it was ok with speaker mode (micphone problem).So I went to service center Name as (Sri Balaji Technolagies authrozid service center for lenovo).They said that it will be take 4-5 days to repair & they insisted to update software.But i Refused to update of software, because i am not able to back up my data at that moment.For this they have replied very recklessely that if you want give mobile for repair or please go away. For your pursuance I am attaching invoice copy & job sheet given by sri Balalaji Technolagaies and live chat details from lenovo customer care