Lenovo — Unsatisfied and nondelivery of service since 2 months | |||
I have purchased Lenovo Flsk touch screen laptop 3 months before. After 15 days scree was not working at all I want to lenovo customer care and did lot of follow up after that they have took 20 days to arrange spares from HO and when received it was damaged so technican said need to reoder spares and then we will do the needful afterwords they took almost month and today they have received parts from HO and that too is defective so since the day i have purchased my lappy after paying havey money abt 40K it is of no use. Lenovo should improve service and avails spaes in 2-3 days time only why to wait too long for Spares from HO. It is Just pathetic service i have experience. I will recommend not to by anything from lenove till they improve their after sales service. Was this information helpful? | |||
Lenovo customer support has been notified about the posted complaint. | |||
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Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
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Seller: WS Retail Review Seller
Order Date: 18 August, 2016 11:51 AM
Amount Paid: Rs. 8499 through Net banking
I have purchased the above on 21st Aug 2016 via Flipkart.com. Device is over heating. And also network not deducting. kindly help to resolve it
Selvaraanee [protected]