Lenovo — worst experience in lenovo, shivaji nagar pune service centre

Address:

Pune, Maharashtra, 411015

Dear sudipta g,

I am writing this mail after an incident happened on 7th, being lenovo a big brand and hold good reputation had appointed unprofessional partners, myself visited your pune shivaji nagar service centre on 7th april 10:50 am token no. O4.

I owned lenovo k4 note purchased 2 years back visited service center for resolution as my phone's battery draining quickly.

Service center executive told me that your wi fi usage is high hence your battery draining quickly.

I told them that i am facing draining problem since last 4 months before that it was working good.

I requested them to change battery, since they don't have battery available with them. Service center executive misguided me that my wi fi usage is high.

Mean while mr. Deepak who misbehaved with myself told me to visit other service center as we can't cure your phone.

I requested them to bring battery from other service center there is no point you are not providing resolution instead pushing me to visit other service center.

I requested them to say all this statement again as i want to record the same. Mr. Deepak had tried physical with me. Request you see recording available with service center.

Purpose writing this mail with very much disappointment & frustration due to non availability of service, misguide by service center executive and unprofessional behavior from mr. Deepak.

I am sure you will address my concern and take necessary action on what happened with your customer in service center.

Rgds
Rahul sontakey
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