Lenovo — zuk z plus mobile | |||
I had purchased lenovo zuk z 2 mobile handset (9 months old) the mobile had heating problems and one the day while using google maps the handset had heated very much and switched off. I let it cool, after some time tried to turn on it never worked. I took it to a authorised service center located in indiranagar, and they took the mobile (After physical check) saying its is covered under warranty. After two days i enquired the status they initially said they are waiting for a spare. Then after couple of hours they called me and said there is a damage on the mobile which voids warranty. I went to clarify the same they had opened the casing and they showed me a couple of dots on the rim. I asked them that the mobile was checked while recieving for service now they say there is a damage. They said they missed to notice such tiny dots before. Was this information helpful? | |||
Lenovo customer support has been notified about the posted complaint. | |||
Add a Comment | |||
14%
Complaints
4391
Pending
0
Resolved
633
View all 4391 Lenovo reviews & complaints
Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
View all Lenovo contact information
Post your Comment