[Resolved]  Lenskart — about the service given by lenskart and its employees

I have purchased my spects in november. They broke after they fell. I have taken them to the shop but the response by the employee was very rude. Its not even 6 mnths that i hav purchased them. They cost 2000 rs. And ur employee tells me to purchase new spects since it wont cover under any warranty.in advertisements you show and manipulate people that they wont break. But in reality if they break, you people wont even cover it under warranty. What's the use of buying ur product? Its not even 6 months. And very arrogant answers given by the female employee. I would never suggest anyone again
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Mar 27, 2019
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Feb 24, 2019
Lenskart Customer Care's response
Dear Punita, we would like to make things right for you and we sincerely apologize for all the hassle. We request you to kindly share your order ID/contact number so that we may assist you in a better way.
Feb 24, 2019
Updated by Punita Patnaik
Order no is 8983384
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Order no is 8983384.

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